Restoration Project Manager

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. We are looking for someone that has a Water Mitigation/Construction Estimating Background in the Insurance industry with great customer service skills. This individual must be a self-starter, effective communicator and proficient with the latest in technology. An individual with Xactimate knowledge (Industry Related Estimating Software) is a must. Key Responsibilities Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software Negotiate customer and/or client approval of project scope and estimate Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors Review job site documentation to support the services provided and ensure proper client requirements and billing process Maintain written communication with customers, teammates, vendors, and insurance representatives Manage production expenses including equipment, vehicles, and other material assets Communicate with property owners and insurance adjusters Planning, Budgeting, and Team Execution Ensure job process and procedures are followed Additional Responsibilities: Manage the customer and client experience and overall customer satisfaction tracked with online reviews Provide priority response to potential customers Participate in recruiting, hiring, and training restoration teammates Position Requirements Valid driver’s license High school diploma/GED Experience in the Fire and Water Restoration Industry Ability to manage several projects at once Excellent leadership and communication skills Knowledgeable at estimating, job costing, and quality control IICRC certifications – WRT and ASD, Master designation a plus Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics) Ability to repetitively push/pull/lift/carry objects Ability to work with/around cleaning agents Ability to successfully complete a background check subject to applicable law Xactimate: 1-3 years is a plus Water Mitigation/Construction Estimating: 1-3 years is a plus Experience in TPA Program work a plus Compensation $20.00 - $30.00 per hour Each SERVPRO Franchise is Independently Owned and Operated. We are an equal opportunity employer.

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