Pacific Office Automation
Associate Production Print Specialist
Pacific Office Automation, Phoenix, Arizona, United States, 85003
Pacific Office Automation
is one of the largest independently‑owned document imaging and technology dealers in the nation. Since 1976, the company has grown to over thirty branches located in ten western states (OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX). With more than 40 years of success in office equipment and technology sales/service, Pacific Office Automation has forged great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.
As an employee, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. The company is committed to being a long‑term employer, providing training and certification to keep up with the fast‑changing technology of office machines, devices, and software. All voices can and should be heard, regardless of seniority or tenure.
Position Pacific Office Automation is seeking an Associate Production Print Specialist at the Phoenix, AZ office.
Essential Job Duties
Work with POA Production Print Specialists and salespeople to drive and maintain Production Print activity.
Maintain customer satisfaction by providing specific technical sales support and training as needed.
Prepare workflow solutions for demonstration.
Maintain constant contact with current Production Print accounts and Specialists.
Be proficient and able to discuss variable print data, workflow solutions, software, and network applications.
Be competent and able to demonstrate, install, and troubleshoot equipment RIPs.
Participate in daily pre‑sales activities with Production Print Specialists.
Prepare customers for demonstrations of Production Print products, services, and product training.
Assist in configuration preparation with Production Print Specialists.
Develop an implementation and training guide for each Production Print installation.
Perform all Production Print installations and training within the specified territory.
Work closely with the Technical Service team to gather information and escalates technical issues found in the field while training.
Qualifications
Strong phone and verbal communication skills along with active listening.
Proven ability to multi‑task and work under fast‑paced environments while maintaining accuracy.
Experience delivering product training and sales support to drive print production sales.
Ability to calmly handle stressful situations.
Experience as a subject‑matter resource for sales teams in addressing product questions, customer objectives, proposals, and utilization of tactical actions.
High attention to detail and strong organizational skills.
Computer and customer service skills.
Strong written and verbal communication skills.
Proficiency with Microsoft Word and Excel.
Previous experience in production print support roles or 1‑3 years of experience in pre‑press or key operator in a print shop/commercial printer (preferred).
Experience with Fiery Print Controllers and software applications (preferred).
Experience with Ricoh/Canon/Konica Minolta/Xerox digital presses helpful.
Experience in wide‑format printing helpful.
Bi‑lingual is a plus.
Benefits
Medical/Dental/Vision/Life insurance plans.
FSA/HSA programs.
401(k) with aggressive company match.
PTO, vacation, and sick leave.
Monthly car allowance.
Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. The company celebrates employee differences because diversity makes the organization stronger.
Referrals increase your chances of interviewing at Pacific Office Automation by 2x.
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is one of the largest independently‑owned document imaging and technology dealers in the nation. Since 1976, the company has grown to over thirty branches located in ten western states (OR, WA, CA, AZ, NM, NV, UT, ID, CO, & TX). With more than 40 years of success in office equipment and technology sales/service, Pacific Office Automation has forged great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, and Lexmark.
As an employee, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. The company is committed to being a long‑term employer, providing training and certification to keep up with the fast‑changing technology of office machines, devices, and software. All voices can and should be heard, regardless of seniority or tenure.
Position Pacific Office Automation is seeking an Associate Production Print Specialist at the Phoenix, AZ office.
Essential Job Duties
Work with POA Production Print Specialists and salespeople to drive and maintain Production Print activity.
Maintain customer satisfaction by providing specific technical sales support and training as needed.
Prepare workflow solutions for demonstration.
Maintain constant contact with current Production Print accounts and Specialists.
Be proficient and able to discuss variable print data, workflow solutions, software, and network applications.
Be competent and able to demonstrate, install, and troubleshoot equipment RIPs.
Participate in daily pre‑sales activities with Production Print Specialists.
Prepare customers for demonstrations of Production Print products, services, and product training.
Assist in configuration preparation with Production Print Specialists.
Develop an implementation and training guide for each Production Print installation.
Perform all Production Print installations and training within the specified territory.
Work closely with the Technical Service team to gather information and escalates technical issues found in the field while training.
Qualifications
Strong phone and verbal communication skills along with active listening.
Proven ability to multi‑task and work under fast‑paced environments while maintaining accuracy.
Experience delivering product training and sales support to drive print production sales.
Ability to calmly handle stressful situations.
Experience as a subject‑matter resource for sales teams in addressing product questions, customer objectives, proposals, and utilization of tactical actions.
High attention to detail and strong organizational skills.
Computer and customer service skills.
Strong written and verbal communication skills.
Proficiency with Microsoft Word and Excel.
Previous experience in production print support roles or 1‑3 years of experience in pre‑press or key operator in a print shop/commercial printer (preferred).
Experience with Fiery Print Controllers and software applications (preferred).
Experience with Ricoh/Canon/Konica Minolta/Xerox digital presses helpful.
Experience in wide‑format printing helpful.
Bi‑lingual is a plus.
Benefits
Medical/Dental/Vision/Life insurance plans.
FSA/HSA programs.
401(k) with aggressive company match.
PTO, vacation, and sick leave.
Monthly car allowance.
Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. The company celebrates employee differences because diversity makes the organization stronger.
Referrals increase your chances of interviewing at Pacific Office Automation by 2x.
#J-18808-Ljbffr