Quaker Houghton
Position Summary
Performs on‑site technical and administrative duties within a manufacturing environment at Quaker Houghton’s customer account under the direction of senior staff or management.
Job Accountabilities
Has working knowledge of customer products and processes and seeks opportunities for improving the customer’s processes and their application of Quaker Houghton products. Knows how and when products and services are used and interacts with customer’s production and technical personnel and suppliers.
Performs on‑site technical and administrative duties in a manufacturing environment. Orders and records inventory of chemical products.
Acquires, records and analyzes process and usage data, recognizes and explains the quantifiable benefits of a service or product performance, reports and interprets all results and usage on a daily basis, generates reports, completes corrective action following proper guidelines, and assists site staff with project management.
Properly maintains tools and utility equipment such as pumps, sump suckers, coolant dispensers, etc., in a safe and efficient manner.
Inspects and performs routine maintenance on all equipment and fluid systems, including product additions, filter changes, emptying gons, sump cleaning, etc., with no guidance from site staff.
Leads and conducts meetings, anticipates customer requests and needs, and delivers concise next steps after reviewing value proposition and best practices.
Implements and follows safety protocols, performs pre‑task plans and all pre‑operation inspections.
Might be required to collect, analyze, test, interpret and record machine samples, recommend and complete corrective actions with no direction from site staff.
Might perform and interpret bio‑stick dip tests of all sumps and central systems, with little to no guidance; recommends and completes corrective actions with no direction from site staff.
Might inspect, monitor and maintain coolant filters, washers, paint systems, air‑handling systems, etc., for sump changes and cleaning as required to keep fluids within proper limits, completing corrective actions following proper guidelines.
Might add chemicals—coolants, greases, oils, lubricants, cleaners and biocides—to fluid systems.
May implement support reports regarding project and process information or improvements; may require working flexible hours.
Work Environment Work in an office environment and in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud. Ensure a safety mindset throughout designated area of responsibility and maintain the highest EHS standards while at customer’s site.
Education, Experience, Skills & Competencies Education Bachelor’s degree in science, engineering or equivalent experience. Knowledge of chemistry or science.
Experience One to two years related experience in manufacturing, with at least one year in chemical management services or metalworking processes.
Skills and Competencies Excellent written and verbal communication skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to lead and facilitate effective meetings. Demonstrate basic mathematical skills. Precise and accurate in dealing with figures and details. Ability to calculate figures and amounts such as percentages, fractions, conversions and proportions. Ability to analyze, evaluate and produce data such as charts and graphs. Understand various business performance indicators such as P&L statements, Net Present Value and ROI. Organized and able to organize people and systems to obtain desired results. Able to manage multiple demands, establish priorities and respond to unanticipated situations. Should also be decisive, persuasive, assertive and able to see the big picture. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Must have an extensive working knowledge of Internet software, e‑mail, word processing, spreadsheets, presentation software and project tracking. Must have working knowledge of ERP software (order processing, warehousing) and database software.
Seniority Level Entry level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Chemical Manufacturing
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Job Accountabilities
Has working knowledge of customer products and processes and seeks opportunities for improving the customer’s processes and their application of Quaker Houghton products. Knows how and when products and services are used and interacts with customer’s production and technical personnel and suppliers.
Performs on‑site technical and administrative duties in a manufacturing environment. Orders and records inventory of chemical products.
Acquires, records and analyzes process and usage data, recognizes and explains the quantifiable benefits of a service or product performance, reports and interprets all results and usage on a daily basis, generates reports, completes corrective action following proper guidelines, and assists site staff with project management.
Properly maintains tools and utility equipment such as pumps, sump suckers, coolant dispensers, etc., in a safe and efficient manner.
Inspects and performs routine maintenance on all equipment and fluid systems, including product additions, filter changes, emptying gons, sump cleaning, etc., with no guidance from site staff.
Leads and conducts meetings, anticipates customer requests and needs, and delivers concise next steps after reviewing value proposition and best practices.
Implements and follows safety protocols, performs pre‑task plans and all pre‑operation inspections.
Might be required to collect, analyze, test, interpret and record machine samples, recommend and complete corrective actions with no direction from site staff.
Might perform and interpret bio‑stick dip tests of all sumps and central systems, with little to no guidance; recommends and completes corrective actions with no direction from site staff.
Might inspect, monitor and maintain coolant filters, washers, paint systems, air‑handling systems, etc., for sump changes and cleaning as required to keep fluids within proper limits, completing corrective actions following proper guidelines.
Might add chemicals—coolants, greases, oils, lubricants, cleaners and biocides—to fluid systems.
May implement support reports regarding project and process information or improvements; may require working flexible hours.
Work Environment Work in an office environment and in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud. Ensure a safety mindset throughout designated area of responsibility and maintain the highest EHS standards while at customer’s site.
Education, Experience, Skills & Competencies Education Bachelor’s degree in science, engineering or equivalent experience. Knowledge of chemistry or science.
Experience One to two years related experience in manufacturing, with at least one year in chemical management services or metalworking processes.
Skills and Competencies Excellent written and verbal communication skills. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to lead and facilitate effective meetings. Demonstrate basic mathematical skills. Precise and accurate in dealing with figures and details. Ability to calculate figures and amounts such as percentages, fractions, conversions and proportions. Ability to analyze, evaluate and produce data such as charts and graphs. Understand various business performance indicators such as P&L statements, Net Present Value and ROI. Organized and able to organize people and systems to obtain desired results. Able to manage multiple demands, establish priorities and respond to unanticipated situations. Should also be decisive, persuasive, assertive and able to see the big picture. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Must have an extensive working knowledge of Internet software, e‑mail, word processing, spreadsheets, presentation software and project tracking. Must have working knowledge of ERP software (order processing, warehousing) and database software.
Seniority Level Entry level
Employment Type Full‑time
Job Function Engineering and Information Technology
Industries Chemical Manufacturing
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