TheKey
Join to apply for the
Client Care Manager
role at
TheKey 2 weeks ago Be among the first 25 applicants Join to apply for the
Client Care Manager
role at
TheKey Get AI-powered advice on this job and more exclusive features. For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Position Summary
The Client Care Manager is responsible for converting potential clients to clients and then ensuring that The Key delivers a quality care experience to those clients. The Client Care Manager is responsible for developing a care plan for each client which includes physical, emotional, and social well-being for our clients, often creating life-enriching opportunities and allowing as much independence as possible to be retained. The Client Care Manager is responsible to ensure we are the provider of choice. The Client Care Manager should partner with community resources and referral partners, always ensuring our reputation of quality care is maintained. The Client Care Manager is also integral to ensuring smooth operations and client satisfaction, supporting long-term retention of cases, and working in partnership with colleagues in the immediate team environment and the larger The Key community.
Minimum Qualifications
3-5 years of experience in health care, elder care, social work, or related industry Excellent customer service and conflict resolution skills. Computer proficiency and ability to document timely and accurate notes in systems related to client visits. Current driver’s license and proof of auto insurance.
Preferred
Bachelor’s degree in gerontology, health care, social work, or related profession from an accredited university is preferred.
Benefits For Full Time Employees
Medical/Dental/Vision Insurance TouchCare VirtualCare Life Insurance Health Savings Account Flexible Spending Account 401(k) Matching Employee Assistance Program PTO Plan for Non-Exempt Employees Flexible PTO Plan for Exempt Employees Holidays and Floating Holidays Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Marketing and Sales Industries Hospitals and Health Care Referrals increase your chances of interviewing at TheKey by 2x Get notified about new Client Servicing Manager jobs in
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Client Care Manager
role at
TheKey 2 weeks ago Be among the first 25 applicants Join to apply for the
Client Care Manager
role at
TheKey Get AI-powered advice on this job and more exclusive features. For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.
Position Summary
The Client Care Manager is responsible for converting potential clients to clients and then ensuring that The Key delivers a quality care experience to those clients. The Client Care Manager is responsible for developing a care plan for each client which includes physical, emotional, and social well-being for our clients, often creating life-enriching opportunities and allowing as much independence as possible to be retained. The Client Care Manager is responsible to ensure we are the provider of choice. The Client Care Manager should partner with community resources and referral partners, always ensuring our reputation of quality care is maintained. The Client Care Manager is also integral to ensuring smooth operations and client satisfaction, supporting long-term retention of cases, and working in partnership with colleagues in the immediate team environment and the larger The Key community.
Minimum Qualifications
3-5 years of experience in health care, elder care, social work, or related industry Excellent customer service and conflict resolution skills. Computer proficiency and ability to document timely and accurate notes in systems related to client visits. Current driver’s license and proof of auto insurance.
Preferred
Bachelor’s degree in gerontology, health care, social work, or related profession from an accredited university is preferred.
Benefits For Full Time Employees
Medical/Dental/Vision Insurance TouchCare VirtualCare Life Insurance Health Savings Account Flexible Spending Account 401(k) Matching Employee Assistance Program PTO Plan for Non-Exempt Employees Flexible PTO Plan for Exempt Employees Holidays and Floating Holidays Pet Insurance
TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
California Residents Only
In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Marketing and Sales Industries Hospitals and Health Care Referrals increase your chances of interviewing at TheKey by 2x Get notified about new Client Servicing Manager jobs in
Omaha, NE . Omaha, NE $95,000.00-$152,000.00 1 day ago Omaha, NE $64,000.00-$96,000.00 2 weeks ago Senior Claims Account Manager- Work Comp and Liability
Omaha, NE $148,100.00-$194,200.00 2 weeks ago Commercial Lines Account Manager (Large Lines-Remote in NY only)
Omaha, NE $100,000.00-$110,000.00 2 days ago Omaha, NE $70,000.00-$100,000.00 1 day ago Bellevue, NE $65,000.00-$95,000.00 11 months ago Omaha, NE $65,000.00-$77,000.00 3 weeks ago Omaha, NE $70,000.00-$85,000.00 2 weeks ago Omaha, NE $90,000.00-$130,000.00 3 weeks ago Omaha, NE $90,000.00-$105,000.00 3 weeks ago Omaha, NE $137,600.00-$180,600.00 1 week ago Omaha, NE $70,000.00-$100,000.00 1 day ago SaaS Account Manager - (OTE $150,000/year USD), CXT Software
Omaha, NE $45,000.00-$60,000.00 2 months ago Omaha, NE $65,000.00-$85,000.00 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr