Business Jet
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Line Service Technician
role at
Business Jet
Celebrating 30 years in business aviation, Business Jet recognizes its more than 150 aviation professionals as the key to its success. We are home to more than 70 jet aircraft and offer complete aviation solutions including; Acquisition-Sales, Aircraft Management, Maintenance, Charter, and FBO Services. Join a team that's dedicated to providing a truly vibrant and personalized aviation experience, built on trusted service, humble hearts and a family spirited atmosphere.
We\u2019re continuing to grow and have openings in multiple shifts!
1st shift - 6 a.m - 2 p.m.
2nd shift - 2 p.m. - 10 p.m.
3rd shift - 10 p.m. - 6 a.m.
Some flexibility is required for the training period on day shifts. Shift differential added after completion of training
The Line Service Technician is a critical part of flight line operations for Business Jet Center. Line Service Techs work to uphold Business Jet’s high standards of serviceability in all aspects providing many customer and aircraft-related services such as aircraft refueling, towing and airport ramp duties, etc.
Essential Duties and Responsibilities
Provide face-to-face customer service to aircraft pilots, passengers, and owners
Render aviation services including but not limited to:
Aircraft towing and refueling
Lead arriving aircraft into position and send out departing aircraft while performing aircraft marshaling signals
Provide baggage handling, vehicle valet and customer shuttle services
Other aircraft related services such as service order documentation, lavatory service, tire air service, aircraft ground maneuvering, customer relations, pilot transport, ground-to-ground and ground-to-air radio communications, aircraft traffic (marshal procedures), ground power unit service, aircraft windshield
Cleaning, aircraft amenities service and any other aircraft related services
Utilize various airport ramps machines such as fuel trucks, ground power units, aircraft tugs, and lifts
Escort and assist in all transportation needs (i.e. pick up/drop off passengers)
Work with Customer Service Reps to coordinate and complete customer requests
Use protective equipment and obey all safety procedures
Remain watchful of arriving and departing aircraft
Professionally correspond with customers and vendors to ensure customer satisfaction
Maintain a professional and positive attitude with the ability to multitask
Keep equipment and work area clean and in professional condition
Other duties as assigned as needed
Qualification Requirements
High school diploma or general education degree (GED)
Previous aviation or FBO experience not required but preferred
Experience performing aircraft marshaling signals a plus
Problem-solving skills
Excellent Oral and Written Communication skills
Ability to follow detailed instructions
Ability to multitask and provide high standard of customer service in a fast-paced environment
Ability to differentiate aircraft types as well as understand military time and phonetic alphabet
Ability to work under pressure
Self-starter with a willingness to learn and develop and take feedback well
Must be available to work a variety of shifts; including nights, weekends, holidays, and overtime
Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. While performing the duties of this job, the employee is frequently exposed to various weather conditions and loud noises.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Truck Transportation
Referrals increase your chances of interviewing at Business Jet by 2x
#J-18808-Ljbffr
Line Service Technician
role at
Business Jet
Celebrating 30 years in business aviation, Business Jet recognizes its more than 150 aviation professionals as the key to its success. We are home to more than 70 jet aircraft and offer complete aviation solutions including; Acquisition-Sales, Aircraft Management, Maintenance, Charter, and FBO Services. Join a team that's dedicated to providing a truly vibrant and personalized aviation experience, built on trusted service, humble hearts and a family spirited atmosphere.
We\u2019re continuing to grow and have openings in multiple shifts!
1st shift - 6 a.m - 2 p.m.
2nd shift - 2 p.m. - 10 p.m.
3rd shift - 10 p.m. - 6 a.m.
Some flexibility is required for the training period on day shifts. Shift differential added after completion of training
The Line Service Technician is a critical part of flight line operations for Business Jet Center. Line Service Techs work to uphold Business Jet’s high standards of serviceability in all aspects providing many customer and aircraft-related services such as aircraft refueling, towing and airport ramp duties, etc.
Essential Duties and Responsibilities
Provide face-to-face customer service to aircraft pilots, passengers, and owners
Render aviation services including but not limited to:
Aircraft towing and refueling
Lead arriving aircraft into position and send out departing aircraft while performing aircraft marshaling signals
Provide baggage handling, vehicle valet and customer shuttle services
Other aircraft related services such as service order documentation, lavatory service, tire air service, aircraft ground maneuvering, customer relations, pilot transport, ground-to-ground and ground-to-air radio communications, aircraft traffic (marshal procedures), ground power unit service, aircraft windshield
Cleaning, aircraft amenities service and any other aircraft related services
Utilize various airport ramps machines such as fuel trucks, ground power units, aircraft tugs, and lifts
Escort and assist in all transportation needs (i.e. pick up/drop off passengers)
Work with Customer Service Reps to coordinate and complete customer requests
Use protective equipment and obey all safety procedures
Remain watchful of arriving and departing aircraft
Professionally correspond with customers and vendors to ensure customer satisfaction
Maintain a professional and positive attitude with the ability to multitask
Keep equipment and work area clean and in professional condition
Other duties as assigned as needed
Qualification Requirements
High school diploma or general education degree (GED)
Previous aviation or FBO experience not required but preferred
Experience performing aircraft marshaling signals a plus
Problem-solving skills
Excellent Oral and Written Communication skills
Ability to follow detailed instructions
Ability to multitask and provide high standard of customer service in a fast-paced environment
Ability to differentiate aircraft types as well as understand military time and phonetic alphabet
Ability to work under pressure
Self-starter with a willingness to learn and develop and take feedback well
Must be available to work a variety of shifts; including nights, weekends, holidays, and overtime
Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. While performing the duties of this job, the employee is frequently exposed to various weather conditions and loud noises.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Truck Transportation
Referrals increase your chances of interviewing at Business Jet by 2x
#J-18808-Ljbffr