Voacolorado
Case Manager - Veteran and Supportive Services Durango
Voacolorado, Durango, Colorado, us, 81302
Overview
Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, VOA Colorado changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. PROGRAM This position is for the Back Home SSVF (Supportive Services for Veteran Families) program, a Rapid Rehousing program using a 90-day model to find and stabilize housing for veterans experiencing homelessness or at risk of homelessness. Primarily focusing on housing case management, with wrap-around case management services to connect veterans to Public Benefits, VA benefits, health referrals, and financial health referrals. JOB SUMMARY The Case Manager directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. The Case Manager is charged with making demonstrable progress towards applying knowledge and experience in field-relevant best practices and standards. Essential Duties and Responsibilities
Provides case management services to Program Clients. Identifies and serves the unique needs of participant households participating in Volunteers of America programs; uses screening and assessment tools to ensure completion of needs-based screenings. Understands and implements the assigned program according to program funder and Volunteers of America standards and expectations. Conducts community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability. Provides group educational and other activities for current or prospective program clients as assigned. Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field. Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position. May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. Documents all client interactions along with required eligibility and demographic information using designated databases. Performs duties in a professional manner by maintaining confidentiality of information and collaborating across teams. Participates in professional development activities to promote knowledge in field-relevant best practices and standards. Performs all other duties as assigned. Competencies
Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service). Models VOACO’s three strategic virtues of HHS (Hungry, Humble, People Smart). Supervisory Responsibilities
• N/A Minimum Qualifications
Bachelor’s degree in human services, social work, or a closely related field or related experience. One year of direct experience in the provision of human services. Must possess a Colorado driver’s license and state-mandated automobile insurance. Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available). Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter. Preferred Qualifications
SOAR (SSI/SSDI Outreach, Access, and Recovery) Certification Knowledge and Skills
Knowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles. Ability to respectfully and professionally serve individuals from diverse backgrounds, cultures, ideologies, and religions. Ability to work and thrive within a diverse, multicultural team environment. Ability to take initiative and work independently. Ability to communicate effectively verbally and in writing. Ability to apply appropriate self-care in the face of difficult or traumatic situations commonly encountered when serving people in need of services. Working Conditions and Physical Requirements
Travel throughout the program’s service area is required on a regular basis. Must be able to work in diverse environments such as homeless shelters, service facilities, streets, offices, and other locations as necessary to fulfill program objectives. Physical requirements include bending, climbing, stooping, kneeling, reaching, lifting (30 to 50 pounds), standing, walking, and other activities typical of field work. Position Type and Hours
Full-Time Work hours may vary but comprise a 40-hour workweek with occasional overtime requirements. Potential for hybrid work. Position Salary Range
$22.00 - $24.00 Starting Pay
Based on experience Benefits
Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurance Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a danger to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process. EEO and Posting Information Volunteers of America is an EEO Employer. Posting will remain open until filled. Visa sponsorship is not offered for this role. Veterans are strongly encouraged to apply.
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Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, VOA Colorado changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. PROGRAM This position is for the Back Home SSVF (Supportive Services for Veteran Families) program, a Rapid Rehousing program using a 90-day model to find and stabilize housing for veterans experiencing homelessness or at risk of homelessness. Primarily focusing on housing case management, with wrap-around case management services to connect veterans to Public Benefits, VA benefits, health referrals, and financial health referrals. JOB SUMMARY The Case Manager directs and facilitates the delivery of appropriate support services for participant households as indicated by relevant service modalities. Job duties include conducting needs-based and program eligibility assessments, engaging in community outreach, providing case management services, and program-wide service coordination. The Case Manager is charged with making demonstrable progress towards applying knowledge and experience in field-relevant best practices and standards. Essential Duties and Responsibilities
Provides case management services to Program Clients. Identifies and serves the unique needs of participant households participating in Volunteers of America programs; uses screening and assessment tools to ensure completion of needs-based screenings. Understands and implements the assigned program according to program funder and Volunteers of America standards and expectations. Conducts community-wide outreach to identify eligible participant households presenting with substantial barriers to housing stability. Provides group educational and other activities for current or prospective program clients as assigned. Supports team members by serving as a resource for analyzing and solving problems and staying abreast of current issues and theories within the field. Attends orientations, trainings, education programs, staff meetings, community meetings, conferences, and workshops as requested and applicable to meet the needs of the position. May provide training and mentorship to team members and community stakeholders regarding best practices in relevant service models and practices. Documents all client interactions along with required eligibility and demographic information using designated databases. Performs duties in a professional manner by maintaining confidentiality of information and collaborating across teams. Participates in professional development activities to promote knowledge in field-relevant best practices and standards. Performs all other duties as assigned. Competencies
Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service). Models VOACO’s three strategic virtues of HHS (Hungry, Humble, People Smart). Supervisory Responsibilities
• N/A Minimum Qualifications
Bachelor’s degree in human services, social work, or a closely related field or related experience. One year of direct experience in the provision of human services. Must possess a Colorado driver’s license and state-mandated automobile insurance. Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available). Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter. Preferred Qualifications
SOAR (SSI/SSDI Outreach, Access, and Recovery) Certification Knowledge and Skills
Knowledge and skill in the application of Harm Reduction, Critical Time Intervention, Motivational Interviewing, Trauma Informed Care, and Housing First Principles. Ability to respectfully and professionally serve individuals from diverse backgrounds, cultures, ideologies, and religions. Ability to work and thrive within a diverse, multicultural team environment. Ability to take initiative and work independently. Ability to communicate effectively verbally and in writing. Ability to apply appropriate self-care in the face of difficult or traumatic situations commonly encountered when serving people in need of services. Working Conditions and Physical Requirements
Travel throughout the program’s service area is required on a regular basis. Must be able to work in diverse environments such as homeless shelters, service facilities, streets, offices, and other locations as necessary to fulfill program objectives. Physical requirements include bending, climbing, stooping, kneeling, reaching, lifting (30 to 50 pounds), standing, walking, and other activities typical of field work. Position Type and Hours
Full-Time Work hours may vary but comprise a 40-hour workweek with occasional overtime requirements. Potential for hybrid work. Position Salary Range
$22.00 - $24.00 Starting Pay
Based on experience Benefits
Vacation Time Separate Sick Time Paid Holidays Floating Holidays Personal Days Volunteer/Wellness Day Tuition Assistance Pension Plan 403b Retirement Plan with Agency Match Health, Dental, Vision, Pet Insurance Life Insurance Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Service Loan Forgiveness Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a danger to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process. EEO and Posting Information Volunteers of America is an EEO Employer. Posting will remain open until filled. Visa sponsorship is not offered for this role. Veterans are strongly encouraged to apply.
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