Thrive Pet Healthcare
Veterinary Client Service Representative
Thrive Pet Healthcare, Overland Park, Kansas, United States, 66213
Overview
Oxford Animal Hospital is looking to add a Client Service Representative (CSR) to their team! As a Customer Service Representative (CSR), you\'ll play an important role in pets\' lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSRs are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skilled at basic accounting and cash handling. Responsibilities
Provide exceptional client service and support for both clients and patients. Coordinate and represent client services in daily operations. Handle difficult situations with professionalism and care. Assist with basic accounting and cash handling as needed. Qualifications
Customer service experience is required Experience in conflict management High attention to detail Great communication skills - team oriented with an ability to collaborate and support each other Outstanding multi-tasker Desire to practice empathetic, gold standard medicine benefiting our patients Be paw-sitive, kind and provide trustworthy communication to the patients, team members and clients Desire to constantly grow and advance as a valued member Benefits
Health benefits (vision, dental, and life insurance too) 401k with employer match Annual Paid Time Off Paid Parental Leave - 8 weeks fully paid Purr-ental Leave - 3-day leave to acclimate a shelter-adopted pet into your household Pet Perks - Discounts for up to five of your pets Carrot - Women\'s Health Bright Horizons - backup childcare, elder care, personal care Advanced career path opportunities Compensation negotiable based on credentials and experience — $15-16/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Employment details
Location: Oxford Animal Hospital - Overland Park, Kansas Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care
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Oxford Animal Hospital is looking to add a Client Service Representative (CSR) to their team! As a Customer Service Representative (CSR), you\'ll play an important role in pets\' lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSRs are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skilled at basic accounting and cash handling. Responsibilities
Provide exceptional client service and support for both clients and patients. Coordinate and represent client services in daily operations. Handle difficult situations with professionalism and care. Assist with basic accounting and cash handling as needed. Qualifications
Customer service experience is required Experience in conflict management High attention to detail Great communication skills - team oriented with an ability to collaborate and support each other Outstanding multi-tasker Desire to practice empathetic, gold standard medicine benefiting our patients Be paw-sitive, kind and provide trustworthy communication to the patients, team members and clients Desire to constantly grow and advance as a valued member Benefits
Health benefits (vision, dental, and life insurance too) 401k with employer match Annual Paid Time Off Paid Parental Leave - 8 weeks fully paid Purr-ental Leave - 3-day leave to acclimate a shelter-adopted pet into your household Pet Perks - Discounts for up to five of your pets Carrot - Women\'s Health Bright Horizons - backup childcare, elder care, personal care Advanced career path opportunities Compensation negotiable based on credentials and experience — $15-16/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Employment details
Location: Oxford Animal Hospital - Overland Park, Kansas Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care
#J-18808-Ljbffr