Brightstar Lottery
Overview
Join to apply for the
Field Service Technician
role at
Brightstar Lottery . Brightstar Lottery is a global leader in lottery innovation, delivering secure technology, award-winning games, and reliable solutions to partners worldwide. We foster a culture of integrity, excellence, and inclusive teamwork. Brightstar has approximately 6,000 employees. Location: Newport News, VA Requisition ID: 18293
Responsibilities
Travel within your assigned zone to install, maintain, or repair lottery equipment and communication devices Deliver supplies and marketing materials to retail locations Troubleshoot and resolve equipment issues in the field, including cleaning, swapping, or minor adjustments Provide basic training to new or existing retailers on equipment use Communicate clearly with dispatchers and document service activities accurately Maintain organized inventory of tools, parts, and consumables Follow Brightstar’s vehicle policy and attend driver safety training
Qualifications
High school diploma or equivalent 2+ years of experience in electronics, field service, or a related industry Ability to lift up to 50 lbs, drive for extended periods, and work in various environments
Preferred
Technical or IT-related education or training Familiarity with electronics and data communications Comfort working at heights, in tight spaces, or in varying weather conditions Strong manual dexterity and safety awareness when working with tools and electrical components
Benefits
Company vehicle for work use (Field Services only, location-dependent) Medical benefits starting day one 12 paid holidays + 2 floating holidays 3 weeks of paid vacation annually (prorated first year) 401(k) with employer match — 100% vested from day one Paid parental leave, life insurance, short- and long-term disability Gym membership reimbursement, identity theft protection, and tuition assistance
About Brightstar Lottery
Brightstar Lottery, formerly IGT Global Solutions, is a global leader in lottery innovation. We serve more than 100 jurisdictions with secure technology, award-winning games, and reliable solutions. Our purpose is Elevating Lotteries, Inspiring Dreams, and our promise is Advancing Lotteries.
Keys to Success
Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership
Compensation and Total Rewards
Compensation is influenced by background, skills, experience, and location. The estimated starting salary range is
$29,120 - $52,458 ; actual pay may vary. This role participates in the company’s Total Rewards program, including 401(k) with company contributions, health, dental, and vision insurance, life, disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft protection. Programs are subject to eligibility requirements. All Brightstar employees participate in information security training as assigned.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr
Join to apply for the
Field Service Technician
role at
Brightstar Lottery . Brightstar Lottery is a global leader in lottery innovation, delivering secure technology, award-winning games, and reliable solutions to partners worldwide. We foster a culture of integrity, excellence, and inclusive teamwork. Brightstar has approximately 6,000 employees. Location: Newport News, VA Requisition ID: 18293
Responsibilities
Travel within your assigned zone to install, maintain, or repair lottery equipment and communication devices Deliver supplies and marketing materials to retail locations Troubleshoot and resolve equipment issues in the field, including cleaning, swapping, or minor adjustments Provide basic training to new or existing retailers on equipment use Communicate clearly with dispatchers and document service activities accurately Maintain organized inventory of tools, parts, and consumables Follow Brightstar’s vehicle policy and attend driver safety training
Qualifications
High school diploma or equivalent 2+ years of experience in electronics, field service, or a related industry Ability to lift up to 50 lbs, drive for extended periods, and work in various environments
Preferred
Technical or IT-related education or training Familiarity with electronics and data communications Comfort working at heights, in tight spaces, or in varying weather conditions Strong manual dexterity and safety awareness when working with tools and electrical components
Benefits
Company vehicle for work use (Field Services only, location-dependent) Medical benefits starting day one 12 paid holidays + 2 floating holidays 3 weeks of paid vacation annually (prorated first year) 401(k) with employer match — 100% vested from day one Paid parental leave, life insurance, short- and long-term disability Gym membership reimbursement, identity theft protection, and tuition assistance
About Brightstar Lottery
Brightstar Lottery, formerly IGT Global Solutions, is a global leader in lottery innovation. We serve more than 100 jurisdictions with secure technology, award-winning games, and reliable solutions. Our purpose is Elevating Lotteries, Inspiring Dreams, and our promise is Advancing Lotteries.
Keys to Success
Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership
Compensation and Total Rewards
Compensation is influenced by background, skills, experience, and location. The estimated starting salary range is
$29,120 - $52,458 ; actual pay may vary. This role participates in the company’s Total Rewards program, including 401(k) with company contributions, health, dental, and vision insurance, life, disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft protection. Programs are subject to eligibility requirements. All Brightstar employees participate in information security training as assigned.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr