Enovis
Athletic Trainer/DME Field Service Rep (Commack & Lake Grove, NY)
Enovis, New York, New York, us, 10261
About Enovis
Enovis Corporation (NYSE: ENOV) is an innovation‑driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.
Job Title
Athletic Trainer/DME Field Service Rep Reports To
Field Service Team Lead Location
Commack & Lake Grove, NY Business Unit
Field Services – Bracing & Supports Role Summary
We are seeking a dedicated individual with a passion for patient care in an orthopedic setting and a background in Durable Medical Equipment to join us as a Field Service Representative in Commack & Lake Grove, NY. This fast‑moving, patient‑focused role involves working with orthopedic professionals to provide exceptional service for our orthopedic products and soft goods. Key Responsibilities
Proper measurement and application, education on appropriate use/care, and provisioning of accurate information to patients and HCPs on expected outcomes from orthopedic soft goods, functional bracing, bone growth stimulation, and all other Enovis products as prescribed. Coordinate patient care for follow‑up brace fitting appointments, as necessary. Provide routine customer service to patients, physicians, physician assistants, and other clinical staff following established policies and procedures. Verify patient benefits using automation tools, including pre‑authorization and/or upfront collection of patient responsibility. Act as a liaison between the customer, Enovis, and the Sales Team. Achieve metrics and KPIs set forth by management to ensure customer performance and efficiency comply with applicable Enovis agreements/contracts. Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA. Minimum Basic Qualifications
A passion for providing excellent care to HCPs and patients, and a strong desire to be part of a team dedicated to achieving extraordinary patient results. Bachelor’s degree in a related field strongly preferred. Minimum of 1 year of experience in a hospital, healthcare facility, clinic, physician’s office, or as an independent contractor working directly in the care of the orthopedic patient. Demonstrated patient care experience. Experience dealing with multiple physicians in a high‑volume clinic is a plus. Satisfy third‑party credentialing/screening requirements to gain access to hospital accounts. Valid driver’s license and current automobile insurance. Desired Qualifications
Active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter‑orthotics (CFo), Physical Therapy Certification (PTA), or related credentials. Work Environment & Physical Demands
Provide patient care in physician’s offices, hospitals, patient homes, and/or clinics. Potential exposure to airborne and bloodborne pathogens. Must frequently lift and/or move up to 20 pounds. Travel up to 20% of the time, using own transportation; overnight travel not required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Currently Enovis does not provide sponsorship for employment visas (e.g., H‑1B) and will not offer such sponsorship in the future. Applicants must already have full‑time work authorization in the United States, both now and in the future, without requiring sponsorship. Benefits
Medical Insurance Dental Insurance Vision Insurance Spending and Savings Accounts 401(k) Plan Vacation, Sick Leave, and Holidays Income Protection Plans Discounted Insurance Rates Legal Services EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work‑related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
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Athletic Trainer/DME Field Service Rep Reports To
Field Service Team Lead Location
Commack & Lake Grove, NY Business Unit
Field Services – Bracing & Supports Role Summary
We are seeking a dedicated individual with a passion for patient care in an orthopedic setting and a background in Durable Medical Equipment to join us as a Field Service Representative in Commack & Lake Grove, NY. This fast‑moving, patient‑focused role involves working with orthopedic professionals to provide exceptional service for our orthopedic products and soft goods. Key Responsibilities
Proper measurement and application, education on appropriate use/care, and provisioning of accurate information to patients and HCPs on expected outcomes from orthopedic soft goods, functional bracing, bone growth stimulation, and all other Enovis products as prescribed. Coordinate patient care for follow‑up brace fitting appointments, as necessary. Provide routine customer service to patients, physicians, physician assistants, and other clinical staff following established policies and procedures. Verify patient benefits using automation tools, including pre‑authorization and/or upfront collection of patient responsibility. Act as a liaison between the customer, Enovis, and the Sales Team. Achieve metrics and KPIs set forth by management to ensure customer performance and efficiency comply with applicable Enovis agreements/contracts. Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA. Minimum Basic Qualifications
A passion for providing excellent care to HCPs and patients, and a strong desire to be part of a team dedicated to achieving extraordinary patient results. Bachelor’s degree in a related field strongly preferred. Minimum of 1 year of experience in a hospital, healthcare facility, clinic, physician’s office, or as an independent contractor working directly in the care of the orthopedic patient. Demonstrated patient care experience. Experience dealing with multiple physicians in a high‑volume clinic is a plus. Satisfy third‑party credentialing/screening requirements to gain access to hospital accounts. Valid driver’s license and current automobile insurance. Desired Qualifications
Active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter‑orthotics (CFo), Physical Therapy Certification (PTA), or related credentials. Work Environment & Physical Demands
Provide patient care in physician’s offices, hospitals, patient homes, and/or clinics. Potential exposure to airborne and bloodborne pathogens. Must frequently lift and/or move up to 20 pounds. Travel up to 20% of the time, using own transportation; overnight travel not required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Currently Enovis does not provide sponsorship for employment visas (e.g., H‑1B) and will not offer such sponsorship in the future. Applicants must already have full‑time work authorization in the United States, both now and in the future, without requiring sponsorship. Benefits
Medical Insurance Dental Insurance Vision Insurance Spending and Savings Accounts 401(k) Plan Vacation, Sick Leave, and Holidays Income Protection Plans Discounted Insurance Rates Legal Services EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work‑related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, religion, color, national origin, sex, protected veteran status, disability, or any other basis protected by federal, state or local laws.
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