CAMBA
Who We Are:
CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.
CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug‑free facility. Homeless (often mentally‑ill and substance‑abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and/or supported housing.
CAMBA’s Rising Up Men’s Shelter is a 141‑bed men’s employment shelter located in the Williamsburg section of Brooklyn. This shelter will provide an array of services with a strong focus on connections for residents to achieve stable employment to lead to permanent housing.
Position: Case Manager Supervisor Reports To:
Director of Social Services
What The Case Manager Supervisor Does:
Maintain professional relationships with clients and client confidentiality
Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders
Plan and organize program activities to maximize program contract's goals and performance targets as outlined in DHS’ Performance Incentive Plan
Motivate, coach and counsel direct reporting staff to excel
Ensure that all direct reporting staff completes all necessary case management documentations including housing applications, ILP, and referrals to providers as required
Pull reports from CARES and distribute to staff to ensure staff are up to date on their documentation
Develop and maintain tracking systems in order for staff to maintain up to date documentation
Ensure that all client charting documentation are up-to-date and reflect services provided such as service plans, psycho‑social and psychiatric assessments
Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment
Provide assistance, interventions and follow‑up in regards to critical incidents with clients
Encourage teamwork among direct reporting staff as well as among peers
Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols
Conduct and document one‑on‑one supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc
Overcome resistance to change from clients, direct reporting staff, and supervisors/funders
Monitor clients' progress toward their goals (dates achieved) and document via progress notes
Review all documentation related to clients' progress for accuracy, completeness, and clarity
Review and approve time sheets
Prepare performance appraisals for directed reporting staff
Conduct chart auditing of client files (i.e., paper and electronically)
Ensure staff utilization of electronic database and conduct oversight to ensure data integrity
Manage own time effectively and coordinate program activities to maximize time of direct reporting staff
Lead and participate in administrative and staff meetings as requested
Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders
May prepare marketing materials for the program
May reach out and market the program to the community in order to recruit clients
May prescreen clients over the telephone for eligibility and may schedule intake appointments
May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments
May have direct client service/program responsibilities in addition to the above
May plan, coordinate and facilitate social/peer support events, including group facilitation for clients
Task may be modified, expanded and/or assigned over a period of time
Minimum Education/Experience Required
Bachelor's degree (e.g., B.A., B.S.W.)
Two years of supervisory experience
Other Requirements
Master’s Degree preferred
Compensation Compensation:
$69,800-$71,000
Status:
Full‑time (35 hours per week)
Benefits:
CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status or sexual orientation.
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CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug‑free facility. Homeless (often mentally‑ill and substance‑abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into permanent and/or supported housing.
CAMBA’s Rising Up Men’s Shelter is a 141‑bed men’s employment shelter located in the Williamsburg section of Brooklyn. This shelter will provide an array of services with a strong focus on connections for residents to achieve stable employment to lead to permanent housing.
Position: Case Manager Supervisor Reports To:
Director of Social Services
What The Case Manager Supervisor Does:
Maintain professional relationships with clients and client confidentiality
Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders
Plan and organize program activities to maximize program contract's goals and performance targets as outlined in DHS’ Performance Incentive Plan
Motivate, coach and counsel direct reporting staff to excel
Ensure that all direct reporting staff completes all necessary case management documentations including housing applications, ILP, and referrals to providers as required
Pull reports from CARES and distribute to staff to ensure staff are up to date on their documentation
Develop and maintain tracking systems in order for staff to maintain up to date documentation
Ensure that all client charting documentation are up-to-date and reflect services provided such as service plans, psycho‑social and psychiatric assessments
Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment
Provide assistance, interventions and follow‑up in regards to critical incidents with clients
Encourage teamwork among direct reporting staff as well as among peers
Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols
Conduct and document one‑on‑one supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc
Overcome resistance to change from clients, direct reporting staff, and supervisors/funders
Monitor clients' progress toward their goals (dates achieved) and document via progress notes
Review all documentation related to clients' progress for accuracy, completeness, and clarity
Review and approve time sheets
Prepare performance appraisals for directed reporting staff
Conduct chart auditing of client files (i.e., paper and electronically)
Ensure staff utilization of electronic database and conduct oversight to ensure data integrity
Manage own time effectively and coordinate program activities to maximize time of direct reporting staff
Lead and participate in administrative and staff meetings as requested
Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders
May prepare marketing materials for the program
May reach out and market the program to the community in order to recruit clients
May prescreen clients over the telephone for eligibility and may schedule intake appointments
May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments
May have direct client service/program responsibilities in addition to the above
May plan, coordinate and facilitate social/peer support events, including group facilitation for clients
Task may be modified, expanded and/or assigned over a period of time
Minimum Education/Experience Required
Bachelor's degree (e.g., B.A., B.S.W.)
Two years of supervisory experience
Other Requirements
Master’s Degree preferred
Compensation Compensation:
$69,800-$71,000
Status:
Full‑time (35 hours per week)
Benefits:
CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status or sexual orientation.
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