Wagner Equipment Co.
Field Service Technician – Surface Mining Equipment
Wagner Equipment Co., Grand Junction, Colorado, United States, 81503
Location: American Gypsum Mine Site
Pay Range: $36.50 – $50.60/hour (Based on experience and education)
Sign-On Bonus: $3,000
Referral Bonus Opportunities Available (Details provided during interview)
Schedule: Monday–Friday, 6:00 AM – 5:00 PM (Hours may vary depending on customer needs; overtime as needed)
Join the Industry Leader in Heavy Equipment Support and Service
Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico, and far west Texas, is seeking a highly skilled Mining Field Service Technician to support operations at the American Gypsum Mine Site. This is a full-time field position requiring advanced troubleshooting, diagnostics, and repair of CAT equipment in a demanding mining environment.
As part of our Field Service team, you will work independently, travel as needed, and serve as a trusted technical resource to our mining partner—all while upholding Wagner’s high standards for safety, service, and customer satisfaction.
Key Responsibilities:
Independently diagnose, troubleshoot, and repair Caterpillar equipment at the mine site
Read and interpret electrical and hydraulic schematics to ensure accurate repairs
Use Caterpillar software systems (ET, SIS, STW) to complete diagnostics and service documentation
Communicate effectively with customers and internal teams regarding repair status, recommendations, and warranty determinations
Maintain accurate, legible service reports and daily truck and crane inspection logs
Ensure proper safety practices and compliance with MSHA and OSHA regulations
Maintain all tooling and equipment in a safe and operational condition
Safely operate and drive service truck (Class A CDL required)
Support and mentor junior technicians as needed
Work schedule is Monday–Friday, 6:00 AM – 5:00 PM; hours may vary depending on customer needs. Overtime is expected and may be frequent.
Travel up to 75% may be required based on job needs
Minimum Qualifications: High School Diploma or GED
5+ years of experience working on heavy equipment (Caterpillar preferred)
3+ years of experience performing diagnostics and repairs on highway trucks
3+ years of experience working on mining equipment such as mills, and crushing and screening systems
Valid Class A Commercial Driver’s License (CDL) – Required
MSHA Certification (or ability to obtain prior to hire)
Completion of CAT-specific courses or equivalent technical training
Proficient with diagnostic software tools: CAT ET, SIS Web, and STW
3+ years of customer service experience
Basic proficiency with Microsoft Outlook and DBS
Must be a resident of the Gypsum area or willing to relocate
Core Competencies: Strong knowledge of CAT equipment, diagnostics, and repair procedures
Ability to work independently with minimal supervision in a field environment
Excellent problem-solving and organizational skills
Clear and professional communication skills, both written and verbal
High regard for safety and quality standards
Comprehensive Benefits Package: PTO: Up to 96 hours in the first year + 8 paid holidays
Medical, Dental, and Vision Insurance
Life and AD&D Insurance
401K with company match up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU Credit Union Access
Additional Options: Supplemental Life, Aflac, ID WatchDog, and wireless phone discounts
Physical and Environmental Requirements: Frequent walking, standing, lifting (up to 100 lbs.), climbing, and heavy equipment operation
Work may be performed in noisy, outdoor, and rugged conditions typical of a mine site
Pre-Employment Requirements: All job offers are contingent upon successful completion of: Background check
Drug/alcohol screening
Fit-for-duty evaluation
Valid CDL and DOT medical card verification
Wagner Equipment Co. is an Equal Opportunity and Affirmative Action Employer. We are committed to a diverse workforce and fostering a respectful, inclusive environment. #WTECH Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the
Know Your Rights
notice from the Department of Labor.
#J-18808-Ljbffr
Read and interpret electrical and hydraulic schematics to ensure accurate repairs
Use Caterpillar software systems (ET, SIS, STW) to complete diagnostics and service documentation
Communicate effectively with customers and internal teams regarding repair status, recommendations, and warranty determinations
Maintain accurate, legible service reports and daily truck and crane inspection logs
Ensure proper safety practices and compliance with MSHA and OSHA regulations
Maintain all tooling and equipment in a safe and operational condition
Safely operate and drive service truck (Class A CDL required)
Support and mentor junior technicians as needed
Work schedule is Monday–Friday, 6:00 AM – 5:00 PM; hours may vary depending on customer needs. Overtime is expected and may be frequent.
Travel up to 75% may be required based on job needs
Minimum Qualifications: High School Diploma or GED
5+ years of experience working on heavy equipment (Caterpillar preferred)
3+ years of experience performing diagnostics and repairs on highway trucks
3+ years of experience working on mining equipment such as mills, and crushing and screening systems
Valid Class A Commercial Driver’s License (CDL) – Required
MSHA Certification (or ability to obtain prior to hire)
Completion of CAT-specific courses or equivalent technical training
Proficient with diagnostic software tools: CAT ET, SIS Web, and STW
3+ years of customer service experience
Basic proficiency with Microsoft Outlook and DBS
Must be a resident of the Gypsum area or willing to relocate
Core Competencies: Strong knowledge of CAT equipment, diagnostics, and repair procedures
Ability to work independently with minimal supervision in a field environment
Excellent problem-solving and organizational skills
Clear and professional communication skills, both written and verbal
High regard for safety and quality standards
Comprehensive Benefits Package: PTO: Up to 96 hours in the first year + 8 paid holidays
Medical, Dental, and Vision Insurance
Life and AD&D Insurance
401K with company match up to 7%
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU Credit Union Access
Additional Options: Supplemental Life, Aflac, ID WatchDog, and wireless phone discounts
Physical and Environmental Requirements: Frequent walking, standing, lifting (up to 100 lbs.), climbing, and heavy equipment operation
Work may be performed in noisy, outdoor, and rugged conditions typical of a mine site
Pre-Employment Requirements: All job offers are contingent upon successful completion of: Background check
Drug/alcohol screening
Fit-for-duty evaluation
Valid CDL and DOT medical card verification
Wagner Equipment Co. is an Equal Opportunity and Affirmative Action Employer. We are committed to a diverse workforce and fostering a respectful, inclusive environment. #WTECH Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the
Know Your Rights
notice from the Department of Labor.
#J-18808-Ljbffr