MarineMax
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Service Technician Apprentice
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MarineMax OVERVIEW:
The Technician Apprentice is responsible for a variety of entry level duties, including detailing, yard work, rigging, and gaining general knowledge of the sales, service and parts departments. KEY TASKS: Detailing: gain familiarity with products and the nuances involved in boat detailing, including exterior, interior, buff and wax, and safety guidelines. Yard Team: understand functions of yard personnel, including equipment and machinery operation, proper boat movement and storing procedures, and yard safety. Rigging: gain exposure to new product assembly procedures, boat builders rigging requirements, and MarineMax rigging SSO’s. Service: perform light-duty tasks such as changing oil filters, general service and warranty repairs, and assist as needed with other repairs as directed by technician, advisor or service management. Service Advisor: gain knowledge of customer service, work order management, time card entry, documentation, and working knowledge of service scheduler and SSO. Parts Department: exposure to all aspects of departmental operations including over-the-counter and work order sales processes, parts ordering and inventory maintenance. Sales: gain a general overview of processes associated with the sales and delivery of new boats. Interface daily with lead technician and riggers to ensure proper acclimation to the role. Set up and participate in boat shows and other off-site promotional events. Maintain a professional and clean personal appearance and workspace for customer viewing. Other duties as assigned. KEY RESULT AREAS: Internal/external customer satisfaction (FANS). Timely and accurate completion of work. Maintain prescribed production and accuracy standards. Successful completion of fork truck training. MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Seniority level:
Internship Employment type:
Full-time Job function:
Information Technology Industries:
Retail
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Service Technician Apprentice
role at
MarineMax OVERVIEW:
The Technician Apprentice is responsible for a variety of entry level duties, including detailing, yard work, rigging, and gaining general knowledge of the sales, service and parts departments. KEY TASKS: Detailing: gain familiarity with products and the nuances involved in boat detailing, including exterior, interior, buff and wax, and safety guidelines. Yard Team: understand functions of yard personnel, including equipment and machinery operation, proper boat movement and storing procedures, and yard safety. Rigging: gain exposure to new product assembly procedures, boat builders rigging requirements, and MarineMax rigging SSO’s. Service: perform light-duty tasks such as changing oil filters, general service and warranty repairs, and assist as needed with other repairs as directed by technician, advisor or service management. Service Advisor: gain knowledge of customer service, work order management, time card entry, documentation, and working knowledge of service scheduler and SSO. Parts Department: exposure to all aspects of departmental operations including over-the-counter and work order sales processes, parts ordering and inventory maintenance. Sales: gain a general overview of processes associated with the sales and delivery of new boats. Interface daily with lead technician and riggers to ensure proper acclimation to the role. Set up and participate in boat shows and other off-site promotional events. Maintain a professional and clean personal appearance and workspace for customer viewing. Other duties as assigned. KEY RESULT AREAS: Internal/external customer satisfaction (FANS). Timely and accurate completion of work. Maintain prescribed production and accuracy standards. Successful completion of fork truck training. MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Seniority level:
Internship Employment type:
Full-time Job function:
Information Technology Industries:
Retail
#J-18808-Ljbffr