Brightstar Lottery
Lottery Field Service Technician - Ft. Myers, FL
Brightstar Lottery, Florida, New York, United States
Lottery Field Service Technician – Ft. Myers, FL
Brightstar Lottery is seeking a Field Service Technician to support retail partner locations across the state. This role is ideal for someone who enjoys hands‑on work, problem‑solving, and being part of a mission‑driven organization that brings excitement and opportunity to communities.
Location FL Statewide, FL, US
Requisition ID 18266
Summary As a Field Services Technician I, you will service lottery equipment, deliver supplies, troubleshoot field issues, provide training, document activities, maintain inventory, and follow Brightstar’s vehicle policy.
Benefits
Company vehicle for work use (Field Services only, location‑dependent)
Medical benefits starting day one
12 paid holidays + 2 floating holidays
3 weeks of paid vacation annually (prorated first year)
401(k) with employer match — 100% vested from day one
Paid parental leave, life insurance, short‑ and long‑term disability
Gym membership reimbursement, identity theft protection, and tuition assistance
What You’ll Dohn Travel within your assigned zone to install, maintain, or repair lottery equipment and communication devices
Deliver supplies and marketing materials to retail locations
Troubleshoot and resolve equipment issues in the field, including cleaning, swapping, or minor adjustments
Provide basic training to new or existing retailers on equipment use
Communicate clearly with dispatchers and document service activities accurately
Maintain organized inventory of tools, parts, and consumables
Follow Brightstar’s vehicle policy and attend driver safety training>
What You Bring
High school diploma or equivalent
2+ years of experience in electronics, field service, or a related industry
Ability to lift up to 50 lbs, drive for extended periods, and work in various environments
Preferred
Technical or IT‑related education or training
Familiarity with electronics and data communications
Comfort working at heights, in tight spaces, or in varying weather conditions
Strong manual dexterity and safety awareness when working with tools and electrical components
Keys to Success
Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self‑leadership
Compensation The estimated starting salary range is $29,120 – $52,458. The actual pay offered may be higher or lower. Brightstar will comply with all local pay requirements and collective bargaining agreements where applicable.
Additional Information Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles may be eligible for short‑term incentive or other discretionary bonuses. More senior roles may be eligible for long‑term incentive bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
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Location FL Statewide, FL, US
Requisition ID 18266
Summary As a Field Services Technician I, you will service lottery equipment, deliver supplies, troubleshoot field issues, provide training, document activities, maintain inventory, and follow Brightstar’s vehicle policy.
Benefits
Company vehicle for work use (Field Services only, location‑dependent)
Medical benefits starting day one
12 paid holidays + 2 floating holidays
3 weeks of paid vacation annually (prorated first year)
401(k) with employer match — 100% vested from day one
Paid parental leave, life insurance, short‑ and long‑term disability
Gym membership reimbursement, identity theft protection, and tuition assistance
What You’ll Dohn Travel within your assigned zone to install, maintain, or repair lottery equipment and communication devices
Deliver supplies and marketing materials to retail locations
Troubleshoot and resolve equipment issues in the field, including cleaning, swapping, or minor adjustments
Provide basic training to new or existing retailers on equipment use
Communicate clearly with dispatchers and document service activities accurately
Maintain organized inventory of tools, parts, and consumables
Follow Brightstar’s vehicle policy and attend driver safety training>
What You Bring
High school diploma or equivalent
2+ years of experience in electronics, field service, or a related industry
Ability to lift up to 50 lbs, drive for extended periods, and work in various environments
Preferred
Technical or IT‑related education or training
Familiarity with electronics and data communications
Comfort working at heights, in tight spaces, or in varying weather conditions
Strong manual dexterity and safety awareness when working with tools and electrical components
Keys to Success
Building collaborative relationships
Decision making
Drive results
Foster innovation
Personal energy
Self‑leadership
Compensation The estimated starting salary range is $29,120 – $52,458. The actual pay offered may be higher or lower. Brightstar will comply with all local pay requirements and collective bargaining agreements where applicable.
Additional Information Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles may be eligible for short‑term incentive or other discretionary bonuses. More senior roles may be eligible for long‑term incentive bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
#J-18808-Ljbffr