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Entertainment Travel Associates

Front Desk Representative

Entertainment Travel Associates, Cleveland, Ohio, us, 44101

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Job Description

Position Overview The

Front Desk Representative

serves as the first point of contact for guests and visitors. This role is perfect for someone who is personable, organized, and eager to develop administrative and customer service skills.

Responsibilities

Direct guests to the appropriate departments or personnel

Manage appointment scheduling and maintain front desk records

Handle mail, deliveries, and office correspondence

Support administrative tasks and maintain a clean reception area

Qualifications

High school diploma or equivalent

Prior customer service experience is a plus, but not required

Excellent communication and interpersonal skills

Proficient with Microsoft Office and basic computer systems

Professional, dependable, and detail-oriented

Benefits

Competitive annual salary

($56,000–$60,000).

Opportunities for professional growth

and internal promotion.

Comprehensive training and skill development programs.

Supportive, team-oriented work environment.

Paid time off and performance-based incentives.

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