Washington University in St. Louis
Supervisor Clinical Office - Metabolism Diabetes Center
Washington University in St. Louis, Northfield, Vermont, us, 05663
Position Summary
Supervises daily activities of clinical offices, support staff, and ancillary services associated with patient care.
Scheduled Hours:
40
Primary Duties & Responsibilities
Supervises support staff involved in clinical activities in clinical office sites, maintaining adequate workflow, coverage and schedules.
Arranges for availability of medical records needed for services.
Resolves personnel problems, conducts meetings pertinent to staffing issues and documents appropriately.
Interviews and hires applicants for positions, supervises training of new employees, conducts job evaluations, job performance counseling and makes salary recommendations.
Implements and maintains office procedure manuals and current job descriptions of personnel supervised.
Maintains a system of backup transcription services for academic and research needs of the department.
Serves as a liaison between service provider, patient and clerical and support personnel.
Assists clerical staff as backup during illnesses/vacations.
Ensures patient examination areas are staffed and maintained.
Performs other duties as assigned.
Working Conditions
Normal office environment.
Exposure to blood-borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Physical Effort
Typically sitting at desk or table.
Typically standing or walking.
Typically bending, crouching, stooping.
Occasional lifting (25 lbs. or less).
Equipment
Office equipment.
Required Qualifications
Education:
High school diploma or equivalent, or a combination of education and/or experience.
Certifications:
Any of the following may be required:
Assessment Based Recognition (ABR) – American Association of Medical Assistants (AAMA)
Basic Life Support – American Heart Association or American Red Cross
Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)
Certified Medical Assistant (CMA) – American Association of Medical Assistants
Licensed Practical Nurse – Illinois or Missouri licensing boards
Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
Registered Nurse – Illinois or Missouri licensing boards
Work Experience:
Relevant Experience – 5 Years.
Skills:
Not Applicable.
Driver's License:
Not required.
Preferred Qualifications
Medical Assistant certification/registration:
Registered or eligible graduate, or graduate of an accredited nursing program.
Proof of Medical Assistant registration/certification within six months of hire.
Basic Life Support certification within one month of hire.
Work Experience:
Supervisory – 2 Years.
Skills:
Communication, Medical Terminology, Organizing, Supervision.
Job Details Grade:
C10
Salary Range:
$52,600.00 - $78,900.00 annually
Benefits Personal:
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution retirement savings plan (403(b)) with university contributions starting at 7%.
Wellness:
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians.
Family:
4 weeks of caregiver leave.
WashU tuition coverage for employee and dependents up to 100% for undergraduate-level tuition at WashU and 40% at other institutions.
EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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Scheduled Hours:
40
Primary Duties & Responsibilities
Supervises support staff involved in clinical activities in clinical office sites, maintaining adequate workflow, coverage and schedules.
Arranges for availability of medical records needed for services.
Resolves personnel problems, conducts meetings pertinent to staffing issues and documents appropriately.
Interviews and hires applicants for positions, supervises training of new employees, conducts job evaluations, job performance counseling and makes salary recommendations.
Implements and maintains office procedure manuals and current job descriptions of personnel supervised.
Maintains a system of backup transcription services for academic and research needs of the department.
Serves as a liaison between service provider, patient and clerical and support personnel.
Assists clerical staff as backup during illnesses/vacations.
Ensures patient examination areas are staffed and maintained.
Performs other duties as assigned.
Working Conditions
Normal office environment.
Exposure to blood-borne pathogens.
Requires protective devices.
Patient care setting.
Direct patient care setting.
Physical Effort
Typically sitting at desk or table.
Typically standing or walking.
Typically bending, crouching, stooping.
Occasional lifting (25 lbs. or less).
Equipment
Office equipment.
Required Qualifications
Education:
High school diploma or equivalent, or a combination of education and/or experience.
Certifications:
Any of the following may be required:
Assessment Based Recognition (ABR) – American Association of Medical Assistants (AAMA)
Basic Life Support – American Heart Association or American Red Cross
Certified Clinical Medical Assistant (CCMA) – National Healthcareer Association (NHA)
Certified Medical Assistant (CMA) – American Association of Medical Assistants
Licensed Practical Nurse – Illinois or Missouri licensing boards
Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
Registered Nurse – Illinois or Missouri licensing boards
Work Experience:
Relevant Experience – 5 Years.
Skills:
Not Applicable.
Driver's License:
Not required.
Preferred Qualifications
Medical Assistant certification/registration:
Registered or eligible graduate, or graduate of an accredited nursing program.
Proof of Medical Assistant registration/certification within six months of hire.
Basic Life Support certification within one month of hire.
Work Experience:
Supervisory – 2 Years.
Skills:
Communication, Medical Terminology, Organizing, Supervision.
Job Details Grade:
C10
Salary Range:
$52,600.00 - $78,900.00 annually
Benefits Personal:
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Free Metro transit U-Pass for eligible employees.
Defined contribution retirement savings plan (403(b)) with university contributions starting at 7%.
Wellness:
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians.
Family:
4 weeks of caregiver leave.
WashU tuition coverage for employee and dependents up to 100% for undergraduate-level tuition at WashU and 40% at other institutions.
EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
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