Product Specialist

Product Specialist AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide and a recognized brand, we provide a wide variety of new and used vehicles, customer financing, parts, and expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and communities. Are you ready to be part of something big? The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks creative individuals to provide "world class" customer-oriented support. We will provide all necessary training, including professional sales and customer service training. The right candidate will be a self-starter, with a track record of success in delivering customer satisfaction and maintaining attention to detail. Day-to-Day Responsibilities Welcoming customers and listening to their needs Using a consultative selling process to match the best vehicle to customer needs Creating a great vehicle delivery experience for the customer Following up with customers to ensure satisfaction Prospecting through referrals and creative approaches Setting and achieving targeted sales goals Gaining superior product knowledge to assist customers effectively Transitioning customers to the Service Department to support their ownership experience Providing an exceptional customer experience to drive loyalty Success Metrics Targeted unit sales and gross profit Customer Satisfaction Index scores Requirements High School diploma or equivalent Proven ability to deliver an exceptional customer experience Ability to set and achieve targeted goals Prior sales experience preferred but not required Strong communication and interpersonal skills Organization and follow-up skills Experience and interest in working with technology Valid in-state driver's license and a safe driving record Career Growth Opportunities Many associates advance their careers after success as a Product Specialist. Opportunities include: Sales Manager Financial Services Manager Service Advisor Benefits and Perks Competitive compensation and 401(k) matching Health, dental, and vision insurance, maternity benefits, and work-life balance support Associate purchase and discount programs for vehicles, services, parts, and accessories Exclusive deals through YouDecide Participation in our DRVPNK mission supporting cancer research and charities nationwide AutoNation is committed to diversity, equity, and inclusion. We encourage candidates from all backgrounds to apply, even if they do not meet every requirement. Join us and contribute to a culture of belonging and innovation in the automotive industry.

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