Children's Institute
Community Services Care Coordinator
Children's Institute, Los Angeles, California, United States, 90079
Community Services Care Coordinator at Children’s Institute. Supports children and families exposed to violence through care coordination, referral, and outreach.
Essential Duties
Engage community members and families with empathy following an incident of violence.
Identify client needs and provide community referrals; coordinate services with other providers.
Assist clinicians in providing appropriate services, including linkage, coaching and skill‑building.
Develop and maintain effective communication with appropriate stakeholders.
Establish and maintain rapport and effective working relationships with children and families and work cooperatively within CII and community resources.
Ensure accurate and timely completion of outcomes and reports required by the program.
Develop and maintain knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies.
Advocate on behalf of the client with other agencies, government programs and similar to help them receive needed services.
Participate in initial intake interviews to gather information and complete required initial paperwork.
Set up and maintain related files and documentation ensuring compliance with policies.
Additional Duties
May conduct regular home visits to determine client needs and provide training, guidance and support to families.
May participate as part of a multi‑disciplinary team to develop and implement service plans.
May aid in the facilitation of group sessions.
Other duties and special projects as assigned.
Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications
One year of community‑based direct service experience working with families who experienced violence or trauma.
Bachelor’s degree in a human service industry; or four (4) years of experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS).
Possesses a valid driver’s license and state‑required auto insurance.
Required to travel extensively (> 50% of the time).
Spanish / English bilingual preferred.
Ability to handle confidential information and maintain patient privacy.
Participates in performance quality improvement activities according to designated role and responsibilities.
Sensitivity to service population’s cultural and socioeconomic characteristics.
Excellent verbal and written communication skills.
Punctual and dependable attendance.
Certificates, Licenses, Registrations None required.
Computer Skills Intermediate knowledge of computer programs in a Windows environment, including Word, Excel and E‑mail; proficient in Electronic Health Records System.
Noise Level Moderate noise.
Required Training
New Hire Orientation
Sexual Harassment Prevention Training
Child Abuse Prevention/Mandated Reporter Training
Compensation $26.75 USD - $32.10 USD
Benefits
Generous paid PTO, plus 10 paid holidays and family closed between Christmas and New Year.
Excellent medical, dental, and vision insurance for eligible employees and qualified dependents.
403b Retirement Plan with employer contribution for eligible employees.
Up to $4,500 in tuition reimbursement per calendar year.
Eligible for the Public Service Loan Forgiveness program.
Flexible Spending Account (FSA) & Health Savings Account (HSA).
Employer paid Life and AD&D Insurance.
Voluntary Supplemental Insurance.
Opportunity for growth & advancement.
Professional development & continued training.
Team building & bonding through company sponsored events & activities.
Contingencies
Influenza immunization or declination.
COVID‑19, MMR and Tdap immunizations.
Education verification.
Reference check.
Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services.
Drug and alcohol screening.
Tuberculosis screening.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr
Essential Duties
Engage community members and families with empathy following an incident of violence.
Identify client needs and provide community referrals; coordinate services with other providers.
Assist clinicians in providing appropriate services, including linkage, coaching and skill‑building.
Develop and maintain effective communication with appropriate stakeholders.
Establish and maintain rapport and effective working relationships with children and families and work cooperatively within CII and community resources.
Ensure accurate and timely completion of outcomes and reports required by the program.
Develop and maintain knowledge of service standards and policies as stipulated by contract, licensing, and/or other governing bodies.
Advocate on behalf of the client with other agencies, government programs and similar to help them receive needed services.
Participate in initial intake interviews to gather information and complete required initial paperwork.
Set up and maintain related files and documentation ensuring compliance with policies.
Additional Duties
May conduct regular home visits to determine client needs and provide training, guidance and support to families.
May participate as part of a multi‑disciplinary team to develop and implement service plans.
May aid in the facilitation of group sessions.
Other duties and special projects as assigned.
Supervisory Responsibilities This job has no supervisory responsibilities.
Qualifications
One year of community‑based direct service experience working with families who experienced violence or trauma.
Bachelor’s degree in a human service industry; or four (4) years of experience directly working with severely emotionally disturbed (SED) children and their families under the direct oversight of contracted services by either the Department of Mental Health (DMH) or Department of Children and Family Services (DCFS).
Possesses a valid driver’s license and state‑required auto insurance.
Required to travel extensively (> 50% of the time).
Spanish / English bilingual preferred.
Ability to handle confidential information and maintain patient privacy.
Participates in performance quality improvement activities according to designated role and responsibilities.
Sensitivity to service population’s cultural and socioeconomic characteristics.
Excellent verbal and written communication skills.
Punctual and dependable attendance.
Certificates, Licenses, Registrations None required.
Computer Skills Intermediate knowledge of computer programs in a Windows environment, including Word, Excel and E‑mail; proficient in Electronic Health Records System.
Noise Level Moderate noise.
Required Training
New Hire Orientation
Sexual Harassment Prevention Training
Child Abuse Prevention/Mandated Reporter Training
Compensation $26.75 USD - $32.10 USD
Benefits
Generous paid PTO, plus 10 paid holidays and family closed between Christmas and New Year.
Excellent medical, dental, and vision insurance for eligible employees and qualified dependents.
403b Retirement Plan with employer contribution for eligible employees.
Up to $4,500 in tuition reimbursement per calendar year.
Eligible for the Public Service Loan Forgiveness program.
Flexible Spending Account (FSA) & Health Savings Account (HSA).
Employer paid Life and AD&D Insurance.
Voluntary Supplemental Insurance.
Opportunity for growth & advancement.
Professional development & continued training.
Team building & bonding through company sponsored events & activities.
Contingencies
Influenza immunization or declination.
COVID‑19, MMR and Tdap immunizations.
Education verification.
Reference check.
Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services.
Drug and alcohol screening.
Tuberculosis screening.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Non‑profit Organizations
#J-18808-Ljbffr