Acme Smoked Fish Corporation
Supervisor - Production (2nd Shift)
Acme Smoked Fish Corporation, Wilmington, North Carolina, United States, 28412
Acme, 360 Acme Way, Wilmington, North Carolina, United States of America
Job Description
Posted Monday, September 15, 2025 at 4:00 AM The Production Supervisor is responsible for overseeing daily manufacturing operations to ensure safety, quality, and productivity standards are consistently achieved. This role leads and develops a team of production associates and line leads, fostering engagement, accountability, and strict adherence to HACCP, GMP, FDA, and BRC requirements. This is a hands-on role, actively monitoring product quality, coordinating machinery maintenance needs, and implementing solutions that drive operational excellence, efficiency, and team development. The 2nd shift hours are ~2:40pm - ~10:50pm What You Will Do At Acme: Ensure accurate daily reporting in SAP, ERP, and WMS to track performance, yields, and production metrics. Facilitate daily huddles and regular team meetings to align on safety (OSHA), quality, food safety, and production goals. Communicate daily and weekly plans, goals, procedural changes, and expectations with line leads and associates. Ensure compliance with HACCP, GMP, FDA, BRC, and company-specific food safety and quality requirements. Maintain proper staffing levels to meet production schedules while maximizing efficiency. Monitor and verify product quality standards, addressing issues promptly to ensure customer satisfaction. Oversee equipment functionality, report errors, and coordinate timely maintenance solutions. Optimize resources to improve OEE, reduce waste, and minimize downtime. Apply and enforce strict food safety protocols, including sanitation, hygiene, PPE, and equipment cleaning. Lead, coach, and engage production associates through feedback, recognition, and corrective action when needed. Foster a positive, respectful, and collaborative work environment that encourages teamwork and accountability. Drive continuous improvement initiatives using Lean principles to enhance processes and streamline workflows. Supervisory Responsibilities:
Actively participate in hiring, onboarding, and training production associates in alignment with company policies, procedures, and culture, while fostering strong employee engagement and commitment to customer service. Provide continuous coaching, team building, and performance feedback, including written reviews for line leads and associates. Partner with the Production Manager/GM and People Team to support hiring decisions and workforce planning. Conduct performance assessments for temporary labor during evaluation periods. Address and resolve workplace conflicts promptly and fairly, applying coaching and problem-solving techniques to sustain a positive, productive environment. Your Education & Experience:
BA / B.S. Food Science, Business or related field is preferred. 3+ years of experience in food manufacturing, storage, or handling industry. 1+ years’ experience directing and coordinating the activities of food production personnel. Experience working within an HACCP, GMP, FDS, BRC regulated facility preferred. Experience in data entry and production software systems (e.g. M3, CAT2, or similar ERP/QC platforms). Strong understanding of production workflows, food safety protocols, and quality controls systems. Experience leading or supporting lean/continuous improvement initiatives preferred. Your Skills & Abilities:
Proven experience driving change through process improvements and implementation. Strong ability to coach, develop, and engage team members while encouraging input and ideas for positive change. Comfortable working in cold temperature environments. Flexibility to work an unusual schedule, including Sundays and early mornings, as needed. Demonstrated ability to collaborate effectively with cross-functional teams. Proactive, accountable, and driven with a positive “can-do” attitude. Strong problem-solving skills with experience in root cause analysis and sound decision-making. Excellent communication, interpersonal, and active listening skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) or equivalent tools for reporting and scheduling. Solid understanding of food safety requirements, with the ability to review and verify HACCP, GMP, and quality control documentation for accuracy. Physical Requirements:
Prolonged periods of standing Must be able to lift up to 50 pounds at times. While performing the duties of this job, the employee is frequently exposed to moderate level of noise due to the impact of frozen fish on metal transfer chute and forklift usage; earplugs are required. Exposure to a cold working environment; temperatures between 38-45 degrees Fahrenheit. Frequent contact with frozen products and exposure in freezers with below zero temperatures; protective personal equipment provided. Health & Safety Requirements:
Observe and follow all safety rules. Wear required PPE. Follow mandated OSHA regulations. Report all incidents including near misses immediately. What\'s In It For You:
Competitive compensation including annual discretionary bonus. Opportunity to choose the medical plan that works best for your family. Flexible spending accounts (Medical + Dependent Care). Health Savings Account option with quarterly employer contributions. 401(k). Vision Insurance. Company Sponsored Group Term Life. Voluntary Life Insurance options for you and your dependents. Paid time off including company and floating holidays. Tuition Reimbursement. CASH employee referral program. Our Acme Legacy & Culture:
Acme Smoked Fish is a seafood processor, purveyor, distributor and more, built on a foundation of quality, innovation, long lasting relationships, passion, and positive stewardship to our seafood communities. As the largest specialty smoked seafood company in the United States, we stand committed to providing the very best smoked seafood delicacies to our customers, near and far, and take great pride in being at the forefront of the seafood sustainability movement. Our authenticity has transcended from generation to generation and we pursue excellence in everything we produce and everyone we employ. We stand committed to ourValues and our culture, providing us the opportunity to serve our friends and neighbors. Acme manufactures and distributes its products in the U.S. under four core brands (Acme, Blue Hill Bay, Ruby Bay, and Spence) and private labels through leading retail and food service institutions. The company operates manufacturing sites in New York, North Carolina, Florida, Massachusetts, South America and Europe. Ethics Statement:
Acme Smoked Fish Corporation is committed to creating a diverse and inclusive workplace that fosters respect, collaboration, and innovation. We value the contributions of every employee and expect them to uphold the highest standards of ethical conduct and professional integrity. We are an equal opportunity employer. We do not tolerate or practice any form of discrimination, harassment, or misconduct based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other protected characteristic. We comply with all applicable laws and regulations regarding labor rights, human rights, environmental protection, and data privacy. Acme, 360 Acme Way, Wilmington, North Carolina, United States of America
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Posted Monday, September 15, 2025 at 4:00 AM The Production Supervisor is responsible for overseeing daily manufacturing operations to ensure safety, quality, and productivity standards are consistently achieved. This role leads and develops a team of production associates and line leads, fostering engagement, accountability, and strict adherence to HACCP, GMP, FDA, and BRC requirements. This is a hands-on role, actively monitoring product quality, coordinating machinery maintenance needs, and implementing solutions that drive operational excellence, efficiency, and team development. The 2nd shift hours are ~2:40pm - ~10:50pm What You Will Do At Acme: Ensure accurate daily reporting in SAP, ERP, and WMS to track performance, yields, and production metrics. Facilitate daily huddles and regular team meetings to align on safety (OSHA), quality, food safety, and production goals. Communicate daily and weekly plans, goals, procedural changes, and expectations with line leads and associates. Ensure compliance with HACCP, GMP, FDA, BRC, and company-specific food safety and quality requirements. Maintain proper staffing levels to meet production schedules while maximizing efficiency. Monitor and verify product quality standards, addressing issues promptly to ensure customer satisfaction. Oversee equipment functionality, report errors, and coordinate timely maintenance solutions. Optimize resources to improve OEE, reduce waste, and minimize downtime. Apply and enforce strict food safety protocols, including sanitation, hygiene, PPE, and equipment cleaning. Lead, coach, and engage production associates through feedback, recognition, and corrective action when needed. Foster a positive, respectful, and collaborative work environment that encourages teamwork and accountability. Drive continuous improvement initiatives using Lean principles to enhance processes and streamline workflows. Supervisory Responsibilities:
Actively participate in hiring, onboarding, and training production associates in alignment with company policies, procedures, and culture, while fostering strong employee engagement and commitment to customer service. Provide continuous coaching, team building, and performance feedback, including written reviews for line leads and associates. Partner with the Production Manager/GM and People Team to support hiring decisions and workforce planning. Conduct performance assessments for temporary labor during evaluation periods. Address and resolve workplace conflicts promptly and fairly, applying coaching and problem-solving techniques to sustain a positive, productive environment. Your Education & Experience:
BA / B.S. Food Science, Business or related field is preferred. 3+ years of experience in food manufacturing, storage, or handling industry. 1+ years’ experience directing and coordinating the activities of food production personnel. Experience working within an HACCP, GMP, FDS, BRC regulated facility preferred. Experience in data entry and production software systems (e.g. M3, CAT2, or similar ERP/QC platforms). Strong understanding of production workflows, food safety protocols, and quality controls systems. Experience leading or supporting lean/continuous improvement initiatives preferred. Your Skills & Abilities:
Proven experience driving change through process improvements and implementation. Strong ability to coach, develop, and engage team members while encouraging input and ideas for positive change. Comfortable working in cold temperature environments. Flexibility to work an unusual schedule, including Sundays and early mornings, as needed. Demonstrated ability to collaborate effectively with cross-functional teams. Proactive, accountable, and driven with a positive “can-do” attitude. Strong problem-solving skills with experience in root cause analysis and sound decision-making. Excellent communication, interpersonal, and active listening skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) or equivalent tools for reporting and scheduling. Solid understanding of food safety requirements, with the ability to review and verify HACCP, GMP, and quality control documentation for accuracy. Physical Requirements:
Prolonged periods of standing Must be able to lift up to 50 pounds at times. While performing the duties of this job, the employee is frequently exposed to moderate level of noise due to the impact of frozen fish on metal transfer chute and forklift usage; earplugs are required. Exposure to a cold working environment; temperatures between 38-45 degrees Fahrenheit. Frequent contact with frozen products and exposure in freezers with below zero temperatures; protective personal equipment provided. Health & Safety Requirements:
Observe and follow all safety rules. Wear required PPE. Follow mandated OSHA regulations. Report all incidents including near misses immediately. What\'s In It For You:
Competitive compensation including annual discretionary bonus. Opportunity to choose the medical plan that works best for your family. Flexible spending accounts (Medical + Dependent Care). Health Savings Account option with quarterly employer contributions. 401(k). Vision Insurance. Company Sponsored Group Term Life. Voluntary Life Insurance options for you and your dependents. Paid time off including company and floating holidays. Tuition Reimbursement. CASH employee referral program. Our Acme Legacy & Culture:
Acme Smoked Fish is a seafood processor, purveyor, distributor and more, built on a foundation of quality, innovation, long lasting relationships, passion, and positive stewardship to our seafood communities. As the largest specialty smoked seafood company in the United States, we stand committed to providing the very best smoked seafood delicacies to our customers, near and far, and take great pride in being at the forefront of the seafood sustainability movement. Our authenticity has transcended from generation to generation and we pursue excellence in everything we produce and everyone we employ. We stand committed to ourValues and our culture, providing us the opportunity to serve our friends and neighbors. Acme manufactures and distributes its products in the U.S. under four core brands (Acme, Blue Hill Bay, Ruby Bay, and Spence) and private labels through leading retail and food service institutions. The company operates manufacturing sites in New York, North Carolina, Florida, Massachusetts, South America and Europe. Ethics Statement:
Acme Smoked Fish Corporation is committed to creating a diverse and inclusive workplace that fosters respect, collaboration, and innovation. We value the contributions of every employee and expect them to uphold the highest standards of ethical conduct and professional integrity. We are an equal opportunity employer. We do not tolerate or practice any form of discrimination, harassment, or misconduct based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other protected characteristic. We comply with all applicable laws and regulations regarding labor rights, human rights, environmental protection, and data privacy. Acme, 360 Acme Way, Wilmington, North Carolina, United States of America
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