CLA (CliftonLarsonAllen)
Manufacturing Field Service Technician
CLA (CliftonLarsonAllen), Raleigh, North Carolina, United States
CliftonLarsonAllen (CLA) Search has been retained by Optima Machinery Corporation for their Pharma Division to identify Field Service Technicians to serve their team. With locations and customers all over the world, Optima Machinery Corporation designs and builds packaging and filling machines including complete production lines for pharmaceutical, consumer, nonwovens and life science products.
This role operates in a hybrid model, with a combination of home office and customer site visits. Manufacturing settings are expected, and the technician may occasionally need to enter into a clean‑room environment. The Field Service Technician is fully remote and can be based anywhere in the U.S. Travel to Optima Machinery Corporation locations in Raleigh, NC, Green Bay, WI, and Germany will be required, with 70‑80% travel across North America and Europe.
To learn more, visit https://www.optima-packaging.com/en.
What You’ll Do
Install, commission, and troubleshoot new OPTIMA pharma equipment from Europe or the U.S. at customer sites
Perform maintenance, repair, inspection, and auditing on mechanical and electrical components
Travel to customer sites as requested by customer or management
Follow blueprints, electrical codes, schematics, and manuals both on‑site and in‑house
Install new format components per customer specification, including wiring and conduit, and connect power to the machine
Assist with in‑house assembly and related activities
Provide excellent customer service and represent OPTIMA at the highest level
Display time‑management skills for project and daily tasks
Use written and oral communication with customers and colleagues
Prepare and submit service reports, expense reports, and timesheets to the respective departments
Demonstrate to customer maintenance and operator staff how to properly use equipment
Follow instructions and complete duties as requested by supervisor
What You’ll Need
Associate’s degree or equivalent from a two‑year technical school in Electro‑Mechanical Technology or 5 years of previous experience maintaining pharmaceutical packaging equipment
SAP experience (ideal)
Approximately 70‑80% travel to Europe, Canada, and within the U.S.
Valid driver’s license and passport required
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Manufacturing
Industries
Pharmaceutical Manufacturing
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This role operates in a hybrid model, with a combination of home office and customer site visits. Manufacturing settings are expected, and the technician may occasionally need to enter into a clean‑room environment. The Field Service Technician is fully remote and can be based anywhere in the U.S. Travel to Optima Machinery Corporation locations in Raleigh, NC, Green Bay, WI, and Germany will be required, with 70‑80% travel across North America and Europe.
To learn more, visit https://www.optima-packaging.com/en.
What You’ll Do
Install, commission, and troubleshoot new OPTIMA pharma equipment from Europe or the U.S. at customer sites
Perform maintenance, repair, inspection, and auditing on mechanical and electrical components
Travel to customer sites as requested by customer or management
Follow blueprints, electrical codes, schematics, and manuals both on‑site and in‑house
Install new format components per customer specification, including wiring and conduit, and connect power to the machine
Assist with in‑house assembly and related activities
Provide excellent customer service and represent OPTIMA at the highest level
Display time‑management skills for project and daily tasks
Use written and oral communication with customers and colleagues
Prepare and submit service reports, expense reports, and timesheets to the respective departments
Demonstrate to customer maintenance and operator staff how to properly use equipment
Follow instructions and complete duties as requested by supervisor
What You’ll Need
Associate’s degree or equivalent from a two‑year technical school in Electro‑Mechanical Technology or 5 years of previous experience maintaining pharmaceutical packaging equipment
SAP experience (ideal)
Approximately 70‑80% travel to Europe, Canada, and within the U.S.
Valid driver’s license and passport required
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Manufacturing
Industries
Pharmaceutical Manufacturing
#J-18808-Ljbffr