University of Arizona
Overview
Refugee Health Navigator
Posting Number req24336 Department: Family and Community Medicine Department Website Link: www.fcm.arizona.edu Location: University of Arizona Health Sciences Address: 655 N. Alvernon Way, Tucson, AZ 85711 USA The primary purpose of this position is to deliver culturally responsive and linguistically appropriate health promotion services to Refugees and other ORR-eligible individuals in Arizona. This includes providing targeted health outreach and coordinated healthcare navigation services to at-risk individuals to ensure they can access and utilize complex medical and behavioral health systems. The role focuses on reducing barriers to care by supporting individuals through case management, education, and advocacy. This position helps improve health outcomes by empowering individuals to engage with and maintain access to essential health services. Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please
click here . Duties & Responsibilities
Healthcare Navigation and Case Management: Provide direct support to patients and families in our family medicine practice by delivering culturally responsive healthcare navigation and case management services including accessing medical and social services and benefits. Collaborate with family medicine faculty and residents and the clinic’s interprofessional Refugee Health team to ensure coordinated care and follow up. This will include offering targeted education, advocacy, and outreach support to help individuals access and utilize complex health and behavioral health systems. Data Tracking, Reporting, and Quality Improvement: Track client services and outcomes, report to grant funders, and assist with program evaluation. Collect and analyze data to support continuous quality improvement and contribute to academic research and grant-related projects. Community Partnership and Collaboration: Build and maintain partnerships with community service providers to enhance resource networks for refugee and ORR-eligible individuals. Attend regular meetings with the funder and other refugee health promotion providers across the state to collaborate on best practices, align services, and strengthen coordinated efforts. Knowledge, Skills & Abilities: Familiarity with the U.S. healthcare and behavioral health systems, including how to access and coordinate care across providers. Knowledge of public benefit systems such as Medicaid (AHCCCS), SNAP, and other state/federal assistance programs. Understanding of trauma-informed and culturally responsive approaches to health promotion and case management. Awareness of social determinants of health and how they impact vulnerable populations. Skilled in working with professional interpreters to ensure effective and respectful communication. Strong communication skills with clients, medical professionals, and community partners. Competent in using electronic case management systems, maintaining accurate documentation, and tracking services for reporting. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and virtual communication platforms. Ability to establish trust and build rapport with clients from diverse cultural and linguistic backgrounds. Ability to coordinate multiple tasks and manage a caseload independently while meeting deadlines and documentation requirements. Ability to work collaboratively within an interprofessional team, including healthcare providers, attorneys, mental health professionals, and community partners. Ability to advocate effectively on behalf of clients within healthcare, social service, and public assistance systems. Ability to maintain client confidentiality and comply with HIPAA and agency policies. This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve. Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through professional level experience. Minimum of 3 years of relevant work experience. Preferred Qualifications
Demonstrated experience working directly with individuals and families from vulnerable or underserved populations. FLSA
Exempt Full Time/Part Time
Full Time Number of Hours Worked per Week
40 Job FTE
1.0 Work Calendar
Fiscal Job Category
Outreach and Community Engagement Benefits Eligible
Yes - Full Benefits Rate of Pay
$47,356.00 - $59,195.00 Compensation Type
salary at 1.0 full-time equivalency (FTE) Grade
6 Compensation Guidance
The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our
Applicant Compensation Guide
and our
Total Rewards Calculator . Career Stream and Level
PC2 Job Family
Cmty Outreach Job Function
Outreach & Community Engage Type of criminal background check required:
Name-based criminal background check (non-security sensitive) Number of Vacancies
1 Open Date
10/29/2025 Open Until Filled
Yes Documents Needed to Apply
Resume and Cover Letter Special Instructions to Applicant Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an
Annual Security Report (ASR)
for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
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Refugee Health Navigator
Posting Number req24336 Department: Family and Community Medicine Department Website Link: www.fcm.arizona.edu Location: University of Arizona Health Sciences Address: 655 N. Alvernon Way, Tucson, AZ 85711 USA The primary purpose of this position is to deliver culturally responsive and linguistically appropriate health promotion services to Refugees and other ORR-eligible individuals in Arizona. This includes providing targeted health outreach and coordinated healthcare navigation services to at-risk individuals to ensure they can access and utilize complex medical and behavioral health systems. The role focuses on reducing barriers to care by supporting individuals through case management, education, and advocacy. This position helps improve health outcomes by empowering individuals to engage with and maintain access to essential health services. Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please
click here . Duties & Responsibilities
Healthcare Navigation and Case Management: Provide direct support to patients and families in our family medicine practice by delivering culturally responsive healthcare navigation and case management services including accessing medical and social services and benefits. Collaborate with family medicine faculty and residents and the clinic’s interprofessional Refugee Health team to ensure coordinated care and follow up. This will include offering targeted education, advocacy, and outreach support to help individuals access and utilize complex health and behavioral health systems. Data Tracking, Reporting, and Quality Improvement: Track client services and outcomes, report to grant funders, and assist with program evaluation. Collect and analyze data to support continuous quality improvement and contribute to academic research and grant-related projects. Community Partnership and Collaboration: Build and maintain partnerships with community service providers to enhance resource networks for refugee and ORR-eligible individuals. Attend regular meetings with the funder and other refugee health promotion providers across the state to collaborate on best practices, align services, and strengthen coordinated efforts. Knowledge, Skills & Abilities: Familiarity with the U.S. healthcare and behavioral health systems, including how to access and coordinate care across providers. Knowledge of public benefit systems such as Medicaid (AHCCCS), SNAP, and other state/federal assistance programs. Understanding of trauma-informed and culturally responsive approaches to health promotion and case management. Awareness of social determinants of health and how they impact vulnerable populations. Skilled in working with professional interpreters to ensure effective and respectful communication. Strong communication skills with clients, medical professionals, and community partners. Competent in using electronic case management systems, maintaining accurate documentation, and tracking services for reporting. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and virtual communication platforms. Ability to establish trust and build rapport with clients from diverse cultural and linguistic backgrounds. Ability to coordinate multiple tasks and manage a caseload independently while meeting deadlines and documentation requirements. Ability to work collaboratively within an interprofessional team, including healthcare providers, attorneys, mental health professionals, and community partners. Ability to advocate effectively on behalf of clients within healthcare, social service, and public assistance systems. Ability to maintain client confidentiality and comply with HIPAA and agency policies. This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve. Minimum Qualifications
Bachelor's degree or equivalent advanced learning attained through professional level experience. Minimum of 3 years of relevant work experience. Preferred Qualifications
Demonstrated experience working directly with individuals and families from vulnerable or underserved populations. FLSA
Exempt Full Time/Part Time
Full Time Number of Hours Worked per Week
40 Job FTE
1.0 Work Calendar
Fiscal Job Category
Outreach and Community Engagement Benefits Eligible
Yes - Full Benefits Rate of Pay
$47,356.00 - $59,195.00 Compensation Type
salary at 1.0 full-time equivalency (FTE) Grade
6 Compensation Guidance
The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity. The Grade Range represent a full range of career compensation growth over time. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our
Applicant Compensation Guide
and our
Total Rewards Calculator . Career Stream and Level
PC2 Job Family
Cmty Outreach Job Function
Outreach & Community Engage Type of criminal background check required:
Name-based criminal background check (non-security sensitive) Number of Vacancies
1 Open Date
10/29/2025 Open Until Filled
Yes Documents Needed to Apply
Resume and Cover Letter Special Instructions to Applicant Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an
Annual Security Report (ASR)
for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.
#J-18808-Ljbffr