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Worldwide Clinical Trials

Organizational Learning & Analytics Lead - U.S./Canada - Remote

Worldwide Clinical Trials, Raleigh, North Carolina, United States

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Organizational Learning & Analytics Lead - U.S./Canada - Remote Who We Are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands‑on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us.

What People Services Does At Worldwide Clinical Trials

The PSC Department leads the way in partnering with our business leaders and employees. We aim to provide an exceptional customer/employee experience by partnering with all our employees in developing strategies to optimize attraction, engagement, and performance of our people.

What You Will Do The Organizational Learning & Analytics Lead is responsible for driving strategic initiatives across global learning platforms, compliance systems, and analytics tools. This role leads complex, cross‑functional projects that enhance organizational capability, streamline processes, and integrate enterprise systems to support a high‑performing, data‑driven learning culture.

Global Project Management

Lead global project management and strategic oversight of all enterprise training initiatives, encompassing over 350 professional development programs, 437 compliance training modules, and the operational handling of 3,000+ monthly study‑specific training tickets and 900+ non‑study training requests.

Oversee the end‑to‑end lifecycle of learning operations, including platform administration (LMS, Workday), workflow optimization (JIRA), and advanced analytics (Power BI dashboard development). Drive data‑informed decision‑making through robust training metrics management, ensuring alignment with global business objectives, regulatory compliance, and workforce development goals.

Lead project management, deployment, and evaluation analysis of global talent and training and global compliance initiatives to be deployed across the organization, utilizing existing insights as well as external best practices. This requires project management of design, development, and management of each individual project plan, timelines, and follow‑up to ensure high‑quality, on‑track, and within‑budget programs.

System Integration & Innovation

Oversee the integration and optimization of learning and compliance platforms, including the rebuild of the compliance platform in partnership with Educe and internal process improvement teams. Collaborate with the HRIS team to ensure seamless connectivity with Workday and other enterprise systems. Workday, LMS Saba, PowerBI, JIRA system harmonization.

Process Improvement & Operational Excellence

Lead strategic initiatives to enhance operational efficiency and effectiveness across global learning and compliance functions, encompassing over 50 Fixed‑Term Contractors (FTCs) and multiple cross‑functional departments.

Optimize system workflows and reporting mechanisms by streamlining integrations with key enterprise systems, including HRIS, IT, and Data Warehouse platforms.

Develop and institutionalize best practices to drive consistency, scalability, and an enhanced user experience across global training programs. Key initiatives include leading enterprise‑wide transformation projects focused on professional development, process efficiencies, automation, and compliance training; driving the adoption of new tools and technologies to support global learning strategies.

Data Analytics & Reporting

Serve as the principal Subject Matter Expert (SME) and strategic liaison among HRIS, Data Management, IT, and enterprise analytics teams to architect and deliver advanced analytics solutions. Leverage platforms such as Power BI and JIRA to design, implement, and optimize data‑driven reporting frameworks that support organizational decision‑making and performance tracking.

Brief leadership and cross‑functional stakeholders on program architecture, key insights, and measurable impact, translating complex data into actionable intelligence.

Platform Strategy & Governance

Provide end‑to‑end ownership of the governance, optimization, and continuous evolution of enterprise learning and compliance platforms, including BetterUp, Busuu, JIRA, SurveyMonkey, and Percipio.

Define and execute platform strategy to align with organizational goals, regulatory requirements, and emerging business needs.

Establish governance frameworks to ensure platform scalability, data integrity, and cross‑functional alignment. Partner with internal stakeholders and external vendors to evaluate new capabilities, drive adoption, and enhance the employee experience through innovative digital learning ecosystems.

Stakeholder Engagement

Serve as a key liaison between HR, IT, compliance, and business leaders to align learning technology initiatives with organizational priorities.

Support, draft, and manage talent communications across various projects, ensuring proper overlap, messaging quality, and timeliness.

Partner with Marketing to support branding and internal communications.

Partner with the HRIS Team to provide regular progress updates, transformation, and reporting, including presenting on program design to various stakeholders.

Work across broader work‑streams and multiple global stakeholders and regions to understand, identify, and analyze dependencies on the talent and compliance process connected to all talent and performance initiatives.

What You Will Bring To The Role

Proven expertise in program management at a global level.

Understanding of L&D, talent management, and compliance processes and programs worldwide.

Proven experience managing global, cross‑functional projects.

Strong background in system integration and platform implementation.

Proficiency in data visualization and analytics tools (e.g., Power BI, JIRA).

Familiarity with Workday, JIRA, PBI, and other HRIS/LMS platforms, identifying and leveraging resources, working with virtual teams, and influencing others to deliver shared outcomes.

Excellent interpersonal and communication skills; ability to influence seniors and work closely with key stakeholders at all levels of the organization.

Your Experience

Degree in Business, Human Resources Management, or related discipline.

7 years’ experience in Human Resources, Talent Management.

Experience in Workday, PowerBI and an LMS system required.

We love knowing that someone is going to have a better life because of the work we do.

To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit

www.worldwide.com

or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Human Resources

Industries Research Services

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