Signet Jewelers Limited
Customer Care Professional page is loaded## Customer Care Professionallocations:
00007 - Diamonds Direct Mount Pleasant, SCtime type:
Full timeposted on:
Posted Todayjob requisition id:
REQ\_76667We have many opportunities available on our other career site pages. Click to link to our careers page!At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!**Summary**
The Customer Care Professional at Diamonds Direct serves as the liaison from the customer to the bench jeweler and ensures customer satisfaction. They will be responsible for accepting all jewelry for repair, assist the sales team with customer orders while directly addressing any concerns, and facilitate the delivery of merchandise to customers to ensure their experience is unlike any other!
·
Investment in your career development·
Exposure to all other departments within our organization·
A family-oriented culture unlike any other ·
Ability to maintain composure in a high pressure, fast-paced environment·
Good listener and communicator·
Organized and good at multi-tasking·
Comfortable at handling phone calls and in person correspondence·
Professional and welcoming presentation·
Demonstrates attention to detail and has a sense of urgency·
A passion for the jewelry industry
**Requirements**
·
Previous customer service experience·
Experience in a luxury retail environment preferred·
***Must be able to work Saturdays***Don't forget, we have many opportunities available on our other career site pages. Click to link to our careers page!We are a rare company in that we exist for our customers. Extraordinary service is the result of anticipating each customer’s unique needs and providing the solution before the customer is even aware of it. Our road to success starts with great people who share a common vision: to create life-long relationships with everyone who walks through our doors. We create this exceptional customer experience by starting with a one-of-a-kind employment experience. We are a family made up of individuals with a like-minded approach to hard work and a diversified way of charging at barriers that stand in our way. When we add in that we are SERIOUS about having FUN, we feel that there is no better place to work! We hope that you will explore an opportunity with us and discover how rewarding it is to be a Rhino on our team! #J-18808-Ljbffr
00007 - Diamonds Direct Mount Pleasant, SCtime type:
Full timeposted on:
Posted Todayjob requisition id:
REQ\_76667We have many opportunities available on our other career site pages. Click to link to our careers page!At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!**Summary**
The Customer Care Professional at Diamonds Direct serves as the liaison from the customer to the bench jeweler and ensures customer satisfaction. They will be responsible for accepting all jewelry for repair, assist the sales team with customer orders while directly addressing any concerns, and facilitate the delivery of merchandise to customers to ensure their experience is unlike any other!
·
Investment in your career development·
Exposure to all other departments within our organization·
A family-oriented culture unlike any other ·
Ability to maintain composure in a high pressure, fast-paced environment·
Good listener and communicator·
Organized and good at multi-tasking·
Comfortable at handling phone calls and in person correspondence·
Professional and welcoming presentation·
Demonstrates attention to detail and has a sense of urgency·
A passion for the jewelry industry
**Requirements**
·
Previous customer service experience·
Experience in a luxury retail environment preferred·
***Must be able to work Saturdays***Don't forget, we have many opportunities available on our other career site pages. Click to link to our careers page!We are a rare company in that we exist for our customers. Extraordinary service is the result of anticipating each customer’s unique needs and providing the solution before the customer is even aware of it. Our road to success starts with great people who share a common vision: to create life-long relationships with everyone who walks through our doors. We create this exceptional customer experience by starting with a one-of-a-kind employment experience. We are a family made up of individuals with a like-minded approach to hard work and a diversified way of charging at barriers that stand in our way. When we add in that we are SERIOUS about having FUN, we feel that there is no better place to work! We hope that you will explore an opportunity with us and discover how rewarding it is to be a Rhino on our team! #J-18808-Ljbffr