Samsung SDS Co.
Position Summary
Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.
As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.
The Sr. Customs Specialist supports Logistics Business Operations by ensuring that all assigned customs entry documents and related filings are processed accurately and in a timely manner in accordance with applicable regulatory compliance and company requirements.
Please visit www.samsungsds.com/en/logistics/logistics.html.
Responsibilities
Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF, general Customs Entry filing, e214, Drawback, etc.
Maintain and update customer/importers profiles
Determine and track duties and taxes payable; process payments on behalf of clients
Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions
Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests
Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues
Review and distribute documentation to ensure regulatory compliance of participating government agencies
Interact with Customs and other government agencies as needed
Adhere to regulatory compliance and procedures/productivity standards
Support other team members with accounts and workload on day-to-day operations
Assist with the creation of client SOPs
Other duties as requested
Requirements & Qualifications
8+ years of Logistics, Freight, International Transportation, and Customs related experience
High School Diploma or GED required; Bachelor Degree preferred
Current and active Customs Broker’s License strongly preferred
Ability to identify when escalation is needed to find a resolution on an existing problem
Ability to work in a fast paced environment
Ability to multi-task to ensure daily brokerage operations are successfully completed
Ability to create and maintain professional relationships with customers
Possess excellent written and verbal communications and analytical skills
Possess strong cross-functional teamwork, collaboration and interpersonal skills
Detail oriented
Knowledge of US Customs and other Government Agency Requirements
Proficient in Customs ABI Software (NetCHB, EZ-ABI, Cargowise) & ACE
Proficient in Microsoft Office: especially Excel, Word, PowerPoint, Outlook
Work Location:
3033 W. President George Bush Hwy, Suite 250, Plano, TX 75075 (Onsite)
Travel %:
Ability to travel up to 5% in U.S.
Benefits
Top-notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America will support your professional development and growth in your future career.
Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.
Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
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As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.
The Sr. Customs Specialist supports Logistics Business Operations by ensuring that all assigned customs entry documents and related filings are processed accurately and in a timely manner in accordance with applicable regulatory compliance and company requirements.
Please visit www.samsungsds.com/en/logistics/logistics.html.
Responsibilities
Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF, general Customs Entry filing, e214, Drawback, etc.
Maintain and update customer/importers profiles
Determine and track duties and taxes payable; process payments on behalf of clients
Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions
Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests
Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues
Review and distribute documentation to ensure regulatory compliance of participating government agencies
Interact with Customs and other government agencies as needed
Adhere to regulatory compliance and procedures/productivity standards
Support other team members with accounts and workload on day-to-day operations
Assist with the creation of client SOPs
Other duties as requested
Requirements & Qualifications
8+ years of Logistics, Freight, International Transportation, and Customs related experience
High School Diploma or GED required; Bachelor Degree preferred
Current and active Customs Broker’s License strongly preferred
Ability to identify when escalation is needed to find a resolution on an existing problem
Ability to work in a fast paced environment
Ability to multi-task to ensure daily brokerage operations are successfully completed
Ability to create and maintain professional relationships with customers
Possess excellent written and verbal communications and analytical skills
Possess strong cross-functional teamwork, collaboration and interpersonal skills
Detail oriented
Knowledge of US Customs and other Government Agency Requirements
Proficient in Customs ABI Software (NetCHB, EZ-ABI, Cargowise) & ACE
Proficient in Microsoft Office: especially Excel, Word, PowerPoint, Outlook
Work Location:
3033 W. President George Bush Hwy, Suite 250, Plano, TX 75075 (Onsite)
Travel %:
Ability to travel up to 5% in U.S.
Benefits
Top-notch medical, dental, vision and prescription coverage
Wellness program
Parental leave
401K match and savings plan
Flexible spending accounts
Life insurance
Paid Holidays
Paid Time off
Additional benefits
Samsung SDS America will support your professional development and growth in your future career.
Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location.
Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
#J-18808-Ljbffr