Brightstar Lottery
Field Service Technician I – Brightstar Lottery – NY Statewide, NY, US
Brightstar is an innovative, forward‑thinking global leader in lottery that builds on its renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure‑play global lottery company, our best‑in‑class lottery operations, retail and digital solutions, and award‑winning lottery games enable our customers to achieve their goals, fulfill player needs, and distribute meaningful benefits to communities.
Responsibilities
Maintain and service Brightstar equipment at retailer locations. Respond to dispatches and drive to client sites within a specified zone. Install, remove, or repair lottery equipment and communication devices. Transport, install (if applicable), and maintain equipment, replacement parts, tools in an organized manner. Attend driver training and follow vehicle policy for the company vehicle. Keep equipment continuous operation through maintenance. Troubleshoot and restore malfunctioning equipment – swap parts, clean, adjust. Communicate effectively with dispatchers – report activity, arrival/departure, problems, resolutions. Deliver marketing supplies and consumable parts; track inventory. Provide basic training to new or refresher retailer staff. Complete forms for reporting activity and recommending improvements. Benefits
Company vehicle for work use only (Field Services only). Medical benefits from day one. 12 paid holidays plus 2 floating holidays per year. 3 weeks of paid vacation per year, prorated first year. 401(k) with employer match and 100% vesting day one. Company‑paid parental leave, life insurance, short‑ and long‑term disability. Gym membership reimbursement, free identity theft protection, tuition reimbursement. Qualifications
Education
High School Diploma or equivalent required. Technical or IT related training or education is a plus. Experience
2+ years of electronics, repair, field, or related industry experience. Skills
Computer literate with documented technical experience. Knowledge of AC/DC fundamentals. Knowledge and experience with basic tools. Ability to work varied shifts, overtime, travel to client sites. Must lift 50 pounds and stay standing full shift. Ability to follow policies, procedures, and safety guidelines. Adapt to various jurisdictions and interface with compliance officers. Keys to Success
Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self‑leadership Compensation
Estimated starting compensation range: $17.45/hr – $23.27/hr. Pay may vary based on background, skills, experience, and location. Seniority level
Entry level Employment type
Full‑time Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Brightstar Lottery by 2x.
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Maintain and service Brightstar equipment at retailer locations. Respond to dispatches and drive to client sites within a specified zone. Install, remove, or repair lottery equipment and communication devices. Transport, install (if applicable), and maintain equipment, replacement parts, tools in an organized manner. Attend driver training and follow vehicle policy for the company vehicle. Keep equipment continuous operation through maintenance. Troubleshoot and restore malfunctioning equipment – swap parts, clean, adjust. Communicate effectively with dispatchers – report activity, arrival/departure, problems, resolutions. Deliver marketing supplies and consumable parts; track inventory. Provide basic training to new or refresher retailer staff. Complete forms for reporting activity and recommending improvements. Benefits
Company vehicle for work use only (Field Services only). Medical benefits from day one. 12 paid holidays plus 2 floating holidays per year. 3 weeks of paid vacation per year, prorated first year. 401(k) with employer match and 100% vesting day one. Company‑paid parental leave, life insurance, short‑ and long‑term disability. Gym membership reimbursement, free identity theft protection, tuition reimbursement. Qualifications
Education
High School Diploma or equivalent required. Technical or IT related training or education is a plus. Experience
2+ years of electronics, repair, field, or related industry experience. Skills
Computer literate with documented technical experience. Knowledge of AC/DC fundamentals. Knowledge and experience with basic tools. Ability to work varied shifts, overtime, travel to client sites. Must lift 50 pounds and stay standing full shift. Ability to follow policies, procedures, and safety guidelines. Adapt to various jurisdictions and interface with compliance officers. Keys to Success
Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self‑leadership Compensation
Estimated starting compensation range: $17.45/hr – $23.27/hr. Pay may vary based on background, skills, experience, and location. Seniority level
Entry level Employment type
Full‑time Job function
Engineering and Information Technology Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Brightstar Lottery by 2x.
#J-18808-Ljbffr