First National Bank of America
Bank Operations Specialist
First National Bank of America, East Lansing, Michigan, United States, 48823
First National Bank of America is seeking a thorough and diligent Bank Operations Specialist to join the Branch Operations team. This role provides critical support to both the front-line branch team and back-office operations. This role ensures efficient, compliant, and accurate processing of financial transactions, supports customer account servicing, and assists with regulatory documentation and reporting. The ideal candidate will possess high level decision making and problem-solving skills with a significant attention to detail.
Responsibilities
Review and process tasks including CD clearing, unposted items, wire transfers, ACH, accounting, etc. Ensure timely and accurate scanning, filing, and archiving of customer and operational documents Assist in core banking system conversion and setup; Help with training and maintaining the new core banking system (Jack Henry Core Conversion) Perform daily, monthly, quarterly and annual reconciliation of internal transactions and reports Create branch resources in collaboration with deposit leadership and help with reporting to grow low cost deposits Support audit preparation and participate in periodic internal control reviews Adhere to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and other compliance regulations Monitor and resolve transaction discrepancies, system exceptions, and fraud alerts Qualifications
2+ years banking experience, preferably in both branch banking and operational roles Strong understanding of banking systems and transaction types Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Adept in writing reports, business correspondence, and procedure manuals Proficient in Microsoft Office and core banking systems (Jack Henry if applicable) Employee benefits
Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental – Premiums as low as $0.00 Vision – Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match Adjustable desks that can be raised or lowered to sit or stand First National Bank of America is an Equal Opportunity Employer.
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Review and process tasks including CD clearing, unposted items, wire transfers, ACH, accounting, etc. Ensure timely and accurate scanning, filing, and archiving of customer and operational documents Assist in core banking system conversion and setup; Help with training and maintaining the new core banking system (Jack Henry Core Conversion) Perform daily, monthly, quarterly and annual reconciliation of internal transactions and reports Create branch resources in collaboration with deposit leadership and help with reporting to grow low cost deposits Support audit preparation and participate in periodic internal control reviews Adhere to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and other compliance regulations Monitor and resolve transaction discrepancies, system exceptions, and fraud alerts Qualifications
2+ years banking experience, preferably in both branch banking and operational roles Strong understanding of banking systems and transaction types Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Adept in writing reports, business correspondence, and procedure manuals Proficient in Microsoft Office and core banking systems (Jack Henry if applicable) Employee benefits
Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental – Premiums as low as $0.00 Vision – Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match Adjustable desks that can be raised or lowered to sit or stand First National Bank of America is an Equal Opportunity Employer.
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