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The Westin / Sheraton Carlsbad Resort & Spa

Massage Therapist

The Westin / Sheraton Carlsbad Resort & Spa, Carlsbad, California, United States, 92002

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Overview

Massage Therapist is responsible for ensuring high guest satisfaction by performing therapy treatments for the guests according to Spa standards, ensuring guests receive high quality and personalized service, and assisting in promoting and marketing Ocean Pearl Spa. Responsibilities

Perform all spa services according to specific spa treatment protocols. Begin and end all scheduled appointments on time. Provide clients with high quality, customized massage and spa treatments. Educate clients on the benefits of spa services offered; guide them in choosing the best services to meet their needs. Provide professional body care recommendations for clients. Maintain a professional demeanor and appearance. Create rapport with guests and cultivate a loyal clientele base. Be a part of a strong team work environment and coordinate with other spa departments. Use Millennium software to enter client data and to access daily appointment schedule. Correspond with clients via note card mailings and phone calls. Communicate problems with facility and equipment to the spa supervisor and/or spa director. Assist with spa supply and linen care as needed. Maintain proper sanitation and cleanliness of spa supplies and rooms. Maintain adequate supply of spa products in rooms – communicate product order needs to the spa supervisor/retail & inventory manager. Responsible for the set up and close down of massage and spa treatment rooms. Communicate and interact effectively with all levels of staff and customers. Communicate any customer service problems to the spa supervisor and/or spa director. Qualifications

Education: Must have a current California Massage Therapy Council (CAMTC) Massage Therapist certification. Experience: Minimum of 2 years hands-on experience – school clinic, events, spa/salon setting, private practice, or other experience applies. Licenses or Certificates: Massage Therapist certification. Grooming: All employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbad’s standards. Attendance: Regular attendance in conformance with the standards..., as established by Westin/Sheraton Carlsbad Resort & Spa; irregular attendance may lead to disciplinary action. Physical Demands: Must be able to work a flexible schedule including weekend shifts, 20–40 hours per week, holidays; stand for extended periods; perform massage techniques with proper body mechanics; consecutive appointments with short breaks. Physical Demands

Must be able to work a flexible schedule that includes availability for weekend shifts. Must be available to work a schedule that ranges from 20 hours to 40 hours per week. Must be available to work busy holidays. Must be reliable and have a positive attitude. Must be available to attend monthly staff meetings. Must not have any visible tattoos, face and/or body piercings while at work. Must be able to stand for extended periods of time. Must be able to perform massage techniques using considerable physical strength and proper body mechanics during massage and spa sessions. Must be able to work with consecutive appointments with only a 5-10 minute break between. Ownership

This job opportunity for employment is being made available by

Grand Pacific Hotel Services, L.P. , the owner and the employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Sheraton Carlsbad Resort & Spa’s owner or operator.

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