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Minuteman Press

Digital Printing Services , Minuteman Press, CSR , Graphic, Store & Business Man

Minuteman Press, Avon Lake, Ohio, United States, 44012

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Digital Printing Services – Minuteman Press, CSR, Graphic, Store & Business Manager & Equity Owner 1 day ago Be among the first 25 applicants

Minuteman Press – Avon Lake is an established and growing digital printing and marketing business entering an exciting phase of expansion. We’re seeking a

driven and experienced leader

to oversee store operations, drive revenue growth, and deliver exceptional client experiences — with the potential to become an

equity-holding business partner .

This is a

career-defining leadership opportunity

for a high-performing Store /Business Manager, CSR, print production specialist, or graphic designer ready to step up and manage all aspects of a print and marketing services operation.

Key Responsibilities

Oversee daily store operations and production workflow, ensuring projects move smoothly from

quote → approval → print → invoice → delivery

with speed, accuracy, and accountability.

Lead morning production meetings, manage schedules, and maintain clear communication across all departments.

Provide prompt, professional, and energetic customer service — answer calls quickly, respond to inquiries within minutes, and maintain a strong sense of urgency throughout the order process.

Prepare accurate quotes immediately upon request and follow up within

24–48 hours

to convert inquiries into orders.

Coordinate artwork, proofs, and approvals efficiently to avoid production delays.

Cultivate strong client relationships, seek referrals, and explore new revenue opportunities.

Monitor KPIs, revenue performance, and profitability metrics.

Perform daily/monthly closeouts, support payroll submissions, and assist with accounting processes.

Performance & Bonus Targets

Demonstrate consistent

speed, accuracy, and follow-through

in all tasks.

Support the team goal of

$2,500–$3,000 in total invoiced orders per working day

through responsive communication, timely follow-ups, and smooth handoffs.

Earn

Quarterly or Semiannual 5–10% Variable Pay Bonuses

based on performance.

Ensure projects flow from inquiry to delivery with minimal errors or rework.

Actively convert quotes and inquiries into confirmed production orders.

Maintain positive client feedback, repeat business, and high retention rates.

Preferred Skills & Experience

Strong background in

Store/Business Management ,

CSR, print production, graphic design, and overall store operations .

Proficiency in

Adobe InDesign, Illustrator, Acrobat , and

Microsoft Office .

Familiarity with

digital printing equipment

(Konica Minolta, Xerox, Ricoh, Canon) and finishing tools.

Excellent

organizational, communication, and time-management

skills.

Proven experience

leading a team and driving revenue growth

in a B2B environment.

Growth & Equity Potential This role is structured as a

career-growth pathway

with the potential to become a

5–20% equity partner

based on performance and alignment with company goals. Your leadership will directly shape our store’s profitability and long-term success — and you’ll be rewarded accordingly.

Job Type:

Full-time

Pay:

$40,000 – $55,000+ per year (based on experience and qualifications)

Seniority level:

Mid-Senior level

Employment type:

Full-time

Job function:

Design, Art/Creative, and Information Technology

Industries:

Printing Services

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