NEPC, LLC
Manager, Investment Operations
Company:
NEPC, LLC
Location:
Flexible (Hybrid In‑Office [Boston, Chicago, Atlanta, Charlotte, Las Vegas, San Francisco] or Fully Remote available)
Level:
10+ years of related experience
Job Summary:
As a Manager on the OCIO Investment Operations Team, you will play a key role in managing and enhancing the operational infrastructure that supports the Outsourced Chief Investment Officer (OCIO) business. You will act as a primary contact for the operational oversight of OCIO client portfolios, overseeing trade execution and settlement, portfolio policy monitoring, cash management, valuation, and reconciliation. You will also support new client onboarding and serve as a liaison between clients, investment managers, and custodian banks, while collaborating closely with internal consulting teams, research teams, and the OCIO Committee. The ideal candidate will possess a deep understanding of investment operations, familiarity with OCIO business models, and a strong awareness of investment operational risk, consistently delivering accurate, timely results in a fast‑paced environment. This role also includes leading a small team, providing coaching, constructive feedback, and promoting professional development and high performance.
Key Responsibilities
Oversee the full trade lifecycle - including trade capture, settlement, and coordination with investment managers and custodians - ensuring accuracy, timeliness, and adherence to client cash and liquidity requirements.
Manage daily reconciliation and valuation processes across custodians, investment managers, and internal systems, promptly investigating and resolving breaks or discrepancies.
Collaborate with portfolio managers, relationship managers, custodians, and third‑party vendors to streamline operational workflows and resolve issues efficiently.
Mitigate operational risk and enhance efficiency by maintaining robust internal controls, implementing quality assurance routines, and driving continuous process improvements within the OCIO team.
Maintain a deep understanding of the team’s systems, infrastructure, and business processes to support operational excellence and effective oversight.
Support internal consulting teams by responding to client inquiries, audit requests, and documentation needs.
Serve as a key contributor to the firm’s annual SOC 1 audit, partnering closely with external auditors to provide required documentation and support testing procedures.
Job Qualifications
Bachelor’s degree in Finance, Accounting, Economics, or related field.
10+ years of experience in investment operations, middle office, or related financial services roles.
Experience working with custodian banks and investment managers.
Project management experience in operational settings.
Strong knowledge of investment instruments, trade settlement processes, and reconciliation practices.
Experience leading or managing teams with a focus on operational excellence.
Familiarity with client onboardings, KYC/AML processes, and vendor management.
Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.
Excellent communication and interpersonal skills with a collaborative mindset.
Strong problem‑solving abilities and a continuous improvement orientation.
Company Background NEPC, LLC is a full‑service investment consulting firm based in Boston, Massachusetts. Founded in 1986, we have approximately 375 employees and serve over 400 clients across government, institutional, family, and individual sectors. We specialize in asset allocation, performance measurement, policy formulation, investment manager research, and discretionary portfolio management. Our clients include defined benefit, defined contribution, endowments, foundations, trusts, public, corporate, Taft‑Hartley, health & welfare, high net worth, insurance, and private plans.
Culture is important to us; our values include putting clients first, doing the right thing, bringing your whole self to work, building trust, embracing change, and adopting a “we before me” approach. We advance diversity and inclusion, promote from within, and offer extensive professional growth opportunities. Our working environment is supportive, team‑oriented, and offers a competitive salary, bonuses (when applicable), and a comprehensive benefits program.
NEPC is an Affluent Action/Equal Opportunity Employer (October 2025).
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NEPC, LLC
Location:
Flexible (Hybrid In‑Office [Boston, Chicago, Atlanta, Charlotte, Las Vegas, San Francisco] or Fully Remote available)
Level:
10+ years of related experience
Job Summary:
As a Manager on the OCIO Investment Operations Team, you will play a key role in managing and enhancing the operational infrastructure that supports the Outsourced Chief Investment Officer (OCIO) business. You will act as a primary contact for the operational oversight of OCIO client portfolios, overseeing trade execution and settlement, portfolio policy monitoring, cash management, valuation, and reconciliation. You will also support new client onboarding and serve as a liaison between clients, investment managers, and custodian banks, while collaborating closely with internal consulting teams, research teams, and the OCIO Committee. The ideal candidate will possess a deep understanding of investment operations, familiarity with OCIO business models, and a strong awareness of investment operational risk, consistently delivering accurate, timely results in a fast‑paced environment. This role also includes leading a small team, providing coaching, constructive feedback, and promoting professional development and high performance.
Key Responsibilities
Oversee the full trade lifecycle - including trade capture, settlement, and coordination with investment managers and custodians - ensuring accuracy, timeliness, and adherence to client cash and liquidity requirements.
Manage daily reconciliation and valuation processes across custodians, investment managers, and internal systems, promptly investigating and resolving breaks or discrepancies.
Collaborate with portfolio managers, relationship managers, custodians, and third‑party vendors to streamline operational workflows and resolve issues efficiently.
Mitigate operational risk and enhance efficiency by maintaining robust internal controls, implementing quality assurance routines, and driving continuous process improvements within the OCIO team.
Maintain a deep understanding of the team’s systems, infrastructure, and business processes to support operational excellence and effective oversight.
Support internal consulting teams by responding to client inquiries, audit requests, and documentation needs.
Serve as a key contributor to the firm’s annual SOC 1 audit, partnering closely with external auditors to provide required documentation and support testing procedures.
Job Qualifications
Bachelor’s degree in Finance, Accounting, Economics, or related field.
10+ years of experience in investment operations, middle office, or related financial services roles.
Experience working with custodian banks and investment managers.
Project management experience in operational settings.
Strong knowledge of investment instruments, trade settlement processes, and reconciliation practices.
Experience leading or managing teams with a focus on operational excellence.
Familiarity with client onboardings, KYC/AML processes, and vendor management.
Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.
Excellent communication and interpersonal skills with a collaborative mindset.
Strong problem‑solving abilities and a continuous improvement orientation.
Company Background NEPC, LLC is a full‑service investment consulting firm based in Boston, Massachusetts. Founded in 1986, we have approximately 375 employees and serve over 400 clients across government, institutional, family, and individual sectors. We specialize in asset allocation, performance measurement, policy formulation, investment manager research, and discretionary portfolio management. Our clients include defined benefit, defined contribution, endowments, foundations, trusts, public, corporate, Taft‑Hartley, health & welfare, high net worth, insurance, and private plans.
Culture is important to us; our values include putting clients first, doing the right thing, bringing your whole self to work, building trust, embracing change, and adopting a “we before me” approach. We advance diversity and inclusion, promote from within, and offer extensive professional growth opportunities. Our working environment is supportive, team‑oriented, and offers a competitive salary, bonuses (when applicable), and a comprehensive benefits program.
NEPC is an Affluent Action/Equal Opportunity Employer (October 2025).
#J-18808-Ljbffr