GEA Group
Field Service Technician - Avapac, Sapac or Powder Packaging experience!
GEA Group, Hudson, Wisconsin, United States, 54016
Field Service Technician - Avapac, Sapac or Powder Packaging experience!
Join to apply for the Field Service Technician - Avapac, Sapac or Powder Packaging experience! role at GEA Group. Benefits
Start strong – Medical, dental, and vision coverage begins on your first day Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster Keep learning – Take advantage of tuition reimbursement to further your education or skillset Live well – Our wellness incentive program rewards healthy habits Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses Key Responsibilities
Perform detailed inspections, repairs, testing, and optimization of Powder Packaging and Freeze-Drying Equipment. Install new equipment, including both mechanical and electrical components, ensuring safe and efficient startup. Diagnose and resolve complex mechanical, electrical, and automation issues, including PLC, HMI, and communication systems. Prepare clear and accurate inspection and service reports for both internal and external stakeholders. Recommend and execute system upgrades, retrofits, and optimizations to enhance performance and reliability. Independently or collaboratively install automation, mechanical, and combined system upgrades with high technical precision. Estimate labor time for service calls, rebuilds, installations, commissioning, and training sessions. Provide hands‑on technical training to customers on equipment operation, preventive maintenance, and troubleshooting. Collaborate with GEA’s Center of Competence (CoC) to support product development, testing, and improvement initiatives. Identify opportunities to improve tools, processes, and service operations for greater efficiency and customer satisfaction. Support internal teams with parts requests, quotes, and upgrade recommendations. Travel extensively across North America (U.S. and Canada), with occasional international travel for training or service assignments. Maintain strong attention to detail, ensuring all tasks meet GEA’s high standards for safety, quality, and reliability. Qualifications
Certification or equivalent experience in Automated Packing Machinery, Automation/Controls, or a related field. Minimum 10 years of hands‑on experience in installation, service, repair, and troubleshooting of automated packaging or process equipment. Proven ability to write and modify PLC code (Rockwell) and develop or adjust HMI screens. Strong mechanical and electrical troubleshooting skills, including experience using standard tools and diagnostic equipment. Knowledge of 3‑phase motor wiring, 120VAC power/communication, and 24VDC control systems. Familiarity with industrial networking and communication protocols such as Ethernet and DeviceNet. Proficiency in reading and interpreting electrical and pneumatic schematics, PLC logic, and HMI code. Solid understanding of automation, controls, and mechanical integration. Self‑starter with the ability to work independently and collaboratively with minimal supervision. Strong communication and organizational skills with fluency in English (verbal and written). Proficiency in Microsoft Office (Word, Excel, Outlook). Valid driver’s license and ability to travel approximately up to 70‑80% of the time. Seniority level
Not Applicable Employment type
Full‑time Job function
Customer Service Industries
Industrial Machinery Manufacturing, Machinery Manufacturing, and Food and Beverage Manufacturing Then please click apply above to access our guided application process. GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Join to apply for the Field Service Technician - Avapac, Sapac or Powder Packaging experience! role at GEA Group. Benefits
Start strong – Medical, dental, and vision coverage begins on your first day Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster Keep learning – Take advantage of tuition reimbursement to further your education or skillset Live well – Our wellness incentive program rewards healthy habits Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses Key Responsibilities
Perform detailed inspections, repairs, testing, and optimization of Powder Packaging and Freeze-Drying Equipment. Install new equipment, including both mechanical and electrical components, ensuring safe and efficient startup. Diagnose and resolve complex mechanical, electrical, and automation issues, including PLC, HMI, and communication systems. Prepare clear and accurate inspection and service reports for both internal and external stakeholders. Recommend and execute system upgrades, retrofits, and optimizations to enhance performance and reliability. Independently or collaboratively install automation, mechanical, and combined system upgrades with high technical precision. Estimate labor time for service calls, rebuilds, installations, commissioning, and training sessions. Provide hands‑on technical training to customers on equipment operation, preventive maintenance, and troubleshooting. Collaborate with GEA’s Center of Competence (CoC) to support product development, testing, and improvement initiatives. Identify opportunities to improve tools, processes, and service operations for greater efficiency and customer satisfaction. Support internal teams with parts requests, quotes, and upgrade recommendations. Travel extensively across North America (U.S. and Canada), with occasional international travel for training or service assignments. Maintain strong attention to detail, ensuring all tasks meet GEA’s high standards for safety, quality, and reliability. Qualifications
Certification or equivalent experience in Automated Packing Machinery, Automation/Controls, or a related field. Minimum 10 years of hands‑on experience in installation, service, repair, and troubleshooting of automated packaging or process equipment. Proven ability to write and modify PLC code (Rockwell) and develop or adjust HMI screens. Strong mechanical and electrical troubleshooting skills, including experience using standard tools and diagnostic equipment. Knowledge of 3‑phase motor wiring, 120VAC power/communication, and 24VDC control systems. Familiarity with industrial networking and communication protocols such as Ethernet and DeviceNet. Proficiency in reading and interpreting electrical and pneumatic schematics, PLC logic, and HMI code. Solid understanding of automation, controls, and mechanical integration. Self‑starter with the ability to work independently and collaboratively with minimal supervision. Strong communication and organizational skills with fluency in English (verbal and written). Proficiency in Microsoft Office (Word, Excel, Outlook). Valid driver’s license and ability to travel approximately up to 70‑80% of the time. Seniority level
Not Applicable Employment type
Full‑time Job function
Customer Service Industries
Industrial Machinery Manufacturing, Machinery Manufacturing, and Food and Beverage Manufacturing Then please click apply above to access our guided application process. GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted, and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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