Interstate Waste Services, Inc.
Accounts Receivable Associate
Interstate Waste Services, Inc., Teaneck, New Jersey, United States
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Accounts Receivable Associate
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Interstate Waste Services, Inc. . Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country, primarily servicing Northern New Jersey, Southern New York State, New York City, and Connecticut with a landfill located in Ohio. We cater to a diverse range of residential, industrial, and commercial customers. Our mission is to provide our customers with the highest quality waste, recycling, and environmental services while focusing on employee, customer, and environmental safety. What makes our company culture unique is the ability to balance the standards of a large corporate company with a small business family‑style culture. Essential Job Summary
We are seeking an initiative‑taking and meticulous Accounts Receivable Collector to join our finance team. The ideal candidate will be responsible for managing the collection of outstanding invoices, ensuring timely payments, and maintaining positive relationships with clients. This role requires excellent communication skills, diligence, and the ability to manage multiple tasks efficiently. Essential Job Functions
Monitor and manage accounts receivable aging reports to ensure timely payment collections. Contact customers via phone, email, or mail to follow up on outstanding invoices. Clearly and accurately explain invoice details to customers. Perform A/R reconciliation of check payments, ensuring accurate application to customer accounts. Negotiate payment terms and settlements with clients, maintaining professionalism and a positive relationship. Process customer payments and apply them to the appropriate accounts. Investigate and resolve discrepancies between accounts or billing issues by collaborating with Sales, Billing, Operations, and Customer Service. Research alternative contact information for delinquent, non‑responsive customers with aged balances through web searches. Identify overdue account balances that require escalation to a third‑party collection agency after all internal collection efforts have been exhausted. Escalate unresolved accounts to management for further action when necessary. Prepare and maintain accurate records of customer interactions and payment statuses. Provide an exceptional and professional customer service experience with a positive and solution‑oriented approach. Prioritize tasks efficiently in a fast‑paced, dynamic, and constantly evolving work environment. Multi‑task across multiple software systems. Generate and submit reports on collection activities, outstanding balances, and other financial data. Assist with the month‑end and year‑end closing processes related to accounts receivable. Support audits and ensure compliance with company policies and accounting procedures. Contribute to the improvement of accounts receivable processes to enhance efficiency and collection rates. Requirements and Qualifications
High school diploma or equivalent; additional education in accounting, finance, or related field preferred. Proven experience in accounts receivable, credit control, or collections. Proficiency in accounting software and Microsoft Office Suite, especially Excel. Familiarity with Bill Trust software a plus. Excellent negotiation, communication, and interpersonal skills. Attention to detail and ability to work independently. Ability to handle difficult conversations and resolve conflicts professionally. Strong problem‑solving skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Knowledge of credit and collection regulations and procedures. Excellent organizational and time‑management skills. Bilingual language skills a plus. Additional Information
This job description is intended to be an accurate representation of the general functions of the job, rather than an exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required, and aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range: USD $21.63/Hr – $28.85/Hr
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Accounts Receivable Associate
role at
Interstate Waste Services, Inc. . Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country, primarily servicing Northern New Jersey, Southern New York State, New York City, and Connecticut with a landfill located in Ohio. We cater to a diverse range of residential, industrial, and commercial customers. Our mission is to provide our customers with the highest quality waste, recycling, and environmental services while focusing on employee, customer, and environmental safety. What makes our company culture unique is the ability to balance the standards of a large corporate company with a small business family‑style culture. Essential Job Summary
We are seeking an initiative‑taking and meticulous Accounts Receivable Collector to join our finance team. The ideal candidate will be responsible for managing the collection of outstanding invoices, ensuring timely payments, and maintaining positive relationships with clients. This role requires excellent communication skills, diligence, and the ability to manage multiple tasks efficiently. Essential Job Functions
Monitor and manage accounts receivable aging reports to ensure timely payment collections. Contact customers via phone, email, or mail to follow up on outstanding invoices. Clearly and accurately explain invoice details to customers. Perform A/R reconciliation of check payments, ensuring accurate application to customer accounts. Negotiate payment terms and settlements with clients, maintaining professionalism and a positive relationship. Process customer payments and apply them to the appropriate accounts. Investigate and resolve discrepancies between accounts or billing issues by collaborating with Sales, Billing, Operations, and Customer Service. Research alternative contact information for delinquent, non‑responsive customers with aged balances through web searches. Identify overdue account balances that require escalation to a third‑party collection agency after all internal collection efforts have been exhausted. Escalate unresolved accounts to management for further action when necessary. Prepare and maintain accurate records of customer interactions and payment statuses. Provide an exceptional and professional customer service experience with a positive and solution‑oriented approach. Prioritize tasks efficiently in a fast‑paced, dynamic, and constantly evolving work environment. Multi‑task across multiple software systems. Generate and submit reports on collection activities, outstanding balances, and other financial data. Assist with the month‑end and year‑end closing processes related to accounts receivable. Support audits and ensure compliance with company policies and accounting procedures. Contribute to the improvement of accounts receivable processes to enhance efficiency and collection rates. Requirements and Qualifications
High school diploma or equivalent; additional education in accounting, finance, or related field preferred. Proven experience in accounts receivable, credit control, or collections. Proficiency in accounting software and Microsoft Office Suite, especially Excel. Familiarity with Bill Trust software a plus. Excellent negotiation, communication, and interpersonal skills. Attention to detail and ability to work independently. Ability to handle difficult conversations and resolve conflicts professionally. Strong problem‑solving skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Knowledge of credit and collection regulations and procedures. Excellent organizational and time‑management skills. Bilingual language skills a plus. Additional Information
This job description is intended to be an accurate representation of the general functions of the job, rather than an exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required, and aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range: USD $21.63/Hr – $28.85/Hr
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