firsthand
Overview
Join to apply for the
Peer Specialist
role at
firsthand . firsthand supports individuals living with SMI (serious mental illness) through a team-based, peer-led model that focuses on reaching each individual where they are and guiding them toward better health. The firsthand Guide is a blended CPRS and Community Health Worker role responsible for outreach, engagement, and ongoing support of individuals living with serious mental illness to achieve and maintain behavioral and physical health and wellness. Trust is essential to engage people who have withdrawn from, or never received, supports that can improve their quality of life. This description covers the high-level roles and responsibilities and is subject to change. Responsibilities
Perform community outreach to individuals with serious mental illness, including visiting their homes and other community locations such as clubhouses, drop-in centers, shelters, hospitals, and emergency departments. Empower individuals to identify and pursue personal recovery goals by modeling and teaching safe and healthy coping strategies. Engage in care coordination to identify health-related social needs and connect individuals with local resources to address those needs. Assist with gathering information required for obtaining benefits and services and facilitate warm hand-offs to other team members for navigating SSI/SSDI benefits and self-management support. Address immediate follow-up needs identified by care team providers, such as hospital post-discharge follow-up and support. Promote and monitor adherence to care plans and provide motivational interviewing to support medication and treatment adherence. Qualifications
You will be a good fit if you have:
Empathy, compassion, and approachability; a flexible, growth mindset; comfort with change and trying new approaches; excellent listening, communication, and interpersonal skills; personal knowledge of recovery; patience and persistence; desire to help people on their path to wellness; ability to work as part of a multidisciplinary team; intermediate computer skills. The required experience you bring to this role includes:
Lived experience with SMI and/or SUD; qualified as a Community Health or eligible to complete coursework within first 3 months with goal to pursue certification within 1 year; valid driver’s license and ability to drive; working knowledge of Google Workspace; strong communication and interpersonal skills; ability to multi-task in a fast-paced environment; respect for cultural and demographic diversity. The preferred experience you bring to this role includes:
Prior direct in-person outreach with individuals with SMI; Peer Recovery Specialist certification; knowledge of whole health and trauma-informed approaches; knowledge of local community resources and the behavioral health system, including criminal justice aspects; eagerness to learn about a broad range of health conditions. Physical Requirements:
Ability to stand, sit, walk, and use hands; occasional stairs, reaching, bending, lifting up to 15 pounds; reasonable accommodations may be provided. Benefits and Policy
Full-time compensation package includes base, bonus potential, and benefits such as physical and mental health coverage, dental, vision, 401(k) with match, parental leave, and vacation accrual. Vaccination Policy: Medical clearance and vaccination requirements for COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus, and Diphtheria, with reasonable accommodations considered on a case-by-case basis. Note:
This employer does not offer sponsorship at this time.
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Join to apply for the
Peer Specialist
role at
firsthand . firsthand supports individuals living with SMI (serious mental illness) through a team-based, peer-led model that focuses on reaching each individual where they are and guiding them toward better health. The firsthand Guide is a blended CPRS and Community Health Worker role responsible for outreach, engagement, and ongoing support of individuals living with serious mental illness to achieve and maintain behavioral and physical health and wellness. Trust is essential to engage people who have withdrawn from, or never received, supports that can improve their quality of life. This description covers the high-level roles and responsibilities and is subject to change. Responsibilities
Perform community outreach to individuals with serious mental illness, including visiting their homes and other community locations such as clubhouses, drop-in centers, shelters, hospitals, and emergency departments. Empower individuals to identify and pursue personal recovery goals by modeling and teaching safe and healthy coping strategies. Engage in care coordination to identify health-related social needs and connect individuals with local resources to address those needs. Assist with gathering information required for obtaining benefits and services and facilitate warm hand-offs to other team members for navigating SSI/SSDI benefits and self-management support. Address immediate follow-up needs identified by care team providers, such as hospital post-discharge follow-up and support. Promote and monitor adherence to care plans and provide motivational interviewing to support medication and treatment adherence. Qualifications
You will be a good fit if you have:
Empathy, compassion, and approachability; a flexible, growth mindset; comfort with change and trying new approaches; excellent listening, communication, and interpersonal skills; personal knowledge of recovery; patience and persistence; desire to help people on their path to wellness; ability to work as part of a multidisciplinary team; intermediate computer skills. The required experience you bring to this role includes:
Lived experience with SMI and/or SUD; qualified as a Community Health or eligible to complete coursework within first 3 months with goal to pursue certification within 1 year; valid driver’s license and ability to drive; working knowledge of Google Workspace; strong communication and interpersonal skills; ability to multi-task in a fast-paced environment; respect for cultural and demographic diversity. The preferred experience you bring to this role includes:
Prior direct in-person outreach with individuals with SMI; Peer Recovery Specialist certification; knowledge of whole health and trauma-informed approaches; knowledge of local community resources and the behavioral health system, including criminal justice aspects; eagerness to learn about a broad range of health conditions. Physical Requirements:
Ability to stand, sit, walk, and use hands; occasional stairs, reaching, bending, lifting up to 15 pounds; reasonable accommodations may be provided. Benefits and Policy
Full-time compensation package includes base, bonus potential, and benefits such as physical and mental health coverage, dental, vision, 401(k) with match, parental leave, and vacation accrual. Vaccination Policy: Medical clearance and vaccination requirements for COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus, and Diphtheria, with reasonable accommodations considered on a case-by-case basis. Note:
This employer does not offer sponsorship at this time.
#J-18808-Ljbffr