Bayer
Field Service Representative - Des Moines, IA
At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for all Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. The primary purpose of the position is to provide direct on-site emergency service, preventive maintenance and installation support to end user customers while ensuring the highest levels of customer satisfaction. Responsibilities: Perform preventive maintenance, repairs, and installations at end user customer sites using approved Bayer documentation; Schedule and organize own work activities, ensure efficient operations; Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits; Responsible for proper return of all defective inventory for replenishment; Price service calls, offering discounts or converting to full contracts when needed; Generate service revenue of up to $500K in given work group; Prepare and develop sales quotes and follows through to close the sale. Requirements: Associate’s Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelor’s Degree in relevant discipline; Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 2 years of applicable experience can be considered in lieu of degree; Technical trade skills in areas such as, soldering, electrical installation & troubleshooting; Prior experience in a customer facing role; Demonstrated ability to work in a fast paced self-directed environment; Good verbal and written competencies; along with flexibility and good judgment; What We Offer: Employees can expect to be paid a salary between $56,296.00 to $84,444.00. Additional compensation may include a bonus or commission. Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. Bayer is an Equal Opportunity Employer/Disabled/Veterans and is committed to providing access and reasonable accommodations in its application process for individuals with disabilities.
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At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for all Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. The primary purpose of the position is to provide direct on-site emergency service, preventive maintenance and installation support to end user customers while ensuring the highest levels of customer satisfaction. Responsibilities: Perform preventive maintenance, repairs, and installations at end user customer sites using approved Bayer documentation; Schedule and organize own work activities, ensure efficient operations; Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits; Responsible for proper return of all defective inventory for replenishment; Price service calls, offering discounts or converting to full contracts when needed; Generate service revenue of up to $500K in given work group; Prepare and develop sales quotes and follows through to close the sale. Requirements: Associate’s Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelor’s Degree in relevant discipline; Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 2 years of applicable experience can be considered in lieu of degree; Technical trade skills in areas such as, soldering, electrical installation & troubleshooting; Prior experience in a customer facing role; Demonstrated ability to work in a fast paced self-directed environment; Good verbal and written competencies; along with flexibility and good judgment; What We Offer: Employees can expect to be paid a salary between $56,296.00 to $84,444.00. Additional compensation may include a bonus or commission. Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. Bayer is an Equal Opportunity Employer/Disabled/Veterans and is committed to providing access and reasonable accommodations in its application process for individuals with disabilities.
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