MassMutual
Employer Industry: Life Insurance
Why consider this job opportunity: - Salary up to $45,000, plus the ability to earn a 5% annual bonus - Comprehensive 12-week paid virtual training program - Opportunity for career advancement within a stable and ethical organization - Work remotely with flexible scheduling (Monday to Friday, 8 am–8 pm Eastern Time) - Supportive and inclusive work culture emphasizing personal growth and development - Chance to make a meaningful impact by helping customers secure their future
What to Expect (Job Responsibilities): - Build rapport with customers and resolve requests on the first contact - Educate customers about their life insurance policies - Apply knowledge to independently handle various customer issues while seeking guidance for complex situations - Balance time effectively to meet expected service levels in a fast-paced environment - Utilize multiple systems and tools to achieve established goals and objectives
What is Required (Qualifications): - Minimum of 1+ years of customer service experience or an undergraduate degree in lieu of experience - High School Diploma or GED - Must be available for mandatory training from September 22nd to December 12th without interruption - Strong communication skills and ability to work in a metric-driven environment - Ability to multitask and navigate multiple systems and windows efficiently
How to Stand Out (Preferred Qualifications): - 2+ years of customer service experience - Proficiency with Microsoft Office Suite - Experience with insurance or annuity servicing financial products, hospitality, or retail sales with significant direct consumer contact - Bilingual skills in Spanish are a plus - Strong problem-solving and critical thinking abilities
#LifeInsurance #CustomerService #RemoteWork #CareerOpportunity #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity: - Salary up to $45,000, plus the ability to earn a 5% annual bonus - Comprehensive 12-week paid virtual training program - Opportunity for career advancement within a stable and ethical organization - Work remotely with flexible scheduling (Monday to Friday, 8 am–8 pm Eastern Time) - Supportive and inclusive work culture emphasizing personal growth and development - Chance to make a meaningful impact by helping customers secure their future
What to Expect (Job Responsibilities): - Build rapport with customers and resolve requests on the first contact - Educate customers about their life insurance policies - Apply knowledge to independently handle various customer issues while seeking guidance for complex situations - Balance time effectively to meet expected service levels in a fast-paced environment - Utilize multiple systems and tools to achieve established goals and objectives
What is Required (Qualifications): - Minimum of 1+ years of customer service experience or an undergraduate degree in lieu of experience - High School Diploma or GED - Must be available for mandatory training from September 22nd to December 12th without interruption - Strong communication skills and ability to work in a metric-driven environment - Ability to multitask and navigate multiple systems and windows efficiently
How to Stand Out (Preferred Qualifications): - 2+ years of customer service experience - Proficiency with Microsoft Office Suite - Experience with insurance or annuity servicing financial products, hospitality, or retail sales with significant direct consumer contact - Bilingual skills in Spanish are a plus - Strong problem-solving and critical thinking abilities
#LifeInsurance #CustomerService #RemoteWork #CareerOpportunity #InclusiveWorkplace
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr