Concentric Power Services
Overview
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER and Perpetual POWER are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
Job Summary
Battery and Charger Field Technician
is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. Training will be provided on the Battery Charger systems.
Key Job Responsibilities
Perform routine preventative maintenance.
Troubleshoot battery and charger systems.
Perform repairs at customer locations and Concentric shops.
Respond to client needs in a timely manner, while applying strong customer service behaviors.
Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
Work safely and follow all safety requirements.
Work independently or with a team in a professional manner.
Other duties as assigned by supervisor.
Key Performance Measurements
A score card reflecting performance in safety, efficiency, work order completion, customer satisfaction, and issue resolution.
Time management targets with greater than 90% time billed to customers.
Management assessment of attitude, diligence, teamwork, and willingness/ability to learn.
Other metrics as prescribed by Concentric Motive Power leadership.
Requirements
High School or GED Diploma required.
Working knowledge of basic AC and DC electrical/electronic theory.
Mechanical and electrical troubleshooting skills desired.
Strong communication, problem solving, and analytical skills.
Ability to organize own work and work independently with limited supervision.
Ability to work with individuals from diverse backgrounds and remote offices.
Clear articulation of ideas (written and verbal) to internal and external customers; active listening.
Ability to develop and maintain strong workplace relationships with emphasis on customer satisfaction.
Ability to work collaboratively with other departments toward organizational goals.
Ability to adapt to a fast-changing environment.
Experience in material handling environment preferred but not required.
Travel within designated territory; home most nights.
Must pass a background check and drug test (random testing).
Valid driver’s license; CDL a plus but not required.
Willingness to work occasional overtime.
This job description is subject to change at any time.
Benefits At Concentric we believe that
Our People
are what make us great and help us deliver exceptional customer service. We offer industry leading benefits:
Competitive pay – incentive opportunities and overtime potential for hourly employees.
Three medical plan options with employer premium contribution from day one.
Employee paid dental and vision insurance from day one.
Health Savings Account (HSA) with company contribution on eligible HDHP.
Medical and dependent care Flexible Spending Accounts (FSA).
Company-paid life and AD&D insurance, short-term and long-term disability from day one.
Company 401K plan with 100% match on the first 4% of employee contributions.
8 paid holidays.
Full-time employees receive 128 hours of Paid Time Off (PTO) annually.
Employee paid accident, critical illness, and hospital indemnity insurance.
Employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
Training and mentoring – learn from industry experts.
Advancement opportunities.
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In case of conflict, plan documents govern.
Physical Demands The physical demands described here are representative of those required to perform essential functions. Reasonable accommodations may be made. Regularly required to wear PPE, carry tools, and use hands; frequent walking and reaching; occasional standing, stooping, kneeling, crouching, or crawling. Must occasionally lift up to 100 pounds. Vision requirements include close vision and ability to adjust focus.
Work Environment Work is performed in various locations, including customer sites and Concentric facilities. Exposure to live electrical components. Moderate noise level. Concentric is an equal opportunity employer.
#ZTECH
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Facilities Services
Referrals increase your chances of interviewing at Concentric Power Services. Sign in to set job alerts for related roles.
#J-18808-Ljbffr
Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER and Perpetual POWER are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.
Job Summary
Battery and Charger Field Technician
is responsible for inspecting, maintaining, and repairing motive power equipment. This position conducts basic troubleshooting, field and shop repairs, and responds to customer needs. Training will be provided on the Battery Charger systems.
Key Job Responsibilities
Perform routine preventative maintenance.
Troubleshoot battery and charger systems.
Perform repairs at customer locations and Concentric shops.
Respond to client needs in a timely manner, while applying strong customer service behaviors.
Complete all work order and customer facing documentation while adhering to Concentric SOP expectations.
Work safely and follow all safety requirements.
Work independently or with a team in a professional manner.
Other duties as assigned by supervisor.
Key Performance Measurements
A score card reflecting performance in safety, efficiency, work order completion, customer satisfaction, and issue resolution.
Time management targets with greater than 90% time billed to customers.
Management assessment of attitude, diligence, teamwork, and willingness/ability to learn.
Other metrics as prescribed by Concentric Motive Power leadership.
Requirements
High School or GED Diploma required.
Working knowledge of basic AC and DC electrical/electronic theory.
Mechanical and electrical troubleshooting skills desired.
Strong communication, problem solving, and analytical skills.
Ability to organize own work and work independently with limited supervision.
Ability to work with individuals from diverse backgrounds and remote offices.
Clear articulation of ideas (written and verbal) to internal and external customers; active listening.
Ability to develop and maintain strong workplace relationships with emphasis on customer satisfaction.
Ability to work collaboratively with other departments toward organizational goals.
Ability to adapt to a fast-changing environment.
Experience in material handling environment preferred but not required.
Travel within designated territory; home most nights.
Must pass a background check and drug test (random testing).
Valid driver’s license; CDL a plus but not required.
Willingness to work occasional overtime.
This job description is subject to change at any time.
Benefits At Concentric we believe that
Our People
are what make us great and help us deliver exceptional customer service. We offer industry leading benefits:
Competitive pay – incentive opportunities and overtime potential for hourly employees.
Three medical plan options with employer premium contribution from day one.
Employee paid dental and vision insurance from day one.
Health Savings Account (HSA) with company contribution on eligible HDHP.
Medical and dependent care Flexible Spending Accounts (FSA).
Company-paid life and AD&D insurance, short-term and long-term disability from day one.
Company 401K plan with 100% match on the first 4% of employee contributions.
8 paid holidays.
Full-time employees receive 128 hours of Paid Time Off (PTO) annually.
Employee paid accident, critical illness, and hospital indemnity insurance.
Employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
Training and mentoring – learn from industry experts.
Advancement opportunities.
The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In case of conflict, plan documents govern.
Physical Demands The physical demands described here are representative of those required to perform essential functions. Reasonable accommodations may be made. Regularly required to wear PPE, carry tools, and use hands; frequent walking and reaching; occasional standing, stooping, kneeling, crouching, or crawling. Must occasionally lift up to 100 pounds. Vision requirements include close vision and ability to adjust focus.
Work Environment Work is performed in various locations, including customer sites and Concentric facilities. Exposure to live electrical components. Moderate noise level. Concentric is an equal opportunity employer.
#ZTECH
Job Details
Seniority level: Entry level
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Facilities Services
Referrals increase your chances of interviewing at Concentric Power Services. Sign in to set job alerts for related roles.
#J-18808-Ljbffr