TalentBurst
PSR Greeter – Entry Level Phlebotomist (Customer Service)
Location: Cape Coral, FL 33990
Shift: Mon through Fri 6AM-3PM; W/Rotational Saturday 6AM-10AM
Job Overview This is a patient-facing front desk greeter role performing customer service. The candidate will be trained on performing phlebotomy and must be willing to learn. Prior phlebotomy experience is not required.
Job Responsibilities
The PSR I represents the face of the company to patients, greeting them upon arrival and addressing any questions or concerns with care and compassion.
Maintains the integrity of the waiting area, assists with breaks for other Phlebotomists when unavailable, and is trained on Phlebotomy skills to grow within the company.
Creates an atmosphere of trust, explains procedures to patients, and ensures accurate patient information and confidentiality.
Performs daily activities accurately and on time, maintains required records and documentation, and promotes a positive image to patients, clients, employees and the public.
Job Requirements
Ability to handle patients with care and compassion while assisting with check‑ins in the lobby via self‑service kiosk or handheld tablet.
Willingness to learn Phlebotomy skills during downtime or shift coverage.
Once Phlebotomy is acquired, perform specimen collection and processing duties per established procedures.
High level of customer service experience and skills is required.
Required Education High school diploma or equivalent.
Work Experience
Minimum 1–2 years of client‑facing customer service (Retail, Home Health Aide, etc.).
Keyboard/data entry experience must be present.
Entry position into Phlebotomy; candidates must be willing to learn this skill.
Additional Job Details Must have reliable transportation to/from the worksite. Must be available to work as scheduled, arrive on time, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will result in termination. Candidates should be within a 20–25 minute commute. Candidates unwilling to learn or perform Phlebotomy should not apply.
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Shift: Mon through Fri 6AM-3PM; W/Rotational Saturday 6AM-10AM
Job Overview This is a patient-facing front desk greeter role performing customer service. The candidate will be trained on performing phlebotomy and must be willing to learn. Prior phlebotomy experience is not required.
Job Responsibilities
The PSR I represents the face of the company to patients, greeting them upon arrival and addressing any questions or concerns with care and compassion.
Maintains the integrity of the waiting area, assists with breaks for other Phlebotomists when unavailable, and is trained on Phlebotomy skills to grow within the company.
Creates an atmosphere of trust, explains procedures to patients, and ensures accurate patient information and confidentiality.
Performs daily activities accurately and on time, maintains required records and documentation, and promotes a positive image to patients, clients, employees and the public.
Job Requirements
Ability to handle patients with care and compassion while assisting with check‑ins in the lobby via self‑service kiosk or handheld tablet.
Willingness to learn Phlebotomy skills during downtime or shift coverage.
Once Phlebotomy is acquired, perform specimen collection and processing duties per established procedures.
High level of customer service experience and skills is required.
Required Education High school diploma or equivalent.
Work Experience
Minimum 1–2 years of client‑facing customer service (Retail, Home Health Aide, etc.).
Keyboard/data entry experience must be present.
Entry position into Phlebotomy; candidates must be willing to learn this skill.
Additional Job Details Must have reliable transportation to/from the worksite. Must be available to work as scheduled, arrive on time, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will result in termination. Candidates should be within a 20–25 minute commute. Candidates unwilling to learn or perform Phlebotomy should not apply.
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