VuMedi, Inc.
Overview
Vumedi is the largest video education platform for doctors worldwide, dedicated to advancing medical education through innovative video-based learning. Our mission is to empower healthcare professionals by providing access to the latest clinical knowledge and surgical techniques from experts around the globe. We are headquartered in Oakland, CA, with additional offices in Minneapolis, MN, and Zagreb, Croatia. What you’ll do
Build meaningful relationships with customers and key stakeholders by learning about their business, understanding their goals and making impactful recommendations Partner with customers to develop strategy for higher performance and ROI on the platform Educate customers to become Vumedi experts and understand the value in digital peer-to-peer education Lead the development, management and execution of Vumedi’s customer programs, tracking to deadlines, communicating updates and delivering above customer expectations In partnership with your Sales and Solutions colleagues, identify and forecast expansion opportunities Maintain detailed records to document customer status and updates Achieve/exceed renewal rate target across assigned accounts Regularly engage key stakeholders to communicate ROI through Customer Journey milestone meetings Be an industry expert and partner cross-functionally to strategize and advocate on behalf of your customers Collaborate with internal teams to ensure customer requirements and goals are met How you can do more than account management
Provide product input based on customer feedback Drive community traffic by advocating industry trends to the education team Help promote a great culture Promote best practices and mitigate risk to program success Who you are
7+ years customer success or account management experience 2+ years experience with non-personal promotional activities in the pharmaceutical industry You are highly consultative, business savvy, and have excellent analytical skills as well as the ability to understand complex data and make data-driven decisions You have excellent verbal and written communication skills You are detail-oriented and have worked with large, complex enterprise accounts with multiple projects and key stakeholders Comfortable gathering technical specifications for data reporting and file transfer You are eager to learn about the evolving healthcare trends and are proactive in finding creative ways to deliver solutions to customers You are empathetic to customers’ needs and care deeply about helping them achieve their goals You are a self-starter; you are confident in a collaborative environment and have the capacity to make informed decisions and guide our customers to success You are an engaging and captivating presenter and enjoy talking with and listening to others Willingness to travel to customer locations as needed Experience working for a growing small-mid sized company Experience in the healthcare industry, pharmaceutical advertising, and/or digital marketing Experience with Jira, Workfront, Salesforce or other similar CRM tools Project and/or Campaign management experience Why Work at Vumedi
Career changing opportunity to help build a healthcare startup with an exponentially growing viewership Make a direct impact in the growth of the company Be a part of a company that is beloved by doctors and improves patient care every day Interested in building your career at Vumedi Inc.? Get future opportunities sent straight to your email. Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Vumedi Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, for example: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
Vumedi is the largest video education platform for doctors worldwide, dedicated to advancing medical education through innovative video-based learning. Our mission is to empower healthcare professionals by providing access to the latest clinical knowledge and surgical techniques from experts around the globe. We are headquartered in Oakland, CA, with additional offices in Minneapolis, MN, and Zagreb, Croatia. What you’ll do
Build meaningful relationships with customers and key stakeholders by learning about their business, understanding their goals and making impactful recommendations Partner with customers to develop strategy for higher performance and ROI on the platform Educate customers to become Vumedi experts and understand the value in digital peer-to-peer education Lead the development, management and execution of Vumedi’s customer programs, tracking to deadlines, communicating updates and delivering above customer expectations In partnership with your Sales and Solutions colleagues, identify and forecast expansion opportunities Maintain detailed records to document customer status and updates Achieve/exceed renewal rate target across assigned accounts Regularly engage key stakeholders to communicate ROI through Customer Journey milestone meetings Be an industry expert and partner cross-functionally to strategize and advocate on behalf of your customers Collaborate with internal teams to ensure customer requirements and goals are met How you can do more than account management
Provide product input based on customer feedback Drive community traffic by advocating industry trends to the education team Help promote a great culture Promote best practices and mitigate risk to program success Who you are
7+ years customer success or account management experience 2+ years experience with non-personal promotional activities in the pharmaceutical industry You are highly consultative, business savvy, and have excellent analytical skills as well as the ability to understand complex data and make data-driven decisions You have excellent verbal and written communication skills You are detail-oriented and have worked with large, complex enterprise accounts with multiple projects and key stakeholders Comfortable gathering technical specifications for data reporting and file transfer You are eager to learn about the evolving healthcare trends and are proactive in finding creative ways to deliver solutions to customers You are empathetic to customers’ needs and care deeply about helping them achieve their goals You are a self-starter; you are confident in a collaborative environment and have the capacity to make informed decisions and guide our customers to success You are an engaging and captivating presenter and enjoy talking with and listening to others Willingness to travel to customer locations as needed Experience working for a growing small-mid sized company Experience in the healthcare industry, pharmaceutical advertising, and/or digital marketing Experience with Jira, Workfront, Salesforce or other similar CRM tools Project and/or Campaign management experience Why Work at Vumedi
Career changing opportunity to help build a healthcare startup with an exponentially growing viewership Make a direct impact in the growth of the company Be a part of a company that is beloved by doctors and improves patient care every day Interested in building your career at Vumedi Inc.? Get future opportunities sent straight to your email. Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Vumedi Inc.’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, for example: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr