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Cedars-Sinai

Patient Service Representative II - General Surgery Clinic

Cedars-Sinai, Los Angeles, California, United States, 90079

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Overview

Patient Service Representative II - General Surgery Clinic at Cedars-Sinai Medical Center. Responsibilities

The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross-trained to cover multiple providers and is a resource. Answering and triaging calls- directing to appropriate individuals or departments. Scheduling and authorization for appointments, surgeries, and ancillary services. Perform insurance verification functions. Process and track all incoming and outgoing referrals. Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards. Assist in all work assignments. Qualifications

Required Qualifications: High School Diploma/GED. 2 + years of experience working with insurance companies and obtaining authorizations.

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