Brightstar Lottery
Lottery Field Service Technician (Ocean County, NJ)
Join to apply for the
Lottery Field Service Technician (Ocean County, NJ)
role at
Brightstar Lottery Lottery Field Service Technician (Ocean County, NJ)
3 days ago Be among the first 25 applicants Join to apply for the
Lottery Field Service Technician (Ocean County, NJ)
role at
Brightstar Lottery Location:
Cranbury, NJ, US, 08512
Requisition ID: 17895
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Responsibilities
The Field Service Technician is responsible for maintaining and servicing Brightstar Lottery equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.
Responsible for transporting, installing (if applicable), and maintaining Brightstar equipment, replacement parts, tools, and other equipment in an organized and structured manner. Attend driver training and follow Brightstar vehicle policy regarding the use and maintenance of the company vehicle. Maintain equipment to promote continuous operation of Brightstar equipment. Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component. Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch. Deliver marketing supplies and consumable parts such as paper, ribbons, bet slips, etc. and track inventory of these items. Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon. Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.
Qualifications
High school degree or GED equivalent required. 2 - 3 years of experience in a customer service-related position 2 - 3 years of experience in technical repairs Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors. Must be able to drive 20ft box truck on occasion, CDL license NOT required. Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance (e.g., from a parked vehicle to a point within the Retailer's location or to the rooftop of the retailer's location). Must be able to transport with colleague assistance and lifting equipment, up to 800lbs. Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when working with tools and work with moving parts and electrical current. May work at heights (rooftop) for installation of equipment, work in close quarters and/or be exposed to inclement weather during some installations. Must reside in close proximity to area of coverage.
Keys to Success
Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $38,189 - $47,840. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
Nearest Major Market:
New Jersey
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Brightstar Lottery by 2x Sign in to set job alerts for “Field Service Technician” roles.
Freehold, NJ $54,187.50-$70,125.00 3 days ago Hamilton Township, NJ $15.00-$25.00 6 months ago Hamilton Township, NJ $15.00-$25.00 7 months ago Hightstown, NJ $50,000.00-$60,000.00 1 month ago Field Service Technician - North Bergen, NJ
New Jersey, United States $60,800.00-$70,200.00 1 week ago Hightstown, NJ $50,000.00-$60,000.00 1 month ago Field Service Technician - New Brunswick, NJ
Field Service Technician/ Industrial Mechanic
Cranbury, NJ $6,400.00-$9,100.00 1 week ago New Jersey, United States $57,400.00-$91,840.00 1 week ago Freehold, NJ $54,187.50-$70,125.00 4 days ago Field Service Technician, Night Shift - Trenton, NJ
Field Service Technician/ Industrial Mechanic
New Jersey, United States $60,800.00-$70,200.00 7 hours ago Lakewood, NJ $54,187.50-$70,125.00 3 weeks ago New Jersey, United States $60,800.00-$70,200.00 4 days ago New Jersey, United States $51,100.00-$81,760.00 4 days ago Field Service Technician – Commercial Pools
Field Service Technician (Philadelphia, PA)
Field Service Technician – Commercial Pools
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Join to apply for the
Lottery Field Service Technician (Ocean County, NJ)
role at
Brightstar Lottery Lottery Field Service Technician (Ocean County, NJ)
3 days ago Be among the first 25 applicants Join to apply for the
Lottery Field Service Technician (Ocean County, NJ)
role at
Brightstar Lottery Location:
Cranbury, NJ, US, 08512
Requisition ID: 17895
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Responsibilities
The Field Service Technician is responsible for maintaining and servicing Brightstar Lottery equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within a specified "zone" to deliver supplies and to install, remove, or repair lottery equipment and communication devices.
Responsible for transporting, installing (if applicable), and maintaining Brightstar equipment, replacement parts, tools, and other equipment in an organized and structured manner. Attend driver training and follow Brightstar vehicle policy regarding the use and maintenance of the company vehicle. Maintain equipment to promote continuous operation of Brightstar equipment. Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component. Communicate effectively and efficiently with Dispatchers. Accurately report activity, arrival and departure times and problems, details, and resolutions of failures to Dispatch. Deliver marketing supplies and consumable parts such as paper, ribbons, bet slips, etc. and track inventory of these items. Deliver basic training to new Retailers or refresher/remedial training to Retailers who may be performing procedures incorrectly, such as changing paper and ribbon. Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.
Qualifications
High school degree or GED equivalent required. 2 - 3 years of experience in a customer service-related position 2 - 3 years of experience in technical repairs Must possess a valid driver's license, have a good driving record and demonstrate the ability to correctly perceive colors. Must be able to drive 20ft box truck on occasion, CDL license NOT required. Physical Requirements: Must be able to climb a ladder, lift and carry equipment weighing up to fifty (50) pounds for a significant distance (e.g., from a parked vehicle to a point within the Retailer's location or to the rooftop of the retailer's location). Must be able to transport with colleague assistance and lifting equipment, up to 800lbs. Must be able to sit and drive for prolonged periods of time, demonstrate dexterity when working with tools and work with moving parts and electrical current. May work at heights (rooftop) for installation of equipment, work in close quarters and/or be exposed to inclement weather during some installations. Must reside in close proximity to area of coverage.
Keys to Success
Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $38,189 - $47,840. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
Nearest Major Market:
New Jersey
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Brightstar Lottery by 2x Sign in to set job alerts for “Field Service Technician” roles.
Freehold, NJ $54,187.50-$70,125.00 3 days ago Hamilton Township, NJ $15.00-$25.00 6 months ago Hamilton Township, NJ $15.00-$25.00 7 months ago Hightstown, NJ $50,000.00-$60,000.00 1 month ago Field Service Technician - North Bergen, NJ
New Jersey, United States $60,800.00-$70,200.00 1 week ago Hightstown, NJ $50,000.00-$60,000.00 1 month ago Field Service Technician - New Brunswick, NJ
Field Service Technician/ Industrial Mechanic
Cranbury, NJ $6,400.00-$9,100.00 1 week ago New Jersey, United States $57,400.00-$91,840.00 1 week ago Freehold, NJ $54,187.50-$70,125.00 4 days ago Field Service Technician, Night Shift - Trenton, NJ
Field Service Technician/ Industrial Mechanic
New Jersey, United States $60,800.00-$70,200.00 7 hours ago Lakewood, NJ $54,187.50-$70,125.00 3 weeks ago New Jersey, United States $60,800.00-$70,200.00 4 days ago New Jersey, United States $51,100.00-$81,760.00 4 days ago Field Service Technician – Commercial Pools
Field Service Technician (Philadelphia, PA)
Field Service Technician – Commercial Pools
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr