Allied Universal
Security Senior Service Technician
Join to apply for the
Security Senior Service Technician
role at
Allied Universal .
Company Overview:
Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology—video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.
Overview:
Build a meaningful career while protecting what matters most through innovative security technology.
What to Expect as a Commercial Security Senior Service Technician:
The Senior Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP‑based video systems. Responsibilities include:
Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP‑based video security systems, including but not limited to:
(Electrified and non‑electrified locks, card readers, ancillary door devices, IP and analog cameras, head‑end video recording devices, wired and wireless systems, and intercom systems)
Troubleshoot system installations to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with applicable building codes.
Apply all necessary documentation for tracking of service‑related issues.
Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment, and CCTV testing devices.
Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for low‑voltage applications.
Establish and maintain effective working relationships with both internal and external customers.
Provide phone and online remote diagnostic support.
Drive to commercial client sites, with a company‑issued vehicle to perform service.
Perform other duties as assigned by leadership.
What Knowledge And Skills Are Required:
High School Degree, Vocational School or equivalent required.
5+ years of field experience.
Experience with one or more of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh, or ONSSI.
Possession of state‑specific licensing (e.g., Class D or Alarm Installer) or ability to hold a license once hired.
Understanding of Windows operating systems and overall IT network topology.
Highly proactive and skilled individual, consistently maintaining performance in line with Allied Universal Technology Services core values.
Ability to meet deadlines and work in a fast‑paced environment with minimal direction.
Good communication skills for effective interaction with internal and external customers.
Available for scheduled “on‑call” duties to respond to emergency service calls.
Strong troubleshooting skills, mechanical and electronic aptitude.
Capable of lifting up to 50 lbs and working on ladder heights of up to 16 ft.
Can work independently or as part of a team.
Good verbal and written communication skills.
Benefits:
Medical, dental, vision, basic life, AD&D, and disability insurance.
Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
Eight paid holidays annually, five sick days, and four personal days.
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Requisition ID:
2025-1450808
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Information Technology
Industries:
Professional Services
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.
#J-18808-Ljbffr
Security Senior Service Technician
role at
Allied Universal .
Company Overview:
Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology—video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.
Overview:
Build a meaningful career while protecting what matters most through innovative security technology.
What to Expect as a Commercial Security Senior Service Technician:
The Senior Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP‑based video systems. Responsibilities include:
Travel to commercial client sites to service, repair, troubleshoot, and detect access control equipment and IP‑based video security systems, including but not limited to:
(Electrified and non‑electrified locks, card readers, ancillary door devices, IP and analog cameras, head‑end video recording devices, wired and wireless systems, and intercom systems)
Troubleshoot system installations to identify issues and apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with applicable building codes.
Apply all necessary documentation for tracking of service‑related issues.
Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment, and CCTV testing devices.
Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for low‑voltage applications.
Establish and maintain effective working relationships with both internal and external customers.
Provide phone and online remote diagnostic support.
Drive to commercial client sites, with a company‑issued vehicle to perform service.
Perform other duties as assigned by leadership.
What Knowledge And Skills Are Required:
High School Degree, Vocational School or equivalent required.
5+ years of field experience.
Experience with one or more of the following is preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh, or ONSSI.
Possession of state‑specific licensing (e.g., Class D or Alarm Installer) or ability to hold a license once hired.
Understanding of Windows operating systems and overall IT network topology.
Highly proactive and skilled individual, consistently maintaining performance in line with Allied Universal Technology Services core values.
Ability to meet deadlines and work in a fast‑paced environment with minimal direction.
Good communication skills for effective interaction with internal and external customers.
Available for scheduled “on‑call” duties to respond to emergency service calls.
Strong troubleshooting skills, mechanical and electronic aptitude.
Capable of lifting up to 50 lbs and working on ladder heights of up to 16 ft.
Can work independently or as part of a team.
Good verbal and written communication skills.
Benefits:
Medical, dental, vision, basic life, AD&D, and disability insurance.
Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
Eight paid holidays annually, five sick days, and four personal days.
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Requisition ID:
2025-1450808
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Information Technology
Industries:
Professional Services
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.
#J-18808-Ljbffr