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DRS IT Solutions Inc

Salesforce Technology Specialist

DRS IT Solutions Inc, Atlanta, Georgia, United States, 30383

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Talent Acquisition Specialist at DRS IT Solutions Inc Candidate must be a US Citizen. Candidate must be willing to work in our W2/1099 - No C2C/ Vendor referrals

A Senior

Salesforce Technology Specialist

is a highly technical and strategic role focused on managing and optimizing the Salesforce platform. The resource will be responsible for developing customization, automation, and user experience enhancements, while also collaborating with stakeholders to define requirements and ensure smooth system operations. The resource is responsible for the end‑to‑end implementation and administration of Salesforce, including user management, security, and integrations.

Key Responsibilities

Administering and maintaining the Salesforce platform, including internal/external user management, data management, and system security.

Customizing Salesforce to meet specific business needs, including creating custom objects, fields, validation rules, approval processes and flows.

Developing automated processes to streamline functionality flow and enhance efficiency.

Facilitating integration between Salesforce and other systems, and potentially contributing to development efforts using APEX/Visualforce/Platform vents/LWC.

Providing technical support, troubleshooting, and end‑user training.

Collaborating with stakeholders to define business requirements and design strategic improvements in Salesforce.

Keeping up-to-date on the latest Salesforce releases and best practices.

Creating and maintaining documentation for Salesforce processes and changes, and assisting with change management.

Administer and maintain Salesforce platform (Service Cloud, Experience Cloud, Knowledge, CMS), including user setup, profiles, roles, permission sets/groups, and security sharing settings.

Manage and improve custom objects, page layouts, flows, validation rules, reports, dashboards, and process automation.

Lead Salesforce system upgrades, data imports/exports, deduplication efforts, and system integrations.

Collaborate with business stakeholders to gather requirements, design solutions, and implement enhancements that drive business value.

Design end‑to‑end Salesforce architecture solutions across Service Cloud, Experience Cloud, Content Management and other platform products.

Maintain Lightning Web Components, Meta Data Types, Flows, Flow actions, Sites, apex triggers, classes, Aura components, API versions etc.

Provide technical leadership on Salesforce initiatives, including complex integrations, custom development, and third‑party solutions.

Develop and maintain architectural documentation, data models, and integration diagrams.

Translate business requirements into scalable, future‑proof Salesforce solutions by maintaining high level of security across the platform.

Evaluate and recommend tools and technologies from Salesforce AppExchange and external vendors.

Develop and maintain Salesforce development best practices including Apex, LWC/Aura components, SOQL, and DevOps pipelines.

Implement complex business logic, custom UI components and integrations with external services (using REST/SOAP APIs).

Lead deployment processes across sandboxes and production using CI/CD tools (e.g., Salesforce DX, Jenkins, Copado, Gearset).

Maintain version control and branching strategies based on the available salesforce environments.

Ensure test coverage, perform code reviews, and manage release cycles.

Collaborate with business stakeholders, product owners, developers, and administrators to drive architectural decisions and platform governance.

Lead code reviews and ensure adherence to security, scalability, and performance standards.

Provide guidance on Salesforce Center of Excellence (CoE) practices, including design standards, technical governance, and data stewardship.

Serve as the point of contact for Salesforce‑related support, troubleshooting, and escalations.

Maintain system documentation, training materials, and standard operating procedures.

Maintain a target billable utilization aligned to the role.

From time‑to‑time, the architect may be expected to partake in other pre‑sales activities such as discovery and technical deep‑dive sessions, Proof‑Of‑Concept (POC) development with prospects.

Candidate Qualifications

Extensive experience designing Salesforce applications, preferably for Government clients.

Experience in Salesforce CRM with Government Cloud, Service Cloud, Experience cloud meeting security, compliance and efficiency.

Deep knowledge of Salesforce architecture, integrations and best practices.

Proven ability to meet cybersecurity and non‑functional requirements.

Strong problem solving and communication skills.

References from similar projects in the last projects.

Salesforce certifications preferred.

Seniority level Mid‑Senior level

Employment type Contract

Job function Information Technology

Industries IT Services and IT Consulting, Government Administration, and Government Relations Services

Location Atlanta, GA

DRS IT Solutions, Inc 28175 Haggerty Road, Novi, MI 48377 (C) 248‑440‑7600 EXT -3

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