Motorola Solutions
Field Service Technician - State of Tennessee
Motorola Solutions, Nashville, Tennessee, United States, 37247
Overview
Motorola Solutions is a global company focused on people and safety. We support public safety agencies and enterprises with critical communications, video security and command center technologies to help create safer communities. Department Overview: We help people be their best in moments that matter, enabling responders to see around obstacles. Motorola Solutions is a world leader in professional mobile communications systems with a heritage of innovations and a global base of installed systems. Job Description
Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. Maintain, optimize, test, document and support complex communications systems. Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results. Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues. Team with Engineering, Project Management, Sales, Customer Service personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations. Deliver a strong knowledge of wired communications systems, such as LAN and WAN. Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment. Unique combinations of both strong multi-site RF communications system and computer/networking skills are required. Provide weekly reports of activities and accomplishments. Proficient with Microsoft Office products and Motorola Radio Programming Software suite. Capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues. Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams. Self-motivated and self-managed to perform the required duties at a distance from direct supervision. Able to solve customer problems quickly during stressful situations. Working knowledge of various communications test equipment including: Communication System Analyzers Ethernet Link test sets T1 Test Sets TIMS (Transmission Impairment Measurement Set) Digital RF Power Meter Working experience with one or more of the following:
Motorola Conventional, SmartNet, and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures. Able to demonstrate high level systems expertise and have a minimum of 3+ years of related experience with the following equipment: Motorola Base Stations (GTR series) Consoles (MCC7500, MCC7100) Channel Banks and T1 Circuits Computer IP Networks and Configuration Experience working with RF Infrastructure Technologies including Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment Ideally the individual should have at least one network certification:
Network +, Security +, CCNA Qualifications
Candidate Requirements Must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues. Total familiarity with the latest technologies and troubleshooting techniques. Must have strong knowledge of RF systems, such as transmitters, receivers, and antenna networks. Must have strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques. Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios and consoles. Must have excellent communications skills and always present a professional image. Must have a current, valid driver's license and no traffic violations. Must be able to obtain background clearance as required by government customer(s). Location/Travel Local travel is required for all planned activities, including potential unplanned events and remediation efforts. MUST live within a commutable distance to the public safety customers located in the state of Tennessee. Frequent travel throughout the state with approximately 10% or less overnight travel is required. Position requires on-call rotations to support outages in the territory, 24/7, 365, weekends, holidays. #LI-CC1 This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and requires successfully passing a fingerprint background check. Target Base Salary Range: $65,000 - $90,000 USD Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Benefits
Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture. If you’d like to join our team but feel you don’t meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
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Motorola Solutions is a global company focused on people and safety. We support public safety agencies and enterprises with critical communications, video security and command center technologies to help create safer communities. Department Overview: We help people be their best in moments that matter, enabling responders to see around obstacles. Motorola Solutions is a world leader in professional mobile communications systems with a heritage of innovations and a global base of installed systems. Job Description
Provide technical support of specialized systems and product applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. Maintain, optimize, test, document and support complex communications systems. Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results. Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues. Team with Engineering, Project Management, Sales, Customer Service personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations. Deliver a strong knowledge of wired communications systems, such as LAN and WAN. Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment. Unique combinations of both strong multi-site RF communications system and computer/networking skills are required. Provide weekly reports of activities and accomplishments. Proficient with Microsoft Office products and Motorola Radio Programming Software suite. Capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues. Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams. Self-motivated and self-managed to perform the required duties at a distance from direct supervision. Able to solve customer problems quickly during stressful situations. Working knowledge of various communications test equipment including: Communication System Analyzers Ethernet Link test sets T1 Test Sets TIMS (Transmission Impairment Measurement Set) Digital RF Power Meter Working experience with one or more of the following:
Motorola Conventional, SmartNet, and MCC Console systems, Secure Operations and ASTRO A7.x Digital systems and installation procedures. Able to demonstrate high level systems expertise and have a minimum of 3+ years of related experience with the following equipment: Motorola Base Stations (GTR series) Consoles (MCC7500, MCC7100) Channel Banks and T1 Circuits Computer IP Networks and Configuration Experience working with RF Infrastructure Technologies including Motorola SmartZone, Smartnet, Console Systems, ASTRO Conventional and Trunked equipment Ideally the individual should have at least one network certification:
Network +, Security +, CCNA Qualifications
Candidate Requirements Must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues. Total familiarity with the latest technologies and troubleshooting techniques. Must have strong knowledge of RF systems, such as transmitters, receivers, and antenna networks. Must have strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques. Must have experience with one of the following: P25, LMR, Smartnet, SmartZone, RF infrastructure, ASTRO systems, radios and consoles. Must have excellent communications skills and always present a professional image. Must have a current, valid driver's license and no traffic violations. Must be able to obtain background clearance as required by government customer(s). Location/Travel Local travel is required for all planned activities, including potential unplanned events and remediation efforts. MUST live within a commutable distance to the public safety customers located in the state of Tennessee. Frequent travel throughout the state with approximately 10% or less overnight travel is required. Position requires on-call rotations to support outages in the territory, 24/7, 365, weekends, holidays. #LI-CC1 This position is subject to working in high security areas governed by the US Department of Justice's Criminal Justice Information Services (CJIS) Security Policy and requires successfully passing a fingerprint background check. Target Base Salary Range: $65,000 - $90,000 USD Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Benefits
Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture. If you’d like to join our team but feel you don’t meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
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