A New Leaf
Company Overview
Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve. Job Summary
The Program Manager is responsible for the overall leadership, operations, and success of the program. This includes recruiting, training, and supervising staff, ensuring high‑quality services and client care, and maintaining compliance with agency policies, licensing requirements and funding guidelines. Responsibilities
Recruit, train, supervise, and evaluate staff to effectively meet program needs by utilizing the strengths and skills of qualified team members. Establish clear, measurable goals that encourage professional growth and maintain the agency’s high standards of performance. Oversee day‑to‑day program operations, ensuring compliance with facility standards, licensing regulations, and contractual obligations. Manage staff schedules and balance workloads to support effective and efficient program delivery. Communicate program updates, progress, and needs clearly and consistently, both verbally and through formal and informal written reports. Foster team cohesion through collaborative problem‑solving. Ensure all communications accurately reflect the mission and values of A New Leaf. Build and maintain strong working relationships with support departments to ensure accuracy and timeliness in meeting shared goals and deadlines. Qualifications
Education: High school diploma, GED, or equivalent required. Experience: One year of experience in a management or supervisory role is preferred, but not required. Experience working with individuals experiencing homelessness or economic hardship is preferred. Strong knowledge of community resources. Proven experience in planning and coordinating events and schedules. Excellent communication skills, including verbal, written, and active listening abilities. Ability to effectively multitask and prioritize responsibilities in a fast‑paced environment. Working Conditions / Physical Requirements
Primarily office‑based work with travel to client homes, meetings, and site visits. Ability to sit for extended periods while working on a computer. Occasional lifting of up to 25 lbs. for materials or office supplies. Exposure to typical office equipment, such as computers, phones, and printers. Ability to manage multiple tasks and cases. Must be able to maintain confidentiality and professionalism in all client and team interactions. Compliance Requirements
Must be at least 25 years of age. Class One Fingerprint Clearance Card. DCS Central Registry Background Check. Drug Screening. TB Test (depending on program). CPR/First Aid Certification. Therapeutic Options Training (depending on program). Valid unrestricted driver’s license. Current auto liability insurance. 39‑month motor vehicle record. Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations. A New Leaf is an at‑will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E‑Verify program. Benefits Package
All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment. For full‑time employees, we also provide the following as part of the total compensation plan: Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short‑Term Disability, 401(k), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more. We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.
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Since 1971, A New Leaf has been dedicated to its mission of “Helping Families…Changing Lives,” making a positive impact on the lives of over 24,000 people annually in the Phoenix Metropolitan area. A New Leaf is committed to empowering individuals and enriching communities through transformative services. Guided by our core values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—we strive to create meaningful, lasting impacts in the communities we serve. Job Summary
The Program Manager is responsible for the overall leadership, operations, and success of the program. This includes recruiting, training, and supervising staff, ensuring high‑quality services and client care, and maintaining compliance with agency policies, licensing requirements and funding guidelines. Responsibilities
Recruit, train, supervise, and evaluate staff to effectively meet program needs by utilizing the strengths and skills of qualified team members. Establish clear, measurable goals that encourage professional growth and maintain the agency’s high standards of performance. Oversee day‑to‑day program operations, ensuring compliance with facility standards, licensing regulations, and contractual obligations. Manage staff schedules and balance workloads to support effective and efficient program delivery. Communicate program updates, progress, and needs clearly and consistently, both verbally and through formal and informal written reports. Foster team cohesion through collaborative problem‑solving. Ensure all communications accurately reflect the mission and values of A New Leaf. Build and maintain strong working relationships with support departments to ensure accuracy and timeliness in meeting shared goals and deadlines. Qualifications
Education: High school diploma, GED, or equivalent required. Experience: One year of experience in a management or supervisory role is preferred, but not required. Experience working with individuals experiencing homelessness or economic hardship is preferred. Strong knowledge of community resources. Proven experience in planning and coordinating events and schedules. Excellent communication skills, including verbal, written, and active listening abilities. Ability to effectively multitask and prioritize responsibilities in a fast‑paced environment. Working Conditions / Physical Requirements
Primarily office‑based work with travel to client homes, meetings, and site visits. Ability to sit for extended periods while working on a computer. Occasional lifting of up to 25 lbs. for materials or office supplies. Exposure to typical office equipment, such as computers, phones, and printers. Ability to manage multiple tasks and cases. Must be able to maintain confidentiality and professionalism in all client and team interactions. Compliance Requirements
Must be at least 25 years of age. Class One Fingerprint Clearance Card. DCS Central Registry Background Check. Drug Screening. TB Test (depending on program). CPR/First Aid Certification. Therapeutic Options Training (depending on program). Valid unrestricted driver’s license. Current auto liability insurance. 39‑month motor vehicle record. Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations. A New Leaf is an at‑will employer. Any offer of employment with A New Leaf is contingent upon a successful consumer report, which includes verification of employment, education, criminal background search, and driving records. A New Leaf is an Equal Employment Opportunity Employer and participates in the E‑Verify program. Benefits Package
All of our employees enjoy the following benefits: direct deposit, competitive pay, accrued sick time, Employee Assistance Program (EAP), an annual team member appreciation event, and an informal yet professional team environment. For full‑time employees, we also provide the following as part of the total compensation plan: Dental/Vision Coverage, Accrued Sick and Vacation Time, Paid Holidays, Life Insurance, AD&D, Short‑Term Disability, 401(k), Tuition Reimbursement, and a Wellness Program. This program has received a Silver Level of excellence in worksite wellness and includes Annual Biometrics, Gym Reimbursements, Wellness Initiatives, Workers Compensation improvements, and much more. We appreciate your interest in our organization. We consider applicants for all positions without regard to race, religion, color, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.
#J-18808-Ljbffr