ALTEN Polska
CRM and Co‑Pilot Studio Developer
Location: Remote with occasional visits to Krakow
Overview We are seeking an innovative Dynamics 365 Developer with deep expertise in Copilot Studio and custom AI agents to revolutionize our customer and employee experiences. You’ll design, build, and deploy intelligent AI‑driven solutions within the Dynamics 365 ecosystem, leveraging cutting‑edge tools to automate processes, enhance productivity, and deliver transformative digital interactions.
Responsibilities
Build custom Dynamics 365 solutions (Sales/Services modules) using plugins, workflows, custom APIs, and Power Automate flows.
Develop, train, and deploy AI‑powered copilots and custom agents using Copilot Studio for conversational AI, process automation, and knowledge retrieval.
Create custom agents for complex business scenarios such as customer support, sales guidance, and data analysis.
Architect and implement Copilot Studio solutions integrated with Dynamics 365 data models.
Extend Copilot capabilities using custom connectors, Azure services (Bot Framework, Azure AI), and APIs.
Design conversational flows, NLP models, and agent triggers.
Enhance existing Dynamics solutions with AI‑driven features (predictive insights, automated case resolution).
Integrate Copilot agents with the Power Platform (Power Apps, Power BI) and Microsoft 365.
Conduct rigorous testing of Copilot dialogues, agent logic, and Dynamics integrations.
Manage CI/CD pipelines for Dynamics and Copilot components using Azure DevOps.
Partner with business analysts to translate requirements into AI‑driven solutions.
Advise stakeholders on Copilot Studio’s capabilities and best practices for custom agents.
Qualifications
5+ years in Microsoft Dynamics 365 development (Sales/Services).
1+ years building solutions with Copilot Studio or Power Virtual Agents.
Strong NLP skills: intent recognition, conversational AI design.
Experience integrating Azure AI services (Cognitive Services, Azure OpenAI) with Dynamics.
Proficiency with Azure services, Bot Framework, and Power Platform.
Benefits
Full‑time contract (B2B also possible).
Well‑defined career path at a European engineering & IT consulting leader.
Participation in company conferences, trainings, workshops, and integration meetings.
Certification and training opportunities.
Opportunity to relocate and work in different ALTEN Polska branches.
After project completion, potential to engage in subsequent projects within the company.
Work in a company with #GreatPlaceToWork Certificate.
Medicover medical care.
Medicover Benefits platform / Medicover Sport card.
E‑learning platform.
Layette for a newborn employee’s child.
Group life insurance.
Seniority Level Associate
Employment Type Full‑time
Job Function Other and Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr
Overview We are seeking an innovative Dynamics 365 Developer with deep expertise in Copilot Studio and custom AI agents to revolutionize our customer and employee experiences. You’ll design, build, and deploy intelligent AI‑driven solutions within the Dynamics 365 ecosystem, leveraging cutting‑edge tools to automate processes, enhance productivity, and deliver transformative digital interactions.
Responsibilities
Build custom Dynamics 365 solutions (Sales/Services modules) using plugins, workflows, custom APIs, and Power Automate flows.
Develop, train, and deploy AI‑powered copilots and custom agents using Copilot Studio for conversational AI, process automation, and knowledge retrieval.
Create custom agents for complex business scenarios such as customer support, sales guidance, and data analysis.
Architect and implement Copilot Studio solutions integrated with Dynamics 365 data models.
Extend Copilot capabilities using custom connectors, Azure services (Bot Framework, Azure AI), and APIs.
Design conversational flows, NLP models, and agent triggers.
Enhance existing Dynamics solutions with AI‑driven features (predictive insights, automated case resolution).
Integrate Copilot agents with the Power Platform (Power Apps, Power BI) and Microsoft 365.
Conduct rigorous testing of Copilot dialogues, agent logic, and Dynamics integrations.
Manage CI/CD pipelines for Dynamics and Copilot components using Azure DevOps.
Partner with business analysts to translate requirements into AI‑driven solutions.
Advise stakeholders on Copilot Studio’s capabilities and best practices for custom agents.
Qualifications
5+ years in Microsoft Dynamics 365 development (Sales/Services).
1+ years building solutions with Copilot Studio or Power Virtual Agents.
Strong NLP skills: intent recognition, conversational AI design.
Experience integrating Azure AI services (Cognitive Services, Azure OpenAI) with Dynamics.
Proficiency with Azure services, Bot Framework, and Power Platform.
Benefits
Full‑time contract (B2B also possible).
Well‑defined career path at a European engineering & IT consulting leader.
Participation in company conferences, trainings, workshops, and integration meetings.
Certification and training opportunities.
Opportunity to relocate and work in different ALTEN Polska branches.
After project completion, potential to engage in subsequent projects within the company.
Work in a company with #GreatPlaceToWork Certificate.
Medicover medical care.
Medicover Benefits platform / Medicover Sport card.
E‑learning platform.
Layette for a newborn employee’s child.
Group life insurance.
Seniority Level Associate
Employment Type Full‑time
Job Function Other and Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr