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TEKsystems

Bilingual Customer Service Representative

TEKsystems, Miami, Florida, us, 33222

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Job Requirements

Job Overview MUST RESIDE IN CENTRAL OR EASTERN TIME ZONE (W2 ONLY). 100% REMOTE, MUST BE BILINGUAL (ENGLISH/SPANISH).

Responsibilities

On the phone 90% of your shift scheduling

Communication skills is a high priority (speaking with various customers)

Strong emphasis on customer service, employee production and accuracy

Qualifications

6+ months prior customer service and call center experience in a professional environment – any office location, no preference on industry

6+ month prior experience meeting set performance standards including production and quality

2+ years patient access representative or healthcare experience

50+ WPM typing (a typing test will be given)

Ability to navigate multiple computer programs at once

Must have ability to connect to internet via ethernet cable

Preferred candidates in: Iowa, Tennessee, Georgia, Florida, Texas (but not limited to these states)

Job Type & Location Contract to Hire position based out of Miami, FL. This is a fully remote position.

Pay and Benefits The pay range for this position is $17.00 – $17.00/hr.

Medical, dental & vision, critical illness, accident, and hospital

401(k) retirement plan – pre‑tax and Roth post‑tax contributions available

Life Insurance (voluntary life & AD&D for employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time off/leave (PTO, vacation or sick leave)

Application Deadline This position is anticipated to close on Nov 10, 2025.

Equal Opportunity Employer TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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