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CompuCom

Field Service Technician

CompuCom, Tampa, Florida, us, 33646

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At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is seeking a qualified

Field Service Technician

in Tampa, FL. This is a 4‑to‑6‑month contract with the possibility of conversion to full‑time based on performance. The role provides onsite technical support to multiple store locations, including hardware/software installations, troubleshooting, and lifecycle servicing. A valid driver’s license and clean driving record are required.

Duties and Responsibilities

Provide onsite desktop, laptop, printer, POS, and peripheral hardware installation, maintenance, imaging, and repair.

Troubleshoot software issues including Windows, Office 365, and store‑specific applications.

Manage ticketing system updates: log, track, elevate, and close support tickets.

Perform adds, moves, and changes (AMCs) for user workstations and peripherals.

Maintain accurate inventory tracking and control of equipment and parts.

Assist with basic network tasks (cabling, connectivity checks) and Smart Hands support in store locations.

Deliver technicians’ support across shifts and coordinate with store staff and remote support teams to ensure operational consistency.

Skills and Qualifications

1–3+ years of IT support, field service, or desktop technician experience.

Familiarity with Windows OS, Office 365, PC hardware installation/troubleshooting, and ticketing systems.

Strong customer service, communication, and time‑management skills.

Ability to lift and move desktop equipment (typical 40 lb).

Experience with retail environments, POS systems or store‑based IT support preferred.

CompTIA A+ certification or equivalent preferred.

Ability to work off‑hours or weekends if required during project periods.

Wage Range The rate for this position is between

$17.00 – $20.00 per hour . Factors that may affect starting pay include geography, skills, education, experience, and other qualifications of the successful candidate.

Benefits The Company offers a comprehensive benefit package that you can elect into, including medical, dental, vision, life, AD&D, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum 10 days annually), paid parental leave (minimum 10 days annually), 401(k), and FSA/HSA pre‑tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp‑to‑Corp. We are unable to sponsor H‑1B visas at this time.

CompucomStaffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.

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