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Stord

Senior Product Manager, TMS

Stord, Buffalo, New York, United States, 14266

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Senior Product Manager

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

We're seeking a Senior Product Manager to lead our Transportation Management System (TMS) and Parcel Services product initiatives. You'll drive the development of our in-house TMS capabilities while building Stord Parcel into a standalone product offering that serves both internal fulfillment operations and external customers. This is a unique opportunity to shape the future of parcel logistics technology at scale. You'll work with a dedicated engineering team to build advanced routing, carrier selection, and optimization capabilities while establishing new revenue streams through our expanding parcel services platform.

What You'll Do TMS Product Leadership

Own the product roadmap for our transportation management system and parcel routing capabilities

Drive development of carrier selection algorithms, rate optimization, and routing logic

Lead integration initiatives with direct carriers and third-party TMS platforms

Build self-service tools and APIs that enable scalable parcel operations

Parcel Services Platform

Transform internal parcel capabilities into a standalone product offering for external customers

Partner with go-to-market teams to identify market opportunities and customer requirements

Drive adoption and revenue growth for parcel services across diverse customer segments

Build customer-facing tools and analytics that differentiate our parcel platform

Cross-Functional Collaboration

Work closely with engineering teams to deliver complex logistics software solutions

Partner with operations teams to understand real-world transportation challenges

Collaborate with business development on carrier relationships and partnerships

Support sales and customer success teams with product expertise and competitive positioning

Technical & Strategic Execution

Translate business requirements into detailed technical specifications for logistics systems

Drive data-driven decision making through analytics and performance measurement

Balance innovation with operational reliability for mission-critical transportation systems

Contribute to overall product strategy and competitive differentiation

What You'll Need Transportation & Logistics Expertise

5+ years of product management experience with 3+ years in transportation, logistics, or supply chain technology

Deep understanding of TMS systems, carrier operations, and parcel logistics

Experience with routing algorithms, rate optimization, and transportation network design

Knowledge of carrier APIs, EDI standards, and logistics system integrations

Product Management Excellence

Proven track record building and scaling B2B logistics or marketplace products

Experience taking products from internal tools to external commercial offerings

Strong analytical skills with ability to drive business metrics and revenue growth

Experience working with engineering teams on complex, technical product initiatives

Technical Understanding

Solid grasp of system architecture, API design, and enterprise software integration

Experience with logistics optimization, algorithms, and data-driven decision making

Understanding of real-time systems and high-volume transaction processing

Comfort working with technical teams on infrastructure and platform decisions

Business & Communication Skills

Experience building products that drive direct revenue and customer acquisition

Strong stakeholder management across engineering, operations, and business teams

Ability to communicate complex technical concepts to diverse audiences

Strategic thinking about market positioning and competitive advantages

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