Heartland Dental
Job Title
Dental Office Assistant
Company Heartland Dental / RLJ Dental - Oshkosh
Location Oshkosh, WI
Overview Front office assistance with patient scheduling, phone handling, insurance processing, and front desk duties. Will be part of a 7‑person, patient‑focused team at RLJ Dental – a Heartland Dental‑supported office.
Responsibilities
Greet and welcome patients to create a great first impression.
Answer phones, check office mail and email, communicate with patients and insurance companies.
Utilize Dentrix for patient scheduling and records.
Schedule and confirm appointments for multiple providers.
File patient insurance claims, verify benefits, and follow up on outstanding claims.
Post insurance and patient payments; process accounts receivables.
Review treatment plan fees and payment options with patients.
Partner with providers and team to implement Heartland Dental systems to optimize office potential.
What You’ll Gain
Competitive benefits: health insurance, retirement savings, six paid holidays, PTO.
Front‑loaded education and training for full potential development.
Employment with a secure company with 20+ years of industry experience and growth opportunity.
Access to on‑demand Daily Pay.
Minimum Qualifications
Experience in a fast‑paced, customer‑centric environment.
Excellent communication and organizational skills.
Will have access to PHI and will complete HIPAA training and maintain data safeguards.
Preferred Experience
1+ year in a dental or medical setting.
1+ year in insurance billing and accounts receivable.
Experience with Dentrix or other dental software.
Physical Requirements
Ability to perform duties with or without accommodation and availability for training.
Prolonged sitting at a desk and computer work.
Lift up to 15 pounds at times.
TB test required for new hires except FL & TN.
Employment Details
Seniority level: Not applicable.
Employment type: Full‑time.
Job function: Administrative.
Industries: Wellness and Fitness Services; Hospitals and Health Care.
Why Heartland Dental? Heartland Dental provides supportive, patient‑focused office environments, offers extensive training, and has been recognized among America’s Greatest Workplaces and Diversity. It fosters culture, team cohesion, and encourages continuous learning.
EEO Statement At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Company Heartland Dental / RLJ Dental - Oshkosh
Location Oshkosh, WI
Overview Front office assistance with patient scheduling, phone handling, insurance processing, and front desk duties. Will be part of a 7‑person, patient‑focused team at RLJ Dental – a Heartland Dental‑supported office.
Responsibilities
Greet and welcome patients to create a great first impression.
Answer phones, check office mail and email, communicate with patients and insurance companies.
Utilize Dentrix for patient scheduling and records.
Schedule and confirm appointments for multiple providers.
File patient insurance claims, verify benefits, and follow up on outstanding claims.
Post insurance and patient payments; process accounts receivables.
Review treatment plan fees and payment options with patients.
Partner with providers and team to implement Heartland Dental systems to optimize office potential.
What You’ll Gain
Competitive benefits: health insurance, retirement savings, six paid holidays, PTO.
Front‑loaded education and training for full potential development.
Employment with a secure company with 20+ years of industry experience and growth opportunity.
Access to on‑demand Daily Pay.
Minimum Qualifications
Experience in a fast‑paced, customer‑centric environment.
Excellent communication and organizational skills.
Will have access to PHI and will complete HIPAA training and maintain data safeguards.
Preferred Experience
1+ year in a dental or medical setting.
1+ year in insurance billing and accounts receivable.
Experience with Dentrix or other dental software.
Physical Requirements
Ability to perform duties with or without accommodation and availability for training.
Prolonged sitting at a desk and computer work.
Lift up to 15 pounds at times.
TB test required for new hires except FL & TN.
Employment Details
Seniority level: Not applicable.
Employment type: Full‑time.
Job function: Administrative.
Industries: Wellness and Fitness Services; Hospitals and Health Care.
Why Heartland Dental? Heartland Dental provides supportive, patient‑focused office environments, offers extensive training, and has been recognized among America’s Greatest Workplaces and Diversity. It fosters culture, team cohesion, and encourages continuous learning.
EEO Statement At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr