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The Third Estimate

Customer Care Specialist

The Third Estimate, Solon, Ohio, United States, 44139

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Customer Care Specialist

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The Third Estimate .

Base Pay Range $18.00/hr – $24.00/hr

NOW HIRING: Customer Care Specialists – Day and Evening Shifts Location: Solon, OH | Full‑Time | Up to $18‑$24/hr + Uncapped Commissions

We are currently hiring for the following shifts: 8:00 AM – 4:30 PM and 11:30 AM – 8:00 PM. These positions also require participation in a Saturday rotation; when scheduled to work on a Saturday, the team member will receive an additional day off during the week.

What Makes This Role Stand Out

Rotating Saturdays with a weekday off when you work one

Hourly pay ($18‑$24) plus commission

Upsell, cross‑sell, and convert inquiries into income (no cap on potential)

Collaborative, supportive, and driven by shared success; a crew that celebrates wins and lifts each other up

What You'll Be Doing

Deliver top‑tier service: Be the warm, knowledgeable voice customers trust

Upsell with confidence: Earn commission by matching customers with the right solutions

Master our offerings: Learn the ins and outs of our product lines to educate and serve

Collaborate to improve: Share insights, support your team, and help us level up

What We're Looking For

2+ years of customer service experience (outbound/sales a plus)

Tech‑savvy with CRM and Microsoft Office experience

Detail‑oriented, reliable, and ready to hit daily goals

High School Diploma or GED required

Why Join The Third Estimate?

Competitive pay + commission opportunities that reward effort

A clear path for career growth and performance recognition

A team‑first culture built on respect, support, and ambition

Apply Today — Let’s Build Something Big Together.

Because at The Third Estimate, every call is a chance to grow.

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