Callen-Lorde Community Health Center
ASSOCIATE DIRECTOR. BEHAVIORAL HEALTH - BRONX
Callen-Lorde Community Health Center, New York, New York, us, 10261
Associate Director of Behavioral Health – Bronx
Callen-Lorde Community Health Center is seeking an Associate Director of Behavioral Health to provide clinical leadership and operational oversight at our Bronx location. This role ensures high-quality behavioral health services, compliance with city, state, and federal regulations, and seamless integration between primary care and behavioral health services within our Integrated Outpatient Services (IOS) clinics. The Associate Director will supervise and support behavioral health providers, oversee patient referrals and engagement, and collaborate with leadership to optimize service delivery.
Responsibilities
Clinical Supervision & Leadership: Provide direct supervision to behavioral health providers, including LMSWs, LCSWs, and other clinical staff, ensuring high-quality care and compliance with regulations.
Integrated Care Coordination: Collaborate with medical, nursing, and site leadership teams to streamline referrals, patient transitions, and care coordination between primary care and behavioral health services.
Patient Access & Service Oversight: Manage behavioral health assessments, referrals, and waitlists, ensuring timely access to care and successful linkage to internal and external services.
Quality & Compliance Monitoring: Oversee peer chart and utilization reviews, ensure documentation meets OMH, DOH, HRSA, and CMS standards, and support providers in meeting performance benchmarks.
Program Development & Workflow Optimization: Design, implement, and evaluate workflows for assessments, short-term therapy, specialty therapy programs, and group therapy services.
Operational & Administrative Support: Serve as the primary contact for urgent behavioral health referrals, facilitate structured patient intakes and discharges, and improve interdepartmental communication with leadership.
Provider Performance & Evaluation: Conduct performance evaluations, training, and professional development for supervised staff while addressing patient feedback and concerns.
Qualifications
NYS licensure as a LCSW or PhD/PsyD required
Experience working in an outpatient primary care, hospital, or other medical setting
1+ years experience working with Excel and developing reports to monitor patient outcomes and measures
5+ years of supervisory, leadership, or related experience
Knowledge of lesbian, gay, bisexual, transgender and HIV health/behavioral health issues and concerns
Demonstrated ability to work with multiple evidence-based approaches to behavioral health treatment
Demonstrated ability to coordinate the provision of direct social services, problem solve, and optimize service delivery systems
Desired Characteristics, Skills
Excellent attention to detail and ability to handle multiple projects
Excellent communication and interpersonal skills
Demonstrated leadership skills
Commitment to the mission of Callen-Lorde
Work Schedule This is a full-time position with evening hours.
Benefits Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low-cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no-cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.
Location Bronx, NY
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Responsibilities
Clinical Supervision & Leadership: Provide direct supervision to behavioral health providers, including LMSWs, LCSWs, and other clinical staff, ensuring high-quality care and compliance with regulations.
Integrated Care Coordination: Collaborate with medical, nursing, and site leadership teams to streamline referrals, patient transitions, and care coordination between primary care and behavioral health services.
Patient Access & Service Oversight: Manage behavioral health assessments, referrals, and waitlists, ensuring timely access to care and successful linkage to internal and external services.
Quality & Compliance Monitoring: Oversee peer chart and utilization reviews, ensure documentation meets OMH, DOH, HRSA, and CMS standards, and support providers in meeting performance benchmarks.
Program Development & Workflow Optimization: Design, implement, and evaluate workflows for assessments, short-term therapy, specialty therapy programs, and group therapy services.
Operational & Administrative Support: Serve as the primary contact for urgent behavioral health referrals, facilitate structured patient intakes and discharges, and improve interdepartmental communication with leadership.
Provider Performance & Evaluation: Conduct performance evaluations, training, and professional development for supervised staff while addressing patient feedback and concerns.
Qualifications
NYS licensure as a LCSW or PhD/PsyD required
Experience working in an outpatient primary care, hospital, or other medical setting
1+ years experience working with Excel and developing reports to monitor patient outcomes and measures
5+ years of supervisory, leadership, or related experience
Knowledge of lesbian, gay, bisexual, transgender and HIV health/behavioral health issues and concerns
Demonstrated ability to work with multiple evidence-based approaches to behavioral health treatment
Demonstrated ability to coordinate the provision of direct social services, problem solve, and optimize service delivery systems
Desired Characteristics, Skills
Excellent attention to detail and ability to handle multiple projects
Excellent communication and interpersonal skills
Demonstrated leadership skills
Commitment to the mission of Callen-Lorde
Work Schedule This is a full-time position with evening hours.
Benefits Salary will be based on experience and will be accompanied by a comprehensive benefits package including an exceptional low-cost medical plan option for you, your spouse/domestic partner and/or your family, dental insurance, vision insurance, no-cost life insurance, short- and long-term disability insurance, Flexible Spending Account, Tuition Assistance, commuter benefits, a generous paid time off plan, and a 403B retirement savings plan.
Location Bronx, NY
#J-18808-Ljbffr