Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital
Patient Service Representative-Multi Specialty Part Time Days
Northwestern Medicine Catherine Gratz Griffin Lake Forest Hospital, Grayslake, Illinois, United States, 60030
Patient Service Representative-Multi Specialty Part Time Days
1 week ago Be among the first 25 applicants
The salary range for this position is $18.64 - $25.16 (Hourly Rate). Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
Benefits:
$10,000 Tuition Reimbursement per year ($5,700 part‑time)
$10,000 Student Loan Repayment ($5,000 part‑time)
$1,000 Professional Development per year ($500 part‑time)
$250 Wellbeing Fund per year ($125 for part‑time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Description
This is a Part Time position at 24 hours per week for the Multi‑Specialty practice located at the Grayslake clinic. Schedule is Tuesday through Thursday, 8 hour shifts.
Responsibilities
Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
Completes check‑in/out functions as directed.
Confirms and updates patient identification and demographic/insurance information.
Completes patient registration as needed.
Obtains patient consents/authorizations.
Collects co‑payments, past‑due balances and point‑of‑service payments.
Posts payments, processes billing information and performs end‑of‑day cash drawer closing.
Keeps waiting area clean and comfortable.
Informs patients of any delays or changes in appointment status.
Schedules appointments as necessary.
For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments.
May perform other duties as assigned.
Qualifications Required:
High school diploma or GED equivalent.
Zero (0) to two (2) years experience in a customer service position.
Preferred:
Bachelor's degree.
Previous experience in a healthcare setting.
Working knowledge of medical terminology.
Bilingual.
Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Seniority level Not Applicable
Employment type Part‑time
Job function Health Care Provider
Industries Wellness and Fitness Services; Hospitals and Health Care
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The salary range for this position is $18.64 - $25.16 (Hourly Rate). Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
Benefits:
$10,000 Tuition Reimbursement per year ($5,700 part‑time)
$10,000 Student Loan Repayment ($5,000 part‑time)
$1,000 Professional Development per year ($500 part‑time)
$250 Wellbeing Fund per year ($125 for part‑time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Description
This is a Part Time position at 24 hours per week for the Multi‑Specialty practice located at the Grayslake clinic. Schedule is Tuesday through Thursday, 8 hour shifts.
Responsibilities
Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
Completes check‑in/out functions as directed.
Confirms and updates patient identification and demographic/insurance information.
Completes patient registration as needed.
Obtains patient consents/authorizations.
Collects co‑payments, past‑due balances and point‑of‑service payments.
Posts payments, processes billing information and performs end‑of‑day cash drawer closing.
Keeps waiting area clean and comfortable.
Informs patients of any delays or changes in appointment status.
Schedules appointments as necessary.
For PSRs in the Immediate Care Clinics (ICC), float to other ICCs/departments.
May perform other duties as assigned.
Qualifications Required:
High school diploma or GED equivalent.
Zero (0) to two (2) years experience in a customer service position.
Preferred:
Bachelor's degree.
Previous experience in a healthcare setting.
Working knowledge of medical terminology.
Bilingual.
Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Seniority level Not Applicable
Employment type Part‑time
Job function Health Care Provider
Industries Wellness and Fitness Services; Hospitals and Health Care
#J-18808-Ljbffr